Stamps.com vs Easyship

ShipTime

Pirate Ship

Easyship

Easyship is a cloud-based, all-in-one shipping platform which allows eCommerce businesses to manage domestic & international shipping through 250+ courier solutions

ShipTime is a shipment tracking software that helps businesses in the eCommerce sector compare and select freight carriers based on offered rates. The platform enables managers to automatically enter the ship-to location using the address lookup tool.

Pirate Ship is a cloud-based solution, which helps small businesses buy postage and print shipping labels fordomestic and international packages with USPS postage. It lets users purchase and print shipping labels in ZPL or PDF file format and share them with customers by generating a private link.

owner

The 1800- number for help is an overseas call center and nobody has the tech expertise to fix anything; they have to call someone else so you are waiting for them to ask someone else for answers.  

Executive Assistant

I kept having various issues with use, and the customer support would tell me they were aware of the issue, and then the issues weren't resolved months later so I stopped using stamps.com

Admin. Director

I also really appreciate the customer service and being able to speak right to a real person when I needed help, they were friendly and knowledgeable every time.

Firm Administrator

I most appreciate the consistent customer service experience and the clear communication and follow up from the Customer Support Team.

Stamps.com is an online postage purchasing & shipping label printing solution for small office mailers & online sellers to automate and track USPS shipping

Activity Dashboard

Air Shipping

Alerts/Notifications

Barcode/Ticket Scanning

CASS Certified

Customizable Branding

Customizable Forms

Data Import/Export

Delivery Management

Duplicate Management

eCommerce Management

Ground Shipping

Intelligent Mail Support

Inventory Management

Label Printing

Order Management

Package Tracking

Parcel Shipping

Real-Time Analytics

Real-Time Data

Real-Time Updates

Reporting & Statistics

Shipment Price Calculation

Shipment Tracking

Shipping Labels

Shipping Management

Warehouse Management

Reviews for Stamps.com come from a wide variety of industries, including retail (12% of reviewers), non-profit organization management (5%), and real estate (5%). The most frequent use case for Stamps.com cited by reviewers is shipping (86% of reviewers).

Users and use cases

Some reviewers find Stamps.com’s pricing reasonable for high-volume mailers, and they appreciate discounted rates and supply options. However, reviewers indicate the monthly fee is costly for low-volume users, and they report frustration with unclear pricing and extra charges.

Value for money

Stamps.com is a shipping solution with key features that include label printing, shipment price calculation, shipment tracking, parcel shipping, and more.

Stamps.com

Web-based

Windows

Shippo

ShipStation

PitneyShip

ShippingEasy

PayPal

AfterShip

Basic

Difficult cancellation process

Owner

The monthly fee was horrible and when I tried to cancel, there was no way to do it online.

97% of reviewers feel negative about Stamps.com's subscription cancellation. Users think canceling the service is complicated and often requires multiple steps, such as phone calls or emails to customer support. Reviewers indicate that online cancellation is not available or reliable, and some report ongoing charges or difficulties removing payment information. They say hidden fees and persistent promotional emails after cancellation add to the frustration, making the process a major drawback.

Cumbersome refund procedures

Founder

just about everything, the fact if you make an error or your printer jams you do not have the option to reprint and have to wait weeks for the refund on shipping VERY frustrating

71% of reviewers feel negative about Stamps.com's refund process. Users think requesting refunds for printing errors or unused postage is tedious and slow, often requiring mailing in documentation. Reviewers report delays in receiving refunds, unclear status updates, and difficulty reprinting labels after mistakes. Some users say customer service is unresponsive or requires repeated follow-ups, and they find the process costly and inconvenient for resolving errors.

Disruptive and confusing updates

Office and Operations Manager

I had to delete and download the software on my computer several times before it would actually work.

53% of reviewers feel negative about Stamps.com's software updates. Users think updates often cause system errors, slow loading times, and account access issues. Reviewers indicate that updates can change account permissions unexpectedly or require repeated installations. Some users report difficulties with compatibility across devices and find the interface less user-friendly after updates, leading to frustration and decreased productivity.

Frequent software glitches

Communications Director 

Mac users often experiences clumsy updates and crashes when using the service.

70% of reviewers feel negative about Stamps.com's bugs and issues. Users think the software is prone to glitches, crashes, and slow performance, especially during updates or when syncing with other platforms. Reviewers indicate that error messages are unclear, making troubleshooting difficult. Some users report frequent need to restart the application or contact support, and they find the interface clunky and not always stable, which disrupts their workflow.

