App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

ShipStation vs Stamps.com Comparison

Add to Compare

Compare similar apps

PayPal logo

PayPal

4.7

ShippingEasy logo

ShippingEasy

4.8

Shippo logo

Shippo

4.8

XPS Ship logo

XPS Ship

4.8

Endicia logo

Endicia

3.7

Quadient WTS logo

Quadient WTS

3.0

Good recommendations?

Overview

Category Leaders

ShipStation helps eCommerce sellers easily aggregate orders from multiple sales channels (like eBay, Amazon, Magento, and...

Stamps.com is an online postage purchasing & shipping label printing solution for small office mailers & online sellers to...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet
No screenshots yet

Pricing

Starting from

9.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

898

5

4

3

2

1

672

166

23

16

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.4

920

5

4

3

2

1

574

192

92

34

28

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

Great integration with the main shipping service to speed up activities of ship management. It provides an easy access to key information needed to choose the best option.
ShipStation is a great solution and is something I would recommend to anyone running an e-commerce store requiring orders to be shipped out.
I am not tech savvy and I have watched the videos & was able to set it up. I mail out wreaths and when I saved almost $20 on my first shipment 📦 and was so excited.

Pros

Stamps.com has been one of the greatest services that I have used in my company. It is so nice to just go to your desktop and print out your stamps and weigh your envelopes and packages.
Excellent thank you guys for such a great platform and product I highly reccomend it.
I like the ease of printing my postage. Also I enjoy all the free stuff that came with my free trial.

Cons

Unethical billing (we were double billed and they will not refund the full amount). Will only partially refund payments that were their error.
Have lost customers time and money and the most frustrating part there is no one you can communicate with. They advertise how great this product is. maybe for others but not for me.
I removed some starts because Shipstation does not work well for users with a large number of product variations. This is because the Product page displays a MINIMUM of 100 products per page.

Cons

You are automatically signed up for the premium service, without them telling you, rather than the basic. Cancelled it and I was charged again for a service fee to cancel.
I struggle when it came to cancel my service too, after calling them I found charges appearing again months later.
Stamps.com does not offer any recourse for unauthorized charges they allowed. Extremely poor customer service and I have talked with 10 different agents at Stamps.com.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features72
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Air Shipping
  • Alerts/Notifications
  • Audit Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • CASS Certified
  • Carrier Management
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Delivery Management
  • Delivery Tracking
  • Distribution Management
  • Duplicate Management
  • Email Templates
  • For eCommerce
  • Forecasting
  • Ground Shipping
  • Intelligent Mail Support
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Label Printing
  • Labeling
  • Manufacturing Inventory Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Management
  • Multi-Location
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Product Data Management
  • Product Identification
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Comparisons
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Updates
  • Recurring Orders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Routing
  • Sales Forecasting
  • Scheduling
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Third-Party Integrations
  • Transportation Management
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Integration
  • Workflow Management
  • eCommerce Management
  • Total features27
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Air Shipping
  • Alerts/Notifications
  • Audit Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • CASS Certified
  • Carrier Management
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Delivery Management
  • Delivery Tracking
  • Distribution Management
  • Duplicate Management
  • Email Templates
  • For eCommerce
  • Forecasting
  • Ground Shipping
  • Intelligent Mail Support
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Label Printing
  • Labeling
  • Manufacturing Inventory Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Management
  • Multi-Location
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Product Data Management
  • Product Identification
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Comparisons
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Updates
  • Recurring Orders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Routing
  • Sales Forecasting
  • Scheduling
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Third-Party Integrations
  • Transportation Management
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Integration
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations248
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations26
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

AvatarImg
AvatarImg

Travis H.

Marketing and Advertising, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ShipStation logo

ShipStation

Makes Shipping Really Easy

Reviewed 8 years ago

Lets me print out labels with a few clicks. Pulls in shipping info directly from my e-commerce board game store, www.facadegames.com. Also nice getting quotes from FedEx, UPS, USPS at the same time with their quote calculator and linking all the accounts. Definitely recommend for people shipping out products!

