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ServiceM8 vs BigChange Comparison (2026)
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Good recommendations?
Overview
ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.
Use job scheduling software UK field teams can follow in real time. Drag and drop jobs and resources, respond to changes quickly and share current job information with mobile engineers.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
311
5
4
3
2
1
212
79
7
4
9
- Value for money
- Ease of use
- Features
- Customer support
87%
would recommend this app4.5
270
5
4
3
2
1
172
68
22
4
4
- Value for money
- Ease of use
- Features
- Customer support
79%
would recommend this appPros
“I paid their gold service partner a lot of money to transfer over my data and get all the forms and customization on the account completed. When I went to turn on the unlimited phone service, they have doubled its price.”
BB
Ben B.
Electrical Contractor
“There was also no option to include tasks for forms to jobs.”
GS
GWEN S.
FOUNDER AND CEO
“At a minimum, you should support Google Tag Manager (GTM) or provide a way to implement end-to-end conversion tracking.”
DN
David N.
Director
Pros
“It's allowed us to completely remove paper meaning we are far more efficient and effective in scheduling in work and optimising our technicians days.”
DC
Dave C.
Director
“It solves our some biggest pain points for us it helped us manage our team and get better tracking system.”
AS
Anmol S.
Associate software engineer
“It made our lives a whole lot easier and freed up a lot of time which allowed us to concentrate on certain areas of the business that had been neglected.”
JM
Jake M.
Operations Director
Cons
“The partner I paid to ensure automations and features ran properly could not provide me with a itemized invoice of what I paid for.”
HA
Heather A.
Business owner and operator
“Many features glitch and don't work properly, only chat support can rarely solve or fix problems in real time.”
HA
Heather A.
Business owner and operator
“Please prioritise adding GTM or an equivalent solution, without it, this product isn’t viable for serious advertisers.”
DN
David N.
Director
Cons
“The user interface is quite clunky and old looking, it could do with an update as it isn't overly intuitive making it harder for new staff in the office to learn.”
DC
Dave C.
Director
“The feature i least like the most about BigChange would be the stockig aspect, As a buyer and from a procurement sector, there is lack of detail and can be rather difficult to accurately manage stock levels currently.”
cl
charlotte l.
Buyer
“I felt completely alone trying to run the company whilst my staff seemingly failed at nearly every task from finance to engineering, all complaing about job watch, I brought this to senior management attation late December when our entire Databse wwas accidently corrpted during a routine upload?”
gw
gareth w.
Managing Director
- Vendor responds to reviews
- Last review10 months ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features143
- A/B Testing
- AI Copilot
- AI Image-to-Text
- AI Summarization
- API
- API Builder
- Absence & Leave Management
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Address Validation
- Advertising Management
- Alerts/Notifications
- Analytics
- Application Management
- Appointment Scheduling
- Approval Process Control
- Assessment Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Audit Trail
- Autofill
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Autonomous Task Execution
- Availability Management
- Barcode and Signature Capture
- Barcode/Ticket Scanning
- Benefits Dashboard
- Billing & Invoicing
- Booking
- Booking Management
- Budgeting/Forecasting
- CRM
- CRM Integrations
- Calendar
- Calendar Management
- Calendar Sync
- Candidate Management
- Chat/Messaging
- Chatbot
- Checklists
- Client Management
- Client Notifications
- Client Portal
- Clock In/Out
- Collaboration Tools
- Commercial Properties
- Communication Management
- Communications Management
- Community Management
- Compensation Management
- Competency Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Confirmations/Reminders
- Contact Database
- Contract/License Management
- Contractor Management
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Service Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Data Capture and Transfer
- Data Import/Export
- Data Security
- Data Storage Management
- Data Synchronization
- Debit/Credit Card Processing
- Discount Management
- Dispatch
- Dispatch Management
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Drag-and-drop Form Builder
- Driver ETA
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Embedded Work Instructions
- Employee Communication
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Referral Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Tracking
- Estimating
- Evaluation Management
- Facility Scheduling
- Feedback Management
- Field Sales
- File Management
- File Storage
- Fixed Asset Management
- For Commercial and/or Industrial Electrical Contractors
- For Locksmiths
- For Mechanical Equipment
- For Pest Control Companies
- For Plumbing Industry
- Forms Creation & Design
- Forms Management
- Full Text Search
- GPS
- GPS & Time Stamps
- Generative AI
- Geographic Maps
- Goal Management
- Group Scheduling
- HR Management
- Help Desk Management
- Historical Reporting
- Image Capture
- Image and Video Capture
- Initiative Management
- Inspection Checklists
- Inspection Management
- Integrations
- Internationalization
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Application Management
- Job Costing
- Job Description Management
- Job Management
- Job Scheduling
- Job Tracking
- Knowledge Management
- Labor Forecasting
- Lead Capture
- Lead Generation
- Location
- Location Tracking
- Maintenance Scheduling
- Media Library
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Shift Scheduling
- Mobile Signature Capture
- Monitoring
- Multi-Channel Distribution
- Multi-Location
- Natural Language Interaction
- OCR
- Offline Access
- Offline Capability
- Online Booking
- Online Payments
- Online Time Clock
- Orientation Workflow Management
