THERMS - 2026 Pricing, Features, Reviews & Alternatives

The Report Management System is a comprehensive security incident report software designed for security service providers. The platform centralizes incident reporting, communication, and operational workflows within a unified environment. The system addresses requirements of security guard companies, patrol services, and security operations teams across single location and multi-branch organizations. Accessible through both web and mobile interfaces, the solution supports field personnel and operational managers in maintaining detailed documentation and accountability.

The software offers a layered incident reporting framework that includes daily activity reports, incident reports, arrest records, and patrol visit logs. A custom report builder allows organizations to define reporting templates that align with internal protocols. Location management features enable the administration of post orders, lookout alerts, and handoff details to ensure consistent information transfer during shift changes. Dispatch capabilities facilitate the logging and assignment of calls and capture resolution metrics and incident specifics for subsequent analysis.

The platform integrates position tracking to present current and historical locations of security personnel for operational oversight. A records management module constructs a searchable database of identified individuals, assets, and vehicles with access to full detail and historical event sequences. An embedded scheduling tool supports shift planning and status logging throughout duty periods. Team collaboration is supported through an internal communications channel that ensures the distribution of work-related messages.

A dedicated client portal delivers controlled access to real time incident updates and activity summaries at designated sites. Scheduled notifications and tailored report distribution maintain professional communication standards with stakeholders. The mobile application adapts core functionality for field use by security officers to complete reports, retrieve assignment instructions, and coordinate with dispatch. The software functions autonomously as a standalone solution without dependency on external integrations.