Pros

Easy, fast, includes stamps.com membership

Cons

Confusing at first getting everything set up

AR
AvatarImg

Verified reviewer

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

ShipStation logo

ShipStation

Expensive in comparason

Reviewed 2 years ago

I use it daily. It works well. have printed thousands of labels and still going

Pros

Shipstation connects with some important channels that it's parent Stamps.com does not.

Cons

price is expensive compared to Stamps.com it's parent company.

AvatarImg
AvatarImg

Elle T.

Financial Services, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ShipStation logo

ShipStation

Awesome!

Reviewed 8 years ago

We love ShipStation. It makes it easy to keep track of all our digital storefronts. It generates reports, labels, EOD forms really easily. The sales reporting charts are really beautiful too.

Pros

Easy to use robust functions integration with stamps.com

Cons

a little expensive for us - we don't ship as much as other businesses do. I love the automation because it gets things done easily, but it is pricey for our small, fledgling business.

AvatarImg
AvatarImg

April S.

Design, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

ShipStation logo

ShipStation

Great for Shipping but Not Easy

Reviewed 5 years ago

I did not have a good experience with this product. When I signed up the customer service representative was not knowledgeable and cause me to purchase something that was not compatible with my eCommerce site. I have to now pay a third party to ensure that my orders make it over to ship station.

Pros

It is integrated with stamps.com for the paid plan

Cons

The addresses require manual correction if they are not ported correctly from the website, and setting up printing is very difficult without the help of a customer service representative.

AR
AvatarImg

Verified reviewer

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShipStation logo

ShipStation

Easy To Use, LOVE IT, Life Saver

Reviewed 7 years ago
Pros

I love ship station!! I've been using it for years, its like apple vs pc compared to stamps.com, and other outdated, annoying software thats super limited and quirky (I know stamps.com now owns them, but anyway) I LOVE the ease of use, and they wave your stamps.com account fees when you use them. They saved my business

Cons

No cons were added to this review

SS
AvatarImg

Sharon S.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShipStation logo

ShipStation

Updated Plans are great!

Reviewed 8 years ago

With the newer rate structure, ShipStation makes managing all your shipping needs easy and cost effective. I can manage all my selling channels -- and I can change plans at any time.

Pros

The ability to be flexible with the plan you choose.

Cons

Not a big fan of stamps.com -- their policies (not ShipStation's) are archaic.

AP
AvatarImg

Anastasios P.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShipStation logo

ShipStation

Great Prices and Increases Business!

Reviewed 7 years ago

Since I started using shipstation to offer lower shipping prices I noticed that my business has increased a lot. I can also afford to offer free shipping promotions once in a while as well.

Pros

Free Stamps.com account Lower shipping prices Fast and easy to use website

Cons

No cons were added to this review

AvatarImg
AvatarImg

David K A.

11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ShipStation logo

ShipStation

Test your shipping software - they're not all made the same

Reviewed 6 years ago

I moved from Stamps.com and cut my shipping and customer service time by 80%. I adopted this software at ~15 packages per day because it was more expensive than Stamps.com. Bad move!!! Pay extra for ShipStation from the start.

Pros

I've used ShipStation, ShippingEasy, ShipWorks, Stamps.com, Ordoro, and SolidCommerce with a few clients. My two favorite are ShipStation and ShippingEasy. They both have different strengths - sweat the small stuff because it really makes a difference if you're shipping 200+ packages a day. It's worth using two or more systems and then picking the best. The time spent is worth the effort. I...

Cons

There are some things that ShippingEasy does better - e.g. they're a single page application and that means that the interface is super fast. ShipStation is slower as you mover around in the interface. I wish that ShipStation could manage my inventory across marketplaces and I'm in love with how some of the other vendors solicit reviews using marketing/email automation. I hope someday that vendors like ShipStation will also connect to Auth.net or Stripe.com so that we can Auth and Settle New Manual Orders. It takes a bit longer to learn ShipStation but if you're running a larger/complicated business you'll come to appreciate the power that comes with the complexity.