High and unclear subscription costs

59% of reviewers feel negative about Stamps.com's pricing. Users think the monthly fee is expensive, especially for those with low mailing volumes. Reviewers report that the cost is not always transparent upfront, and savings from discounted rates may not offset the subscription fee. Some users say additional charges for supplies and label printing increase overall expenses, and they find the pricing structure confusing or not justified by the benefits.

Efficiency in daily operations

94% of reviewers feel positive about Stamps.com's time saving capabilities. Users think the software streamlines their mailing and shipping tasks, eliminating trips to the post office and reducing time spent waiting in lines. Reviewers appreciate being able to handle everything from their office or home, and some say saved address presets further speed up the process. They indicate that the software saves hours each week, making daily operations more efficient and freeing up valuable time for other business activities.

Streamlined mailing operations

Operations Manager

We typically mail multiple addresses at a time and the ability to import really saves a lot of manual labor.

83% of reviewers feel positive about Stamps.com's mailing capabilities. Users think the software simplifies mailing tasks for both small and large volumes, allowing them to send materials without leaving their desk. Reviewers appreciate features like address import, certified mail options, and the ability to track mailings. Some users say the platform is especially helpful for businesses with frequent mailings, and they find it saves time and reduces manual labor in preparing bulk mail.

Intuitive and accessible platform

President

The software was super simple to use and incorporate into my business.  

87% of reviewers feel positive about Stamps.com's ease of use. Users think the platform is straightforward, with clear instructions and an intuitive layout. Reviewers appreciate that learning to use the software is simple, even for new users, and say it requires minimal effort to navigate. Some users report that the system is convenient across multiple devices and platforms, making it accessible for different business environments. They find that the software’s simplicity allows for quick adoption and consistent use.

Flexible shipping management

85% of reviewers feel positive about Stamps.com's shipping features. Users think the platform offers a variety of carrier options and discounted rates, which help them save money and compare shipping solutions. Reviewers appreciate integrations with e-commerce platforms and fulfillment software, allowing for automated order syncing and streamlined processes. Some users say tracking and scheduling pickups are valuable, and they find batch importing and branded packaging options beneficial for their business needs.

Accounting Manager

Does require logging into a website instead of direct printing from a Pitney machine, and does have a cost for service.

Stamps is the leader in innovating such a moderately older concept of mailing services and brings a complete alternative to the table!

Administrative Assistant

We order postage from there and I love that they have a lot of other features and services to offer.

Pharmacist

Would also have been nice to be able to link to McKesson Enterprise pharmacy system so we don't have to change the address in both systems.

poor - I can't control my account because of the bug that won't allow me to be an administrator.  

Office Manager

For all of our daily postage needs the software is helpful.   While the discount is good, the supplies needed for special services (labels for Certified, Register, and Certified Return receipt are costly.  

Vice President

We use this product to send our letters to our clients, employees, and partners in the most convenient way easily to anywhere in the United States.

Paralegal

If it miss-prints, you are still charged and then you have to get it refunded

User friendly, easy to use, makes mailing documents and shipping packages of all sizes convenient, easy and fast.

We use them frequently for business and we have had no issues with them.

I think they sometimes can be overpriced with certain things but that's not always a huge deal.

Billing Administrator

I love that Stamps.com integrates with our software so postage can be automatically added to a printed envelope for mailing.  

Since I first started using stamps.com, in the late 90s, it has been my go-to for printing my labels/mailers for mailing packages.  

VP Operations

Their system “sends” a temporary password that is never received and the toll free number is not reachable from Puerto Rico.

IT Director

At least I found a postage/shipping solution that I like much better (Shippo.com), with the only downside being that I have to weigh by hand and manually input that information.

u won't get ur $ back. If ur packages measurement or weight is off by a cm or half pound they will charge u like double they tried charge me 25$ for a 2 1/2 pound package w a label that I'd already paid 10$ for n

Last October 2024, Stamps.com had a major revision to their website.  

The features I like and use the most on Stamps.com are the shipping and tracking features.

Also wished that it integrated FedEx as well.

Accounts Payable and Receivable

It's not uncommon for the systems to be down, and tracking is inconsistent. If you only plan to do regular, and certified mailing - be sure it's worth the long-run expense.

