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Serfy Logo

Serfy

Issue ticketing & field service management software for SMEs

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(1)

Serfy Pricing, Features, Reviews and Alternatives

Serfy FAQs

Q. What type of pricing plans does Serfy offer?

Serfy has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Serfy?

Serfy has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Serfy support?

Serfy supports the following languages:
English, Russian

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Q. Does Serfy support mobile devices?

Serfy supports the following devices:
Android, iPhone

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Q. Does Serfy offer an API?

Yes, Serfy has an API available for use.

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Q. What level of support does Serfy offer?

Serfy offers the following support options:
Email/Help Desk, Chat, Phone Support

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Serfy product overview

What is Serfy?

Serfy.io is a maintenance service platform with the aim of empowering field service companies to get, create, and manage tasks from their clients, field staff or outsource partners. Serfy works as an universal issue ticketing tool and field service management software and aims to empower users to connect with maintenance clients and allow them to order services, either internal or outsourced.

Key benefits of using Serfy

  • Issue and task management

  • Real time task progress tracking

  • Client management with prioritization

  • Task outsourcing to partners

  • Objects management
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support

    Training options

    Live Online
    Webinars
    In Person
    Documentation

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    Free plan
    Free trial
    Pricing range

    Starting from

    19

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
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    Serfy pricing information

    Value for money

    5.0

    /5

    2

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Serfy features

    Functionality

    4.5

    /5

    2

    Total features

    23

    3 categories

    Most valued features by users

    API
    Mobile Access
    Task Management
    Alerts/Escalation
    Assignment Management
    Contact Database
    Dispatch Management
    Electronic Signature

    Functionality contenders

    Serfy users reviews

    Overall Rating

    5.0

    /5

    2

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    2

    0

    0

    0

    0

    Overall rating contenders

    RG
    AvatarImg

    Rytis G.

    Information Technology and Services, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Serfy is simple and intuitive and was adopted quickly, even by eldest members.

    Reviewed 5 years ago

    Faster and richer communication with our clients and colleagues. Less paper work. More productivity data for analytics.

    Pros

    Client satisfaction increased by sharing the Serfy mobile app since they know what is happening to their services instantly.

    Cons

    No cons were added to this review

    Vendor response

    Thanks a lot Rytis. Happy to have you as a Client. Your insights and support helps us get better every day.

    LB
    AvatarImg

    Laimonas B.

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Simplify - simply the best

    Reviewed 6 years ago

    It's equally perfect for big, long lasting, ongoing job processes , and for small unique projects.

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Vendor response

    Thanks, I am glad It helped you.

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