AR
AvatarImg

Verified reviewer

Semiconductors, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShipStation logo

ShipStation

ShipStation simplified my Amazon business and saves me time and money.

Reviewed 7 years ago
Pros

User interface Easy setup Personalized customer service Good trial period Integration with Amazon Integration with Stamps.com

Cons

No cons were added to this review

AvatarImg
AvatarImg

Jennifer F.

Consumer Goods, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShipStation logo

ShipStation

Fits our needs, fair pricing, customizable

Reviewed 6 years ago
Pros

Easy to set up, lots of customization options, got a free monthly account with stamps.com for having Shipstation

Cons

The beta version of the latest update is very buggy, but I'm sure it will be worked out. We reverted to the previous version in the meantime.

EK
AvatarImg

Emre K.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

ShipStation logo

ShipStation

Hate it

Reviewed 6 years ago

Not much... maybe if I had a lot of stores would help. Has a built in stamps.com thing.

Pros

It is easy to get something printed when connected to your store. You can compare prices. Cons- It is just painful Painful painful. I hate it. It looks simple but when you try to figure out the email templates, automatons, etc. it's just the worst pain. It just stinks.

Cons

It's so complicated with certain things The help you can only get is pretty much during the week and if you are using it as a side job, good luck.

AvatarImg
AvatarImg

David T. H.

Food & Beverages, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ShipStation logo

ShipStation

Efficient Service

Reviewed 7 years ago
Pros

Easy to use, good cost savings for Stamps.com and very responsive customer service. It's nice to have the discounts already built in.

Cons

Does not integrate with Wix or Squarespace. UX can be improved but overall a great website and good service.

AvatarImg
AvatarImg

Cody C.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShipStation logo

ShipStation

Amazing!

Reviewed 6 years ago
Pros

It integrates with all of my stores and gives a free stamps.com account. Great program all around, I use it for my business.

Cons

It was a little hard to figure out at first, but you get the hang of it.

AvatarImg
AvatarImg

Nic M.

Internet, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShipStation logo

ShipStation

Great for multi-platform shipping

Reviewed 7 years ago

We use ShipStation for our platforms that don't have automated shipping tools. The tools available saves us many hours. Before ShipStation we were using a standard Stamps.com account and manually processing orders, but the process took way too long and resulted in some copy and paste errors. The fact that orders can now be imported means we no longer have to copy addresses in and it's easier to compare across shipping providers. An average order for us now takes about four clicks from start to finish.

Pros

Included Stamps.com account Pretty flexible in setting up automated rules. Great order overview that lets you know where you are spending on shipping

Cons

None so far. Initially, they didn't have one of our selling platforms, Houzz, but it was quickly added after we joined.

AvatarImg
AvatarImg

Tammy T.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShipStation logo

ShipStation

Great Software For Online Sellers

Reviewed 6 years ago
Pros

Shipstation brings all your shipping methods and stores together in one site. The included Stamps.com membership is a great addition, offering great discounts on shipping.

Cons

I have customers that request standard USPS shipping. There are no discounts for standard USPS shipping. Otherwise, there have been no downsides.

JK
AvatarImg

Josh K.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ShipStation logo

ShipStation

Always easy to ship orders

Reviewed 6 years ago
Pros

Being able to batch a group of orders that are set to ship via the same carrier method and print all of the labels at once.

Cons

Sometimes it takes a few minutes for the stamps.com integration to auto-fund itself so there can be some unwanted down time between shipments.

AvatarImg
AvatarImg

Hans B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ShipStation logo

ShipStation

Easy integration with E-comm

Reviewed 8 years ago

This is a great complimentary service to my ecommerce platform. It integrates well with my stamps.com account as well. I recommend it to any small business owners.