Finance Mananger

I like that with stamps.com, we can create a sheet of stamps at the click of a button.

Office manager

I keep having to reenter our payment method

Every inquiry is a 2-3 day turnaround for an answer, in which you may not receive a resolution at all.

Owner operator

free usps supplies are very easy to order on the website.

In the beginning with using the software, it was difficult sometimes to get the page lined up correctly for printing.

We have considered other services and this platform is above all others.

Stamps.com makes mailing simple, easy, and affordable.

I no longer have to worry about the hours of the post office to have our postal needs fulfilled, everything can be done right online.

Director of Delivery

Foroderate volume shipping, Stamps.com is a good solution because it provides competitive pricing and the ability to print postage on demand.

Do anything on your computer as far shipping stamps, way packaging and whatnot.

I quickly learned to do the test print to be sure that everything would align with the postage sheet.

IT Manager

Seems to have cheap postage and could be affordably for setting up small to medium shipping retail spots.

CRM BA

One of those feature that is very helpful for ecommerce businesses I've handled is the option to change addresses especially on clients who travel most of the time.

I have had difficulty trying to get a support person to tell me why certain labels are not printing on the labels.

What I like most of the software is that I can weigh items and print labels and ship them all without leaving my desk

Avoiding a trip to the post office is the main reason for using Stamps.com, but that's the only pro.

I tried support and they said that was a question for the post office and the post office said they couldn't tell me - primarily because they aren't individually knowledgable about the software.

I love how simple it is to ship and track packages from my online beauty store.

legal secretary

Immediately able to print stamps and mail information quickly.

It will automatically check the address entered for errors, provide recommendations for corrections and also calculate rates to be selected.

Office Manager and Executive Legal Assistant 

That we can calculate and print stamps, right from our office!

Admin

It makes up for it with cheaper shipping labels on the fly. When there are alternatives that help streamline the shipping process this makes Stamps.com use a minimum only when needed.  

I love the ability to integrate with ShipStation to quickly create batches that my 3PL can print and fulfill.

Their password recovery procedure doesn’t work.

We save so much time with our shipping and mailing through this product.

Freelance writer

The united States postal is good company that delivers mail and packages for it customer for years.

Overall Stamps.com is affordable, fast and simple to set up

Postage Printing

Shipping

Printing

Mailing

Customer Support

Address Management

Users report that Stamps.com’s label printing feature is easy, quick, and professional-looking, especially when used with thermal printers like Dymo or Zebra. Reviewers indicate they can print postage directly onto envelopes, saving time and trips to the post office. They find the process reliable, with clear, legible labels, and appreciate the option to enlarge or shrink labels. Some users say Stamps.com’s software can be tricky initially and cite occasional frustrations with reprinting and customer service delays. Of the 32 Stamps.com users who gave detailed accounts of their use of Label Printing, 97% rated this feature as important or highly important.

Reviewers indicate Stamps.com’s shipping labels are easy to create and print, with professional quality and clear text. Users report they can generate labels from home, saving time and avoiding post office visits. They find it helpful that Stamps.com confirms addresses and allows for reprinting, though some mention issues with duplicate charges and outdated software. They say integrations with third-party sites streamline label creation, and thermal printing is valued for efficiency and ink savings. Of the 49 Stamps.com users who gave detailed accounts of their use of Shipping Labels, 92% rated this feature as important or highly important.

Post Office Trips

Bugs and Issues

Small Business

Mid-size Business

Freelancers

Large Enterprises

ShipStation is the end-to-end AI-powered shipping and logistics solution designed to revolutionize your fulfillment process. Seamlessly simplify your operations, cut costs, and delight your customers with exceptional delivery experiences.

Freightview

Built in-house. Backed by an amazing support & technical team. Trusted by 99% of our customers year after year.

Developer

I am having trouble locating my packages, and the company's customer service has been unable to assist me in finding them.

Most times we never got a solution, only a band aid to make it function, which often would break something somewhere else.

Director

Great and supportive service team, responsive and professional, providing helpful guidance to ensure smooth shipping and reliable overall support.

I love that they have set up a customer services specialist to help me out with my random questions and support me.

Compare courier rates, generate labels, automate returns, create shipping rules, and manage account finances seamlessly.

Stamps.com vs Easyship Comparison (2026)

Stamps.com

Easyship

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives