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RepairQ vs RepairDesk Comparison (2026)

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RepairQ logo

RepairQ

RepairDesk logo

RepairDesk

Overview

RepairQ is a retail management software built for repair shops servicing any product.

RepairDesk is an all-in-one repair shop management software which provides repair ticketing, inventory, customer relationship management (CRM), invoicing, payment processing, marketing, reporting, and more. The cloud-based point of sale (POS) platform is perfect for all sorts of repair businesses.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

75

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

19

5

4

3

2

1

12

4

0

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

4.7

246

5

4

3

2

1

198

30

13

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

Not enoughreviews yet

Pros

“I like being able to add the parts that we use in the repair process to an inventory database so that we can easily track how many units we have on hand and know when we need to order more. ”
CB

Cathy B.

Owner

“Automated texts, requests for review and feedback, customer facing displays, appointments and status update widgets for my website, etc: these are a few examples of RepairDesk's concern for my customers.”
AL

Austin L.

Owner

“I like being able to create unique ticket numbers to identify and track my repairs in a way that makes sense and flows with our business.”
CB

Cathy B.

Owner

Cons

Not enoughreviews yet

Cons

“There’s not much to dislike, but if I had to mention something, it would be that each item I click opens a new window, which can sometimes be annoying.”
TF

Tiekel F.

Owner

“I have ran into some issues such as with the user interface and the SMS messaging system. ”
DS

Dustin S.

Owner Operator

“I don't like that there are functions that won't work with an extra fee, such as RD phone number.”
LO

Luis O.

Owner

  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last review23 days ago

Key features

  • Total features60
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Backup and Recovery
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Bulk Send
  • CRM
  • Calendar Management
  • Cash Management
  • Catalog Management
  • Check Advance
  • Check Cashing
  • Client Portal
  • Commission Management
  • Contact Management
  • Credit Card Processing
  • Credit Note
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Estimating
  • For Jewelry Stores
  • For Retail
  • Gift Card Management
  • HR Management
  • Historical Reporting
  • Hourly Billing
  • Intake Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Jewelry Management
  • Job Management
  • Label Printing
  • Layaway Management
  • Lead Management
  • Loan Management
  • Loyalty Program
  • Marketing Automation
  • Mobile Alerts
  • Mobile Payments
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Online Invoicing
  • Order Management
  • Payment Processing
  • Payment Tracking
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reminders
  • Repair Tickets
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Rewards Management
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Tagging
  • Task Management
  • Tax Calculation
  • Third-Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Vendor Management
  • Warranty Tracking
  • Wholesaler Management
  • eCommerce Management
  • Total features104
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Backup and Recovery
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Bulk Send
  • CRM
  • Calendar Management
  • Cash Management
  • Catalog Management
  • Check Advance
  • Check Cashing
  • Client Portal
  • Commission Management
  • Contact Management
  • Credit Card Processing
  • Credit Note
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Estimating
  • For Jewelry Stores
  • For Retail
  • Gift Card Management
  • HR Management
  • Historical Reporting
  • Hourly Billing
  • Intake Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Jewelry Management
  • Job Management
  • Label Printing
  • Layaway Management
  • Lead Management
  • Loan Management
  • Loyalty Program
  • Marketing Automation
  • Mobile Alerts
  • Mobile Payments
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Online Invoicing
  • Order Management
  • Payment Processing
  • Payment Tracking
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reminders
  • Repair Tickets
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Rewards Management
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Tagging
  • Task Management
  • Tax Calculation
  • Third-Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Vendor Management
  • Warranty Tracking
  • Wholesaler Management
  • eCommerce Management

Integrations

  • Total integrations4
  • Clickatell
  • Google Calendar
  • Heartland Payments+
  • Listen360
  • M360
  • PayPal Payments
  • QuickBooks Online
  • QuickBooks Online Accountant
  • RingCX
  • SMSGlobal
  • ShipStation
  • Shopify
  • Square Payments
  • Stripe Payments
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations15
  • Clickatell
  • Google Calendar
  • Heartland Payments+
  • Listen360
  • M360
  • PayPal Payments
  • QuickBooks Online
  • QuickBooks Online Accountant
  • RingCX
  • SMSGlobal
  • ShipStation
  • Shopify
  • Square Payments
  • Stripe Payments
  • WooCommerce
  • Xero
  • Zapier