Pros

Easy integration with other services.

Cons

Not always easy to navigate.

NP
AvatarImg

Nathalie P.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShipStation logo

ShipStation

Easy to use

Reviewed 7 years ago
Pros

I find shipstation very easy to use. It helps me handle multiple orders. Customer support is good and it seems they are always available.

Cons

I can’t log into my stamps account to change the payment method. Sometimes I want to change the payment method but the stamps.com log in I was given does not work.

AvatarImg
AvatarImg

Jehan Z.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ShipStation logo

ShipStation

Love Shipstation and how it streamlines my shipping needs

Reviewed 8 years ago

What's not to love? Combines the cost of stamps.com and it's service to give you this awesome fluid design that will in turn really take your ecommerce business to the next level.

Pros

so many to list, but mainly how it organizes and keeps track of shipments

Cons

should have more label size options

AR
AvatarImg

Verified reviewer

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShipStation logo

ShipStation

Shipstation is excellent

Reviewed 6 years ago
Pros

It saved me so much time in fulfilling orders rather than just with Stamps.com- the ability to auto-update all those orders and print in easy to use batches makes all the difference.

Cons

The inability to convert currency information for customs labels from foreign marketplaces. I have to ensure that I change it each time in order to avoid VAT and import duties for my customers.

AvatarImg
AvatarImg

Carl S.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

ShipStation logo

ShipStation

Good Product; Terrible Customer Support

Reviewed 6 years ago

The software is an excellent idea, however the company behind it is less than honest in blaming others for their failures and then failing to take responsibility

Pros

Usability, easily check between shippers and import sales. However multiple shipments and checking history usability is poor

Cons

Unfortunately their customer service has failed greatly. They hid multiple charges per shipment via USPS and blamed Stamps.com even though Stamps actually showed these charges, which is how we found out.

AvatarImg
AvatarImg

Ryan S.

Computer Software, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShipStation logo

ShipStation

Amazing Software, Great Support. Would Highly Recommend.

Reviewed 7 years ago

Shipstation tracks packages, manages inventory, labels, and shipping. integrates easily with many different platforms (eBay, Amazon, Shopify, Etsy, ETC.) Ship station can also automate most client communications including eBay feedback, email marketing, messages, and much more. It's like having a custom built CRM that was specifically design for ecommerce / marketplace sellers. It's not something you HAVE to have; almost everything it does can be done manually. Trust me when I say that once you do use it,- you will wonder how you ever lived without it.

Pros

- Customer service is awesome (live chat, phone, email, etc) You're also assigned your own dedicated representative that learns your business model & account. Helpful since they will learn your account over time with you. - It's inexpensive compared to similar software. - This a pro AND a con (see below) but you also get a free stamps.com account with Shipstation. In reality its stamps.com that handles your USPS labels (that includes billing for shipping). - The software just works. It does it's job and it does it extremely well.

Cons

- Don't get why PayPal isn't offered as payment source to ship labels / pay monthly fees. (I ended up just getting paypal business debit card) - Wish they revamped the pricing structure. If your selling 500-600 avg. each month. Your being charged the same each month for someone that sells 1400-1500 products. Seems to me a pricing structure: 100 / 250 / 500 / 1000 / 2000 / 5000 would make more sense...

AvatarImg
AvatarImg

Jared J.

Computer Software, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShipStation logo

ShipStation

Brilliant app that saves time for ecommerce clients.

Reviewed 5 years ago

It makes the fulfillment/shipping process almost fun! You can also get discounts on rates from FedEx and Stamps.com, and get a free stamps account for signing up, so it almost pays for itself!

Pros

It's a fantastic way for you to consolidate shopping carts into one app to streamline the shipping process. Orders import automatically, and you can make bulk shipping labels for all your orders in a few clicks, and print them, automatically as well. Works with all major shopping carts/marketplaces.

