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ShipStation vs ShipTime Comparison (2026)

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Good recommendations?

ShipStation

ShipTime

Overview

ShipStation’s order management centralizes orders from all your sales channels into one dashboard, automates repetitive tasks like carrier selection and shipment setup, and lets you filter, split, or bulk-update orders for faster, more accurate fulfillment and happier customers.

ShipTime is a shipment tracking software that helps businesses in the eCommerce sector compare and select freight carriers based on offered rates. The platform enables managers to automatically enter the ship-to location using the address lookup tool.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

14.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

963

704

181

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

4.6

500

335

140

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

Pros

“When it worked, ShipStation was useful for managing orders, buying labels, printing packing slips, and handling day-to-day shipping from one place.”

Jonathan S.

Founder

“ShipStation offers a powerful set of tools that make managing orders, printing labels, and handling multi‑channel shipping far more efficient.”

Parker W.

Teacher

“We have a warehouse, we have ecommerce sites, we have a remote warehouse. Because of the ability to integrate all aspects of our business for fulfilment we need ship station. How did we do it before?)”

Lisa P.

Content writing

Pros

“sensitive content hidden] personally helped us trace a lost Christmas parcel caught in the holiday and postal strike rush. Despite Ship Time staff efforts to keep trying, we had just about given up hope when Peter took it upon himself to break through some of the miscommunication barriers and there it was.”

Connie S.

President

“Although all those who answered our calls and emails were very polite, a difficulty was never being able to connect with the same person over the month-long search.”

Connie S.

President

“The parcel was again taken back to the holder location and within 3 days arrived back to me in London.”

Nita S.

Admin assist

Cons

“The main drawback has been the responsiveness of support. When everything is running smoothly, ShipStation is a huge time‑saver, but during moments when you need quick assistance—especially on tight project deadlines—waiting for support can be frustrating.”

Anthony R.

Web Developer

“Packing slips, account funding, label purchases, and support interactions all became pain points.”

Jonathan S.

Founder

“The software has a strong feature set on paper, but in practice I dealt with enough recurring issues that it became frustrating.”

Jonathan S.

Founder

Cons

“I called Shiptime to arrange another delivery attempt giving special instructions about the delivery (which were agreed upon by the agent I spoke to) these special instructions were clearly not passed to the driver as a second attempt was unsuccessful for the reasons discussed in the special instructions.”

Nita S.

Admin assist

“we miss orders, because of poor integration with our email provider (every order notification email continues to be rerouted to the Spam folder, causing us to sometimes miss orders), and since we moved to Ottawa, we have not had a SINGLE pickup. ”

Wesley W.

Managing Director

“Invoicing is another issue, invoices are done weekly and they compile every shipment that week into one invoice total but you are charged individually so from a record keeping side its a lot of entry's to keep track of”

Randy S.

Bookkeeper