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Rely Logo

Intelligent case management platform

Table of Contents

Rely - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

Rely overview

What is Rely?

Rely is an intelligent case management system that helps organizations prevent, detect and respond to workplace issues, such as bullying, harassment, discrimination, violence, and abuse. It helps administrators address the root causes of issues to help prevent the same issues from happening over and over again.

Through collating data across the whole organization, Rely provides powerful dashboards and analytics to identify trends and hot spots. Teams can learn from past incidents and near misses, sharing these insights as managers conduct investigations, promoting a culture of continuous improvement.

It empowers teams with the confidence to conduct robust investigations that comply with policies. Rely's certified built-in guides, tasks, and integrations enhance the investigation process, providing a reliable framework for thorough and compliant procedures.

Enhance investigations with Rely, where everything needed is securely stored in one location, including data, processes, policies, reports, and more.

Starting price


Alternatives

with better value for money

Rely’s user interface

Ease of use rating:

Rely reviews

Overall rating

4.8

/5

13

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.69/10
Rating distribution

5

4

3

2

1

10

3

0

0

0

Pros
“It's a very intuitive system, easy to use, the service is fantastic. The best aspect of Rely is the live chat function, you can ask a question and will receive a response in minutes.”
CR

Charlotte R.

Employee Relations Coordinator

“I felt supported and this was important for customer experience. Loved the growth mindset and potential opportunities.”
CS

Connie S.

WHS Specialist

“It is a great tool to manage cases reported by employees but also to use for HR Case Management.”
CM

Caitlin M.

HR Advisor

Cons
“Inability currently to be able to download the issue summary as a PDF.”
BD

Brayden D.

Employee Relations Advisor

“Were there any witnesses present, if yes, what are their names. What was specifically said or done by the "bully.”
TP

Trent P.

Employee Relations Advisor

“Can be hard to navigate when new to the platform. Sometimes the options do not directly fit to what is required.”
MP

Maddy P.

Employment Relations Specialist

Who uses Rely?

Based on 13 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Hospital & Health Care
Retail
Sports
Supermarkets
Others

Use cases

Whistleblowing
Human Resources
Complaint Management
Investigation Management
Issue Tracking

Rely's key features

Most critical features, based on insights from Rely users:

Case management
Access controls/permissions
Customizable branding
Customizable templates
Prioritization
Data import/export

All Rely features

Features rating:

Email templates
Alerts/Escalation
Mobile access
Recurring issues
Task management
Intake management
Process/Workflow automation
Real-Time notifications
Self service portal
Dashboard
Collaboration tools
Reporting & statistics
Knowledge base management
Live chat
Anonymous feedback
Compliance management
Incident reporting
Real-Time reporting
Real-Time updates
Policy management
Performance management
Multi-Location
Multi-Language
Multi-Channel management
Multi-Channel communication
Mobile alerts
Issue tracking
Workflow management
Web forms
Two-Factor authentication
Third-Party integrations
Task progress tracking
Tagging
Status tracking
SSL security
Secure data storage
Search/Filter
Safety incident management
Rules-Based workflow
Role-Based permissions
Risk assessment
Risk analysis
Reporting/Analytics
Reminders
Records management
Customizable questions
Customizable forms
Customizable fields
Corrective and preventive actions (capa)
Contact management
Configurable workflow
Commenting/Notes
Chat/Messaging
Categorization/Grouping
Case notes
Audit trail
Audit management
Assignment management
Approval process control
API
Alerts/Notifications
Activity tracking
Activity dashboard
Issue management
Issue auditing
Investigation management
Interaction tracking
Incident management
Forms management
Evidence management
Event logs
Employee management
Employee database
Email management
Email alerts
Drag & drop
Document management
Data visualization
Data storage management
Data management
Customizable reports

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Rely support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Videos
Documentation
Webinars

Rely FAQs

Q. Who are the typical users of Rely?

Rely has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money


Q. What languages does Rely support?

Rely supports the following languages:
English, Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does Rely offer an API?

No, Rely does not have an API available.


Q. What level of support does Rely offer?

Rely offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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