Cons

It currently is more focused on orders, and not items, so it can be difficult to get custom items to show properly, making a couple of extra steps to fulfill some orders. Still saves an incredible amount of time for most orders.

AR
AvatarImg

Verified reviewer

Education Management, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShipStation logo

ShipStation

Never thought I could use a paid monthly tool, but ...

Reviewed 7 years ago

My website has been online for years and I always printed labels directly using the services included for free like eBay and USPS. I picked up a Dymo 4XL printer on a Black Friday Deal off Amazon and I couldn't use it for USPS directly. So I looked around and I was able to get a two-month trial to ShipStation. Never would I have thought I would be happy to pay a monthly fee for a service. It does so much that I used to do manually like leave eBay reviews after transactions, send out customer emails, and more. Definitely worth the money.

Pros

Easy printing of labels, almost automatically. Sends automatic emails to customers upon item shipping and delivery. Automatically leaves feedback on eBay so I don't have to remember to do it. Save on monthly Stamps.com monthly fees. Much much more.

Cons

I had to upgrade to a month service because of my monthly shipments, but apparently the emails it sends out is branded by ShipStation. Automatic printing of packing slips and/or shipping labels as the order is received. I would like packing slips so I can look at my orders without having to go to the website all the time. Maybe an extra tier of service. A way to classify a line item is shipping costs. I receive PayPal orders and the line item is seen as a sale item, not shipping.

AvatarImg
AvatarImg

Christopher W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ShipStation logo

ShipStation

Fantastic shipping suite

Reviewed 8 years ago

I moved from using ShipWorks and having my shipping software in the cloud is quite a step in the right direction! In combination with the free stamps.com account, switching to ShipStation was a no brainer!

Pros

Easy to use Helpful staff Great rate

Cons

None that I can think of at the moment

MK
AvatarImg

Michael K.

Printing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Stamps.com logo

Stamps.com

Unprofessional/Unhelpful Customer Service

Reviewed 3 years ago

We had a couple of good years without any issues. When a problem did arise, Stamps.com did not stand behind their customer. Terrible customer service despite four different phone calls normally lasting more than an hour and talking with nine different representatives that made promises they did not keep.

Pros

I was easy to integrate with ShipStation.

Cons

Unauthorized shipping charges were accepted. The company does not protect it's customer base. Stamps.com does not offer any recourse for unauthorized charges they allowed. Extremely poor customer service and I have talked with 10 different agents at Stamps.com

DP
AvatarImg

Derrick P.

Retail, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Stamps.com logo

Stamps.com

Daily User

Reviewed 7 years ago

We use Stamps.com daily through Shipstation and love it! Makes things much easier and efficient. Integrates great with our label printer and has improved efficiency dramatically.

Pros

Integration with Shipstation Easy to print labels

Cons

Purchasing postage can be annoying sometimes

IR
AvatarImg

Ivan R.

Apparel & Fashion, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Stamps.com logo

Stamps.com

Come for the Rates, Stay for the API

Reviewed 6 years ago

We have used Stamps.com for years without issue, Endecia seems to be more popular among high volume merchants---but there's absolutely nothing wrong with Stamps.com. We still use both platforms internally depending on our needs.

Pros

Great commercial plus rates, feature set, pricing plans. Comes free with Shipstation (owned by Stamps.com)

Cons

The actual stamps.com interface is pretty poor. The service is best used for its API which can be used to create labels in any number of compatible fulfillment and shipping management platforms.

RA
AvatarImg

Robert A.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Stamps.com logo

Stamps.com

Stamps.com least expensive way to ship for a small online business

Reviewed a year ago

Been using Stamps.com over 10 years. very satisfied customer. great support, even when setting up a printer.

Pros

integration is quick and easy. Simple to use

Cons

I wish they connected to more online channels. i would rather use stamps alone then together with Shipstation

CJ
AvatarImg

Connor J.

Retail, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Stamps.com logo

Stamps.com

Great for shipping with UPS and USPS

Reviewed 2 years ago
Pros

I love the ability to integrate with ShipStation to quickly create batches that my 3PL can print and fulfill.

