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ShipStation vs AfterShip Comparison

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Overview

Category Leaders

ShipStation helps eCommerce sellers easily aggregate orders from multiple sales channels (like eBay, Amazon, Magento, and...

AfterShip is a web-based software that helps you keep your customers updated on the status of their deliveries from your online shop

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

9

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

10

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

572

134

19

7

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.2

5

4

3

2

1

10

2

0

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

Great integration with the main shipping service to speed up activities of ship management. It provides an easy access to key information needed to choose the best option.

HW

Henry W.

ShipStation is a great solution and is something I would recommend to anyone running an e-commerce store requiring orders to be shipped out.

Akande D.

I am not tech savvy and I have watched the videos & was able to set it up. I mail out wreaths and when I saved almost $20 on my first shipment 📦 and was so excited.

TH

Tammy H.

Pros

I like this software because of the ease of use, inexpensive subscription plans, and ability to send shipping notifications to customers around the world.

EG

Erin G.

I love how accurately and efficiently AfterShip tracks the business shipments, and how easy it is to monitor the shipments en route.

AR

Anonymous Reviewer

Great shipping oversight with nice automation.

AR

Anonymous Reviewer

Cons

Unethical billing (we were double billed and they will not refund the full amount). Will only partially refund payments that were their error.

BB

Benjamin B.

Have lost customers time and money and the most frustrating part there is no one you can communicate with. They advertise how great this product is. maybe for others but not for me.

AK

Assad K.

I removed some starts because Shipstation does not work well for users with a large number of product variations. This is because the Product page displays a MINIMUM of 100 products per page.

DS

David S.

Cons

Overall experience is BAD. Avoid using at all cost.

SL

Samson L.

It gives you no idea where the parcel going , too. NO city or address for the receiving end.

SL

Samson L.

It does no tracking at all. All it does is to record that label is generated (which gives you a tracking number).

SL

Samson L.

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features74
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Delivery Estimate
  • Delivery Record
  • Delivery Tracking
  • Dispatch Management
  • Distribution Management
  • Email Templates
  • For eCommerce
  • Forecasting
  • Ground Shipping
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Label Printing
  • Labeling
  • Manufacturing Inventory Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Management
  • Multi-Location
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Recurring Orders
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Routing
  • Sales Forecasting
  • Scheduling
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Template Management
  • Third Party Integrations
  • Transportation Management
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Integration
  • Workflow Management
  • eCommerce Management
  • Total features16
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Delivery Estimate
  • Delivery Record
  • Delivery Tracking
  • Dispatch Management
  • Distribution Management
  • Email Templates
  • For eCommerce
  • Forecasting
  • Ground Shipping
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Label Printing
  • Labeling
  • Manufacturing Inventory Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Management
  • Multi-Location
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Recurring Orders
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Routing
  • Sales Forecasting
  • Scheduling
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Template Management
  • Third Party Integrations
  • Transportation Management
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Integration
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations154
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations27
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier