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ServiceM8 vs Uptick Comparison (2026)

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ServiceM8 logo

ServiceM8

Uptick logo

Uptick

Overview

ServiceM8's dispatch board shows staff locations on a map to help make better dispatch decisions. Drag jobs to staff members, set up job queues, and more.

Built specifically for the fire protection and security industry, Uptick comes equipped with built-in legislative standards, making fire asset maintenance easy.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

311

5

4

3

2

1

212

79

7

4

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.7

97

5

4

3

2

1

71

21

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“I paid their gold service partner a lot of money to transfer over my data and get all the forms and customization on the account completed. When I went to turn on the unlimited phone service, they have doubled its price.”
BB

Ben B.

Electrical Contractor

“There was also no option to include tasks for forms to jobs.”
GS

GWEN S.

FOUNDER AND CEO

“At a minimum, you should support Google Tag Manager (GTM) or provide a way to implement end-to-end conversion tracking.”
DN

David N.

Director

Pros

“Work is required on the extinguisher servicing element so as the system work flow is better at understanding the 5 year and 10 year testing/replacement for fire extinguishers.”
JA

Johnny A.

Director of operations

“Inspection reports, in particular, are incredibly efficient to complete—what used to take double the time can now be done in half, allowing our team to focus more on quality service rather than paperwork.”
Verified reviewer profile picture

Trevor R.

CEO

“As a result, our technicians can cover more ground in less time, all while delivering a higher standard of service to our clients.”
Verified reviewer profile picture

Trevor R.

CEO

Cons

“The partner I paid to ensure automations and features ran properly could not provide me with a itemized invoice of what I paid for.”
HA

Heather A.

Business owner and operator

“Many features glitch and don't work properly, only chat support can rarely solve or fix problems in real time.”
HA

Heather A.

Business owner and operator

“Please prioritise adding GTM or an equivalent solution, without it, this product isn’t viable for serious advertisers.”
DN

David N.

Director

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features143
  • API
  • Absence Management
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Checklists
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Communications Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Debit/Credit Card Processing
  • Dispatch Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Driver ETA
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • File Storage
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For Locksmiths
  • For Mechanical Equipment
  • For Pest Control Companies
  • For Plumbing Industry
  • Forms Management
  • GPS
  • Generative AI
  • Geographic Maps
  • Group Scheduling
  • Historical Reporting
  • Image Capture
  • Inspection Checklists
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Item Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Pest Activity Tracking
  • Predictive Maintenance
  • Preventive Maintenance
  • Price and Cost Calculations
  • Price/Margin Management
  • Pricing and Cost Calculations
  • Productivity Analysis
  • Productivity Tools
  • Project Management
  • Projections
  • Property Layouts
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring Orders
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integration
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Vendor Management
  • Work Order Creation
  • Work Order Management
  • Workflow Automation
  • Workflow Management
  • Total features73
  • API
  • Absence Management
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Checklists
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Communications Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Debit/Credit Card Processing
  • Dispatch Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Driver ETA
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • File Storage
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For Locksmiths
  • For Mechanical Equipment
  • For Pest Control Companies
  • For Plumbing Industry
  • Forms Management
  • GPS
  • Generative AI
  • Geographic Maps
  • Group Scheduling
  • Historical Reporting
  • Image Capture
  • Inspection Checklists
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Item Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Pest Activity Tracking
  • Predictive Maintenance
  • Preventive Maintenance
  • Price and Cost Calculations
  • Price/Margin Management
  • Pricing and Cost Calculations
  • Productivity Analysis
  • Productivity Tools
  • Project Management
  • Projections
  • Property Layouts
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring Orders
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integration
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Vendor Management
  • Work Order Creation
  • Work Order Management
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations9
  • Deputy
  • Google Calendar
  • MYOB
  • MYOB Acumatica
  • Microsoft 365
  • Pronto
  • QuickBooks Online
  • Sage 50 Accounting
  • Stripe Payments
  • Workato
  • Xero
  • Zapier
  • Total integrations4
  • Deputy
  • Google Calendar
  • MYOB
  • MYOB Acumatica
  • Microsoft 365
  • Pronto
  • QuickBooks Online
  • Sage 50 Accounting
  • Stripe Payments
  • Workato
  • Xero
  • Zapier

Alternatives

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