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ServiceM8 vs FieldPulse Comparison (2026)

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ServiceM8 logo

ServiceM8

FieldPulse logo

FieldPulse

Overview

ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.

Known for its ease of use, scalable functionality, and the best support in the industry, FieldPulse is an all-in-one application for field service companies to manage their business. Customer Management Scheduling Project Management Estimates & Invoices Timesheets Customer Portals And much more...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

311

5

4

3

2

1

212

79

7

4

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.6

502

5

4

3

2

1

359

106

20

5

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

Pros

“I paid their gold service partner a lot of money to transfer over my data and get all the forms and customization on the account completed. When I went to turn on the unlimited phone service, they have doubled its price.”
BB

Ben B.

Electrical Contractor

“There was also no option to include tasks for forms to jobs.”
GS

GWEN S.

FOUNDER AND CEO

“At a minimum, you should support Google Tag Manager (GTM) or provide a way to implement end-to-end conversion tracking.”
DN

David N.

Director

Pros

“FieldPulse addressed this directly through its centralized dashboard that brings scheduling, task management, and status tracking into one accessible place.”
Verified reviewer profile picture

Ghanshyam S.

JE Project Manager

“We also appreciate the mobile app functionality, real-time job updates, and the ability to streamline workflows, helping us operate more efficiently and provide better service to our customers.”
EM

Erica M.

Administrative

“Being able to assign tasks to the right team member, set timelines, and monitor progress without switching between spreadsheets and messaging apps made a noticeable difference in how organized our field operations felt.”
Verified reviewer profile picture

Ghanshyam S.

JE Project Manager

Cons

“The partner I paid to ensure automations and features ran properly could not provide me with a itemized invoice of what I paid for.”
HA

Heather A.

Business owner and operator

“Many features glitch and don't work properly, only chat support can rarely solve or fix problems in real time.”
HA

Heather A.

Business owner and operator

“Please prioritise adding GTM or an equivalent solution, without it, this product isn’t viable for serious advertisers.”
DN

David N.

Director

Cons

“The workflow between job stages moving from work orders to task completion to reporting feels slightly disjointed in certain areas.”
Verified reviewer profile picture

Ghanshyam S.

JE Project Manager

“Bad customer service, if the technician looses reception on the job site nothing get safe, timing, pictures and comments.”
GH

Glen H.

HVAC

“Right now it seems like for we need to download files and forms from a work order to put it in an invoice which is a bit inconvenient.”
KG

Kaylah G.

Administrative Assistant

  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features143
  • AI Copilot
  • API
  • Absence Management
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Catalog Management
  • Change Order Management
  • Chat/Messaging
  • Checklists
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Color Codes/Icons
  • Commercial
  • Commercial/Industrial
  • Communication Management
  • Communications Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Connectors
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Driver ETA
  • Electrical Estimating
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • Facility Scheduling
  • File Storage
  • Fixed Asset Management
  • For AEC Industry
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Locksmiths
  • For Mechanical Equipment
  • For Pest Control Companies
  • For Plumbing Industry
  • Forms Management
  • GPS
  • Generative AI
  • Geographic Maps
  • Group Scheduling
  • Historical Reporting
  • Image Capture
  • Industrial
  • Inspection Checklists
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • KPI Monitoring
  • Knowledge Management
  • Labor Forecasting
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Material Ordering
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multiple Projects
  • Offline Access
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Pest Activity Tracking
  • Photo Capture
  • Prebuilt Assembly
  • Predictive Maintenance
  • Preventive Maintenance
  • Price and Cost Calculations
  • Price/Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Product Identification
  • Productivity Analysis
  • Productivity Tools
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Property Layouts
  • Proposal Generation
  • Proposal Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring Orders
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Allocation
  • Resource Scheduling
  • Response Management
  • Review Monitoring
  • Review Notification
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Single Page View
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integration
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Work Order Creation
  • Work Order Management
  • Workflow Automation
  • Workflow Management
  • Total features180
  • AI Copilot
  • API
  • Absence Management
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Catalog Management
  • Change Order Management
  • Chat/Messaging
  • Checklists
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Color Codes/Icons
  • Commercial
  • Commercial/Industrial
  • Communication Management
  • Communications Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Connectors
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Driver ETA
  • Electrical Estimating
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • Facility Scheduling
  • File Storage
  • Fixed Asset Management
  • For AEC Industry
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Locksmiths
  • For Mechanical Equipment
  • For Pest Control Companies
  • For Plumbing Industry
  • Forms Management
  • GPS
  • Generative AI
  • Geographic Maps
  • Group Scheduling
  • Historical Reporting
  • Image Capture
  • Industrial
  • Inspection Checklists
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • KPI Monitoring
  • Knowledge Management
  • Labor Forecasting
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Material Ordering
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multiple Projects
  • Offline Access
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Pest Activity Tracking
  • Photo Capture
  • Prebuilt Assembly
  • Predictive Maintenance
  • Preventive Maintenance
  • Price and Cost Calculations
  • Price/Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Product Identification
  • Productivity Analysis
  • Productivity Tools
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Property Layouts
  • Proposal Generation
  • Proposal Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring Orders
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Allocation
  • Resource Scheduling
  • Response Management
  • Review Monitoring
  • Review Notification
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Single Page View
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integration
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Work Order Creation
  • Work Order Management
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations9
  • Azuga Fleet
  • CompanyCam
  • Deputy
  • Google Calendar
  • MYOB Business
  • Market360
  • Microsoft 365
  • NiceJob
  • QuickBooks Online
  • Stripe
  • Workato
  • Xero
  • Zapier
  • Total integrations7
  • Azuga Fleet
  • CompanyCam
  • Deputy
  • Google Calendar
  • MYOB Business
  • Market360
  • Microsoft 365
  • NiceJob
  • QuickBooks Online
  • Stripe
  • Workato
  • Xero
  • Zapier

Alternatives

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