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Salesforce Service Cloud Logo

AI powered customer service management platform

Last updated: January 2026

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Salesforce Service Cloud Alternatives & Competitors (2026)

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


HubSpot CRM logo

CRM and lead management solution

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HubSpot CRM
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Salesforce Service Cloud

0.1

4.3

Value for money

4.2
20
per user/per month

Starting price

25
per user/per month
4.4

Functionality

4.4

For Mac Devices

5/5

Relationship Tracking

5/5

For Financial Institutions

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk
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Salesforce Service Cloud

0.2

4.4

Value for money

4.2
19
per user/per month

Starting price

25
per user/per month

0.1

4.3

Functionality

4.4

Customer Complaint Tracking

5/5

Drag & Drop

5/5

Case Management

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

Zendesk Suite logo

Service-first CRM company that builds support & sales tools

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Zendesk Suite
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Salesforce Service Cloud
4.2

Value for money

4.2
55
per user/per month

Starting price

25
per user/per month
4.4

Functionality

4.4

Audit Trail

5/5

Customer Complaint Tracking

5/5

Voice Mail

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

Zoho CRM logo

Customer relationship management solution

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Zoho CRM
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Salesforce Service Cloud

0.1

4.3

Value for money

4.2
14
per user/per month

Starting price

25
per user/per month

0.1

4.3

Functionality

4.4

Business Process Automation

5/5

User Management

5/5

Meeting Management

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk
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Salesforce Service Cloud

0.3

4.5

Value for money

4.2
20
per user/per month

Starting price

25
per user/per month

0.1

4.5

Functionality

4.4

Customer History

5/5

Workflow Configuration

5/5

Customer Portal

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

HubSpot Marketing Hub logo

All in one inbound marketing platform

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HubSpot Marketing Hub
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Salesforce Service Cloud
4.2

Value for money

4.2
20
per user/per month

Starting price

25
per user/per month
4.4

Functionality

4.4

Responsive Web Design

5/5

Google Analytics Integration

5/5

Search Marketing

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

ArboStar logo

All-In-One Business Management Platform: Tree Care Industry

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ArboStar
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Salesforce Service Cloud

0.6

4.8

Value for money

4.2
150
per user/per month

Starting price

25
per user/per month

0.4

4.8

Functionality

4.4

Job Management

5/5

Task Management

5/5

Inventory Management

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

OpenGov Permitting & Licensing logo

Build an experience applicants and staff love.

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OpenGov Permitting & Licensing
logo
Salesforce Service Cloud

0.4

3.8

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

25
per user/per month

0.8

3.6

Functionality

4.4

Reporting/Analytics

5/5

Permit Issuance

5/5

License Inventory

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

AMCS Fleet Maintenance logo

Fleet maintenance software for transportation industry

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AMCS Fleet Maintenance
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Salesforce Service Cloud

0.5

4.7

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

25
per user/per month

0.1

4.5

Functionality

4.4

Third-Party Integrations

5/5

Delivery Tracking

5/5

Vehicle Information

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk
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Salesforce Service Cloud

0.5

4.7

Value for money

4.2
29
per user/per month

Starting price

25
per user/per month
4.4

Functionality

4.4

Call Center Management

5/5

Mobile App

5/5

Drag & Drop

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

Smart Service logo

All-in-one Field Service Software

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Smart Service
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Salesforce Service Cloud
4.2

Value for money

4.2
1
other/per month

Starting price

25
per user/per month

0.2

4.2

Functionality

4.4

Time Tracking

5/5

Work Order Creation

5/5

Technician Management

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management
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Salesforce Service Cloud

0.1

4.3

Value for money

4.2
20
per user/per month

Starting price

25
per user/per month

0.1

4.5

Functionality

4.4

Remote Monitoring & Management

5/5

Knowledge Management

5/5

Issue Management

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

Dynamics 365 logo

ERP and CRM applications from Microsoft

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Dynamics 365
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Salesforce Service Cloud

0.1

4.1

Value for money

4.2
50
per user/per month

Starting price

25
per user/per month

0.1

4.3

Functionality

4.4

Trend Analysis

5/5

Financial Analysis

5/5

For Real Estate

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

Achievers logo

Recognize. Reward. Results.

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Achievers
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Salesforce Service Cloud

0.3

4.5

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

25
per user/per month

0.2

4.6

Functionality

4.4

Real-Time Notifications

5/5

Employee Profiles

5/5

Employee Engagement

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

aTurnos logo

Technology that gives you the gift of time.

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aTurnos
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Salesforce Service Cloud

0.8

5.0

Value for money

4.2
1
per user/per month

Starting price

25
per user/per month

0.6

5.0

Functionality

4.4

Timesheet Management

5/5

Real-Time Updates

5/5

Self Service Portal

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

Hivebrite logo

Most powerful, all-in-one solution for community engagement.

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Hivebrite
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Salesforce Service Cloud

0.2

4.4

Value for money

4.2
799
other/per month

Starting price

25
per user/per month

0.1

4.3

Functionality

4.4

Discussions/Forums

5/5

Reporting/Analytics

5/5

Recurring/Subscription Billing

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

Cloud ERP logo

Cloud-based enterprise resource planning solution

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Cloud ERP
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Salesforce Service Cloud

0.8

5.0

Value for money

4.2
99.95
per user/per month

Starting price

25
per user/per month

0.3

4.7

Functionality

4.4

Financial Management

5/5

Contact Management

5/5

Bank Reconciliation

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

Kaltura Video Platform logo

Powering Any Video Experience

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logo
Kaltura Video Platform
logo
Salesforce Service Cloud
4.2

Value for money

4.2
19
flat rate/per month

Starting price

25
per user/per month

0.3

4.1

Functionality

4.4

Live Streaming Production

5/5

Virtual Classroom

5/5

Video Streaming

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

Aptien logo

Employee management and office collaboration suite

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logo
Aptien
logo
Salesforce Service Cloud

0.5

4.7

Value for money

4.2
30
per user/per month

Starting price

25
per user/per month

0.3

4.7

Functionality

4.4

Customizable Fields

5/5

Alerts/Notifications

5/5

Prioritization

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5

SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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SolarWinds Service Desk
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Salesforce Service Cloud

0.3

4.5

Value for money

4.2
39
per user/per month

Starting price

25
per user/per month
4.4

Functionality

4.4

Activity Tracking

5/5

Compliance Management

5/5

Recurring Issues

5/5

Top Features

File Sharing

5/5

Maintenance Scheduling

5/5

Commenting/Notes

5/5