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Service Fusion vs Knowify Comparison (2026)
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Good recommendations?
Service Fusion
4.3
(308)5
168
4
95
3
20
2
9
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowify
4.5
(110)5
67
4
34
3
9
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Easy-to-use HVAC software with no per-user fees. Get the features you need—scheduling, dispatching, invoicing—without the clutter.
For commercial subs and residential remodelers looking to run a more productive business. All-in-one solution with real-time insights.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.3
308
5
4
3
2
1
168
95
20
9
16
- Value for money
- Ease of use
- Features
- Customer support
71%
would recommend this app4.5
110
5
4
3
2
1
67
34
9
0
0
- Value for money
- Ease of use
- Features
- Customer support
76%
would recommend this appPros
“Service Fusion helps keep our jobs in order; we are able to process our invoices that have paid out and sync them to QuickBooks too!”
AK
Anna K.
Finance Assistant
“We can Create Estimates, turn them into Jobs, and then Invoices for the customers, I appreciate the way we can just email the customer right from Service Fuson!”
AK
Anna K.
Finance Assistant
“With Autotask we had to create a system of Google Drive folders to hold deliverables, a feature which is built in to SF. ”
RB
Rick B.
Founder
Pros
“ie. if we have Electrical Rough in and Schedule Electrician A and we also have phase Electrical Top out it will not automatically pull the electrician into that phase meaning there is a lot of time input to make sure the schedules are correct. ]”
TC
Taylor C.
Managing Partner
“It keeps all document numbers in order, helped with professionalism and allowed us to spend more time bidding jobs instead of on spreadsheets.”
EK
Erica K.
Chief of Admin
“The resource board is a little complicated since our project have mutliple phases that the subcontractors are responsible for and when scheduled on one item they do not go over into other phases.”
TC
Taylor C.
Managing Partner
Cons
“There's times when you hit the "plus" button to add a job to the next days schedule and it does not give you access to this feature so you end up having to click on the technician and hit the create new button to add a job for the next day.”
JH
James H.
Director on Civil Materials Testing
“Too much double entry of data because no native CRM integration. Why can’t I mass update estimates and instead have to send your developers a csv file and then wait 5-7 days or more?”
IK
Ilan K.
President
“The texting functions show our personal phone numbers unless we are sending an On The Way text or at a laptop using the (very clunky) text functions there. ”
HI
Heather I.
Integrated Operations Administrator
Cons
“The inability to have multiple templates for proposals and also not being able to edit or change the proposal template without contacting knowify's it team.”
MS
Marie S.
Business Manager
“The bill approval integration with QB is annoying. When the bill is input into knowify it only allows the option to sync with QB or not PRIOR to the approval or rejection.”
TC
Taylor C.
Managing Partner
“The submittal process is not ideal, the flow is difficult to manage and it is lacking some functionality that would be nice to help manage the submittal process.”
GL
Geni L.
Business Manager
- Vendor responds to reviews
- Last review6 months ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features124
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Assignment Management
- Attendance Tracking
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Availability Management
- Bid Management
- Billing & Invoicing
- Bills of Material
- Booking Management
- Budget Control
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Catalog Management
- Change Order Management
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Commercial
- Communication Management
- Compliance Management
- Construction Breakdowns
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Email Management
- Email Templates
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Tracking
- Estimating
- Event Calendar
- Expense Tracking
- File Storage
- Financial Management
- For AEC Industry
- For Commercial and/or Industrial Electrical Contractors
- For General Contractors
- For HVAC Companies
- For Handyman Industry
- For Janitorial Services
- For Locksmiths
- For Plumbing Industry
- For Residential
- GPS
- Gantt/Timeline View
- Historical Database
- Historical Reporting
- Incident Reporting
- Inspection Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Kanban Board
- Labor Cost Reporting
- Lead Management
- Location Tracking
- Maintenance Scheduling
- Materials Management
- Messaging
- Milestone Tracking
- Mobile Access
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Location
- Multiple Projects
- Offline Access
- Online Booking
- Online Time Clock
- Overrun Reporting
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Percent-Complete Tracking
- Permit Management
- Photo Capture
- Photos/Images
- Plumbing Estimating
- Prebuilt Assembly
- Preventive Maintenance
- Price/Margin Management
- Pricing Management
- Pricing and Cost Calculations
- Production Cost Tracking
- Progress Reports
- Progress Tracking
- Project Accounting
- Project Billing
- Project Estimating
- Project Management
- Project Planning/Scheduling
- Project Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Purchase Order Management
- Qualification Tracking
- QuickBooks Integration
- Quotes/Estimates
- RFI & Submittals
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Rescheduling
- Resource Management
- Routing
- SMS Messaging
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Staff Calendar
- Status Tracking
- Subcontractor Management
- Subcontractor Monitoring
- Supplier Management
- Takeoff
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Collaboration
- Technician Management
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- Time Tracking by Project
- Timer
- Timesheet Management
- Warranty Tracking
- What-if Analysis
- Work History
- Work Order Creation
- Work Order Management
- Workflow Automation
- Workflow Management
- Total features146
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Assignment Management
- Attendance Tracking
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Availability Management
- Bid Management
- Billing & Invoicing
- Bills of Material
- Booking Management
- Budget Control
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Catalog Management
- Change Order Management
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Commercial
- Communication Management
- Compliance Management
- Construction Breakdowns
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Email Management
- Email Templates
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Tracking
- Estimating
- Event Calendar
- Expense Tracking
- File Storage
- Financial Management
- For AEC Industry
- For Commercial and/or Industrial Electrical Contractors
- For General Contractors
- For HVAC Companies
- For Handyman Industry
- For Janitorial Services
- For Locksmiths
- For Plumbing Industry
- For Residential
- GPS
- Gantt/Timeline View
- Historical Database
- Historical Reporting
- Incident Reporting
- Inspection Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Kanban Board
- Labor Cost Reporting
- Lead Management
- Location Tracking
- Maintenance Scheduling
- Materials Management
- Messaging
- Milestone Tracking
- Mobile Access
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Location
- Multiple Projects
- Offline Access
- Online Booking
- Online Time Clock
- Overrun Reporting
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Percent-Complete Tracking
- Permit Management
- Photo Capture
- Photos/Images
- Plumbing Estimating
- Prebuilt Assembly
- Preventive Maintenance
- Price/Margin Management
- Pricing Management
- Pricing and Cost Calculations
- Production Cost Tracking
- Progress Reports
- Progress Tracking
- Project Accounting
- Project Billing
- Project Estimating
- Project Management
- Project Planning/Scheduling
- Project Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Purchase Order Management
- Qualification Tracking
- QuickBooks Integration
- Quotes/Estimates
- RFI & Submittals
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Rescheduling
- Resource Management
- Routing
- SMS Messaging
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Staff Calendar
- Status Tracking
- Subcontractor Management
- Subcontractor Monitoring
- Supplier Management
- Takeoff
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Collaboration
- Technician Management
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- Time Tracking by Project
- Timer
- Timesheet Management
- Warranty Tracking
- What-if Analysis
- Work History
- Work Order Creation
- Work Order Management
- Workflow Automation
- Workflow Management
Integrations
- Total integrations3
- ChatGPT
- Claude
- PaySimple
- QuarksUp
- QuickBooks Online
- QuickBooks Online Advanced
- QuickBooks Time
- Square Payments
- Zapier
- ZyraTalk
- Total integrations8
- ChatGPT
- Claude
- PaySimple
- QuarksUp
- QuickBooks Online
- QuickBooks Online Advanced
- QuickBooks Time
- Square Payments
- Zapier
- ZyraTalk
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