Cons

I wish the UI was a bit updated, but it gets the job done. Sometimes I run into address verification issues, but other than that, it works as it should.

DG
AvatarImg

David G.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Stamps.com logo

Stamps.com

Stamps.com Saves Us Money

Reviewed 5 years ago

Excellent experience with Stamps.com. Easy integration with our shipping software, we save a lot of money utilizing Stamps.com

Pros

We utilize Stamps.com in conjunction with ShipStation and we save a lot of money on USPS shipments through big Stamps.com discounts.

Cons

No cons noted at this time. Stamps.com is easy to setup and use, they save us a lot of money and time

RH
AvatarImg

Randy H.

Arts and Crafts, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Stamps.com logo

Stamps.com

Better than going to the post office

Reviewed 5 years ago

Overall the product works well. Some areas take some time to figure out. But the customer service is excellent and they help with any issues

Pros

I like how easy it is to purchase stamps online and I like how it is linked to ShipStation for customer integration

Cons

Changing information like billing can be a pain and some features take few clicks to get through. Some times the ease of use can be difficult.

AR
AvatarImg

Verified reviewer

Consumer Goods, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Stamps.com logo

Stamps.com

Easy postage processing

Reviewed 5 years ago
Pros

We utilize our Stamps.com account with ShipStation so we enjoy the benefits of Stamps.com with every USPS package we ship. The user interface is concise and offers useful features.

Cons

I feel like the user interface could use a little improvement. Functions aren't always easy to find, even though they're all there.

AR
AvatarImg

Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Stamps.com logo

Stamps.com

Saved us lots of time and money!

Reviewed 7 years ago
Pros

For a long time, we didn't think we wanted to pay the extra monthly fee associated with Stamps.com, but once we did, there was no turning back! For a business that is regularly sending shipments, it will end up saving you so much time and money. It integrates well with eCommerce platforms and we now use it connected with ShipStation and it helps streamline the order fulfillment process perfectly!

Cons

The interface is not the prettiest and we ran into little glitches here and there, but especially now that we use it with ShipStation, it's really a non-issue.

MM
AvatarImg

Michael M.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Stamps.com logo

Stamps.com

Old Software But Saves Us Lots Of Money

Reviewed 2 years ago

We've used Stamps.com for 15 years. One one hand it's outdated, on the other it does the job and saves us on shipping. The deal that they offer us on UPS shipping, alone, saves us a ton of money.

Pros

Stamps.com has some great benefits. It offers a number of shipping options - for us the important ones are USPS, which we use for over half of our shipments, and UPS, which is about 40% of our shipments. Being able to see which service is cheaper, all in one place at one time really saves us over $1000 a month. They have negotiated great prices with UPS that we couldn't get on our own. Their address correction isn't perfect but it catches a number of mistakes. You just need to see if their correction makes sense - especially when the customer uses non-standard addressing for apartment or unit numbers.

Cons

We have to cut and paste addresses. We are looking forward to updating our site and using software that will auto fill addresses and save us time. Stamps.com is trying to get us to use ShipStation but until we also change out cart that won't save us any work.

DD
AvatarImg

Debra D.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Stamps.com logo

Stamps.com

Nothing comes close to Stamps.com

Reviewed a year ago

Very positive and will continue to use them in the future. You do save a bunch on all the different carriers when you use Stamps.com and you can even schedule pickups.

Pros

I have my Stamps.com account linked to Shipstation and have used it for over 14 years now and love it. Easy to use to find the best shipping rates for any order and shipment. I have all the UPS, FedEx, DHL, USPS set up to check the cost of each to ensure we get the best price for each shipment.

Cons

Not good at letting you know when FedEx, UPS, or USPS adds to the price already quoted and paid. But that is with any shipping software. They add additional cost after you have paid, shipped, and think you are done. Like adding $$ for delivering to a residential address.