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Stamps.com

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Online postage purchasing & shipping label printing solution

(4)

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Stamps.com Pricing, Features, Reviews and Alternatives

Stamps.com FAQs

Q. What type of pricing plans does Stamps.com offer?

Stamps.com has the following pricing plans:
Starting from: $19.99/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Stamps.com?

Stamps.com has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Stamps.com support?

Stamps.com supports the following languages:
English


Q. Does Stamps.com offer an API?

Yes, Stamps.com has an API available for use.


Q. What other apps does Stamps.com integrate with?

Stamps.com integrates with the following applications:
Adobe Commerce, X-Cart, QuickBooks Online Advanced, Zen Cart, BigCommerce, Shopify


Q. What level of support does Stamps.com offer?

Stamps.com offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

Stamps.com product overview

Price starts from

19.99

Per month

Flat Rate

What is Stamps.com?

Stamps.com is an online postage purchasing and shipping label printing solution designed for small office mailers, online sellers, warehouses, and more. The solution allows users to calculate postage costs, buy postage online, print postage on plain paper, labels, or directly onto envelopes, and track packages. Orders can be imported from eCommerce marketplaces, shopping carts, and CSV files, with import automation through integrations with Amazon, eBay, Shopify, WooCommerce, Etsy, 3dcart, and more. The online reporting dashboard allows users to track mailed packages, and shipping spend by mail class, zone, customer, and more.

Key benefits of using Stamps.com

  • Postage and addresses can be printed onto labels, envelopes, or plain paper, and return shipping labels can be emailed directly to customers, giving users control over shipping costs and delivery speeds for returned orders.

  • Online sellers can import orders from online marketplaces, shopping carts, or CSV files, with direct integrations with eBay, Amazon, Etsy, WooCommerce, Shopify, 3dcart, and more.

  • Stamps.com automatically notifies customers when the shipping label for their order is printed, with details including the delivery address, mail class, mail date, estimated delivery date, and a link to the package tracking number.

  • Delivery addresses, number of units imported, and products descriptions can all be auto-filled on customs forms by Stamps.com.

  • Users can track packages in the reporting dashboard, and track shipping spend by mail class, zone, customer, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Live Online
    Documentation
    Videos
    Webinars

    Not sure about Stamps.com? Compare it with a popular alternative

    Starting from

    19.99

    Per month

    Flat Rate

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    Free trial
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    Starting from

    9.99

    Per month

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    Value for money
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    Why am I seeing this?

    Stamps.com pricing information

    Value for money

    4.0

    /5

    920

    Starting from

    19.99

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Stamps.com features

    Functionality

    4.3

    /5

    920

    Total features

    27

    4 categories

    Most valued features by users

    Reporting & Statistics
    Activity Dashboard
    Order Management
    API
    Alerts/Notifications
    Real-Time Updates
    Shipping Management
    Real-Time Data

    Stamps.com users reviews

    Overall Rating

    4.4

    /5

    920

    Positive reviews

    83

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.18/10
    Rating distribution

    5

    4

    3

    2

    1

    574

    192

    92

    34

    28

    Pros
    Stamps.com has been one of the greatest services that I have used in my company. It is so nice to just go to your desktop and print out your stamps and weigh your envelopes and packages.
    Excellent thank you guys for such a great platform and product I highly reccomend it.
    I like the ease of printing my postage. Also I enjoy all the free stuff that came with my free trial.
    Cons
    You are automatically signed up for the premium service, without them telling you, rather than the basic. Cancelled it and I was charged again for a service fee to cancel.
    I struggle when it came to cancel my service too, after calling them I found charges appearing again months later.
    Stamps.com does not offer any recourse for unauthorized charges they allowed. Extremely poor customer service and I have talked with 10 different agents at Stamps.com.
    Jk
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    Jawad khalaf K.

    Owner

    Hospitality, self-employed

    Review source

    Overall Rating

    Stamps.com Review: Post office at your home

    Reviewed 5 months ago

    Transcript

    Jawad K.: Hi, my name is Jawad. I'm the owner of A&A's General Retail, and I give Stamps a five out of...

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    Blake P.

    Operations Manager

    Nonprofit Organization Management, 11-50 employees

    Review source

    Overall Rating

    Mediocre at best, but it saved my life during the worst months of the pandemic

    Reviewed 2 years ago

    Transcript

    Blake: Hey, my name is Blake and I'm an Operations and Programs Manager for Stamps.com. I'm going to...

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    Melissa E.

    Used monthly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Well worth the extra pricing

    Reviewed 6 years ago

    Easy to use (unless they change something); Saves time!; Love being able to access it 24/7.

    Pros

    Our local post office does not have the best arrangement of parking and drop off box (lots of fender benders over the years), so I love not having to go there in person to purchase postage. I prepare mailings for a local organization and being able to print my own stamps at home at any time saves me so much in time and effort. It is well worth the little extra that I pay for artisan stamp sheets...

    Cons

    The only con would be when they make changes and it takes a while to get acclimated to the new site features and such.

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    Blake B.

    Mining & Metals, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Turnkey point-and-click shipping for novices

    Reviewed 5 years ago

    I've set up Stamps.com shipping at several businesses now and it's always the first shipping software I select when setting up a new shipping operation. Ease of use and setup are huge pros for this software

    Pros

    Super easy to use and setup. You can be shipping your product on day one and having the Post Office deliver products to your customers. Just point n' click!

    Cons

    It's limited in other software integrations, but by the time you need those, you'll be ready for the next level of shipping software. For the ecommerce entrepreneur shipping from their basement, Stamps.com is all you need.

    DM
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    David M.

    Medical Practice, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Easy to set up, difficult to keep

    Reviewed a year ago

    Fair product. Other options may be superior

    Pros

    Easy to set up and begin using. Keeps Costa down a bit at first

    Cons

    Over time, can cost more and gets cumbersome.

    LV
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    Lena V.

    Veterinary, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Stamps.com is good for small businesses

    Reviewed 2 years ago

    Stamps.com is a good starter software for small businesses. It works well if you are only selling on a few platforms and shipping small amounts of orders at a time. For multiple platforms and many orders, it becomes difficult to use. I find myself having to do a lot of things manually, like adding tracking numbers back into the selling platform to update the merchant and customer. I also hate having to purchase special labels and stickers through their shop as it gets expensive. They do offer great shipping costs though. I’m really neutral with this software. It works decently but there are better options out there.

    Pros

    I like that I get low shipping rates and the orders are easy to find and ship.

    Cons

    I don’t like that the labels and accessories must be bought through stamps.com as they are expensive.

    CS
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    Chris S.

    Arts and Crafts, self-employed

    Used other for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    Why Stamps.com?

    Reviewed 3 years ago

    See above. Don’t waste your money. You don’t get anything extra here that you can’t get from a free shipping software (in my experience).

    Pros

    Why indeed. My answer is there is no reason. I used Stamps.com for over a year and called it quits a few months back. Why you ask? Well, several reasons. 1) You have to pay whether you ship anything or not. Some months my sales are slower for than others and I cannot predict that in advance. 2) The site went down and I couldn’t ship for several days. I was forced to find a new shipping program. Customer service took 2 weeks to get back to me and guess what? I had to pay for those 2 weeks of wasted time. 3) As mentioned above. Bad customer service. Let’s be frank, you pay them $20 a month for no reason. Try a free shipping app. You’ll thank me later.

    Cons

    The price was definitely too much. The software was overly complicated and I had several errors and couldn’t even log in to my account.

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