- Parts Management
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Personalization and Recommendation
- Pest Activity Tracking
- Pipeline Management
- Predictive Maintenance
- Preventive Maintenance
- Price and Cost Calculations
- Price/Margin Management
- Pricing and Cost Calculations
- Proactive Assistance
- Productivity Analysis
- Productivity Tools
- Project Management
- Property Layouts
- Proposal Generation
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recruitment Management
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Reminders
- Report Formatting
- Reporting & Statistics
- Reporting/Analytics
- Reports
- Residential Properties
- Resource Allocation
- Response Validation
- Roles
- Route Optimization
- Routing
- SMS Messaging
- Safety Management
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Self-Service Capabilities
- Service History
- Service Level Agreement (SLA) Management
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Single Sign On
- Skills Management
- Skills Tracking
- Status Tracking
- Task Management
- Task Scheduling
- Technician Management
- Third-Party Integration
- Third-Party Integrations
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Timesheet Management
- Work Order Creation
- Work Order Management
- Workflow Automation
- Workflow Management
- Total features180
- A/B Testing
- AI Copilot
- AI Image-to-Text
- AI Summarization
- API
- API Builder
- Absence & Leave Management
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Address Validation
- Advertising Management
- Alerts/Notifications
- Analytics
- Application Management
- Appointment Scheduling
- Approval Process Control
- Assessment Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Audit Trail
- Autofill
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Autonomous Task Execution
- Availability Management
- Barcode and Signature Capture
- Barcode/Ticket Scanning
- Benefits Dashboard
- Billing & Invoicing
- Booking
- Booking Management
- Budgeting/Forecasting
- CRM
- CRM Integrations
- Calendar
- Calendar Management
- Calendar Sync
- Candidate Management
- Chat/Messaging
- Chatbot
- Checklists
- Client Management
- Client Notifications
- Client Portal
- Clock In/Out
- Collaboration Tools
- Commercial Properties
- Communication Management
- Communications Management
- Community Management
- Compensation Management
- Competency Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Confirmations/Reminders
- Contact Database
- Contract/License Management
- Contractor Management
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Service Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Data Capture and Transfer
- Data Import/Export
- Data Security
- Data Storage Management
- Data Synchronization
- Debit/Credit Card Processing
- Discount Management
- Dispatch
- Dispatch Management
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Drag-and-drop Form Builder
- Driver ETA
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Embedded Work Instructions
- Employee Communication
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Referral Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Tracking
- Estimating
- Evaluation Management
- Facility Scheduling
- Feedback Management
- Field Sales
- File Management
- File Storage
- Fixed Asset Management
- For Commercial and/or Industrial Electrical Contractors
- For Locksmiths
- For Mechanical Equipment
- For Pest Control Companies
- For Plumbing Industry
- Forms Creation & Design
- Forms Management
- Full Text Search
- GPS
- GPS & Time Stamps
- Generative AI
- Geographic Maps
- Goal Management
- Group Scheduling
- HR Management
- Help Desk Management
- Historical Reporting
- Image Capture
- Image and Video Capture
- Initiative Management
- Inspection Checklists
- Inspection Management
- Integrations
- Internationalization
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Application Management
- Job Costing
- Job Description Management
- Job Management
- Job Scheduling
- Job Tracking
- Knowledge Management
- Labor Forecasting
- Lead Capture
- Lead Generation
- Location
- Location Tracking
- Maintenance Scheduling
- Media Library
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Shift Scheduling
- Mobile Signature Capture
- Monitoring
- Multi-Channel Distribution
- Multi-Location
- Natural Language Interaction
- OCR
- Offline Access
- Offline Capability
- Online Booking
- Online Payments
- Online Time Clock
- Orientation Workflow Management
- Parts Management
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Personalization and Recommendation
- Pest Activity Tracking
- Pipeline Management
- Predictive Maintenance
- Preventive Maintenance
- Price and Cost Calculations
- Price/Margin Management
- Pricing and Cost Calculations
- Proactive Assistance
- Productivity Analysis
- Productivity Tools
- Project Management
- Property Layouts
- Proposal Generation
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recruitment Management
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Reminders
- Report Formatting
- Reporting & Statistics
- Reporting/Analytics
- Reports
- Residential Properties
- Resource Allocation
- Response Validation
- Roles
- Route Optimization
- Routing
- SMS Messaging
- Safety Management
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Self-Service Capabilities
- Service History
- Service Level Agreement (SLA) Management
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Single Sign On
- Skills Management
- Skills Tracking
- Status Tracking
- Task Management
- Task Scheduling
- Technician Management
- Third-Party Integration
- Third-Party Integrations
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Timesheet Management
- Work Order Creation
- Work Order Management
- Workflow Automation
- Workflow Management
Integrations
- Total integrations9
- Deputy
- Google Calendar
- MYOB Business
- Microsoft 365
- QuickBooks Online
- Sage 50 Accounting
- Stripe
- Workato
- Xero
- Zapier
- Total integrations2
- Deputy
- Google Calendar
- MYOB Business
- Microsoft 365
- QuickBooks Online
- Sage 50 Accounting
- Stripe
- Workato
- Xero
- Zapier
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