Unicommerce Reviews - Pros & Cons, Ratings & more

Cin7 Core

Fishbowl

NetSuite

Browntape

Trusted eCommerce supply chain solutions provider for sellers, retailers, brands and eCommerce businesses to enhance operations and boost sales

Unicommerce

Android

Web-based

proprietor

Nothing only loss , during sale season so many orders get cancelled due to synching issue with this fraud company.

Uniware is the best and economical solution for all the E-Commerce sellers. They have a very good Support team which provides us with the best solution whenever required.

Operation

Be careful friends these guys are not at all professional and cheat. They will not tell you few things and when you will know, your money will be lost.

Supply Chain Manager

Overall it is good easy to use and time saving and helping for improving productivity.

Product Manager

Value proposition is great in terms of exclusive tag you can get with bigger players like amazon, Flipkart.

Ast. Manager

We knew e-commerce was the future and we are glad that we chose Unicommerce to help us lead the way. Unicommerce solutions have exceptionally helped us manage our business across 10+ Marketplaces.

Head of Operations

Easy to understand interface. Amazing customer support.

Online operations

It has been a good experience so far. Unicommerce has helped in streamlining operations significantly.

NDP & Brand Manager 

I am using this more than 2 yr+ and  totally Happy with Unicommerce software.

Excellent product, easy to handle, no need to install, very cheap price, order and inventory management at same place.

The dash board is pretty simplified and user friendly.

Self-help documentation is limited for learning and usage.

Founder

They don't know the needs of a D2C operator & they are not willing to listen also. My account manager got me to pay them 5k, even though the min was 1k - 2k.

Manager

Unicommerce  allows to integrate with 45+ E Commerce marketplaces which helps the merchant to manage there order and optimise the inventory without investing more on the inventory.

Unicommerce is integrated with E commerce Firstmile and lastmile which allows the sellers to choose the viable 3PL partners to optimise the cost.

Vin eRetail

Very helpful company & software 

"Uniware" A perfect tool for Warehousing, Order processing and Inventory management.

It's a good and wonderful experience since we are using the Unicommerce services and it help us a lot in managing the inventory over the time

Best Services in  WMS

One stop solution for ecommerce business

Best tool for warehouse management system

 A Comprehensive E-commerce Platform with Room for Improvement

We highly recommend Unicommerce for businesses looking for a reliable and efficient order management solution

Great Software to manage our eCommerce Store 

Great Experience

Our experience with unicommerce has been very pleasant. It has overall proved to be a comprehensive solution for our e-commerce businesses helping us to streamline our order fulfillment and inventory management processes. Plus their chat and customer care services deserve a special mention. They go out of their way to provide a solution till the issue is resolved.

Must-have for an e-commerce business!

After unicommerce implemention our productivity has been increased significantly. It helped us to increase orders fulfillment rate and maximise inventory accuracy.

Smart and intelligent solution for your online business 

Smooth operations with Unicommerce

Hello, 

We appreciate the feedback and are glad to know that our solutions help your business deliver seamless and effective services.

We are determined to better ourselves each day and bring more value to your business. 

Product review

Thanks for your review! 

We understand you opted out to not disclose your identity, but in case you want our team to work your feedback, we would request you to email us back at help@unicommerce.com sharing your direct contact details. 

This will help our team to arrange a personalized meeting for you with our Senior Management to understand & work your requirements.

Easy to manage multiple maeketlace orders & inventory with ease/

Channel inventory managemant software

Thankyou Yogesh for your valuable ratings and feedback!

Track ability of inventory 
Clarity for each and every product because of bar coding thing

One for All #urbanclap

Thanks Nitish for your kind review. We have taken a note of your feedback and have shared the same with the concerned department. Looking forward to continuing our association further!

It has been a good experience so far. Unicommerce has helped in streamlining operations significantly !

Unicommerce utility

Thanks Gargi for your kind review. We have taken note of your feedback and have shared the same with the concerned department. Looking forward to continuing our association further!

There are no pros only cons are there. Few of them are listed under cons. I would never recommend the pathetic software. it is a trash.

Th most unreliable tools

Dear Deepak,

We are sorry for the inconveniences caused to you. Our team is already in touch with you. We would ensure that your concerns will be taken care of.

It simplifies order processing , inventory management and accounting which helps in reducing the turn around time to fulfill the orders from ecommerce marketplaces. 

Unicommerce is a boon for online sellers. It simplifies order processing and inventory management. 

Hi Saurabh, 

Thanks for your valuable feedback! We have noted your suggestions and forwarded to the product development team. 

We strive to provide you the best services in the industry.

nothing only loss , during sale season so many orders get cancelled due to synching issue with this fraud company

worst api software ever

Dear Saurabh,

We are sorry for the inconvenience caused to you. Please share your contact details with us at help@unicommerce.com and let us know your concerns. We would ensure that your concerns are taken care of.

Unicommerce has been like the backbone of my eCommerce business. I had reached like a saturation point, where i just couldnt manage the inventory and make manual bills and fill forms for different eComm companies on a daily basis. My business was increasing but i couldnt manage it. At that time a Unicommerce Sales Manager  got in touch with me and explained to me their panel and it was just exactly what i needed. Since then there has been no looking back, i just have to log in to the unicommerce panel every morning and process all orders across various channels, and im done in half the time and half the hassle. Also with the constant improves that they bring to their platform, it just keeps getting easier. Im very happy and would recommend it to everyone to use. 

Very Supportive Software for eCommerce Sellers

Hi Nitesh, we are glad to see your review. Thanks.

Extremely poor customer Service. Most of the time system does not sync order and inventory. We have to manually sync orders and manage inventory on regular basis, which actually defeat the  purpose of using this software. 

Poor Customer Service

Hi Dinesh,

We are sorry for the inconvenience caused to you. If you have any query or concern, we would request you to please reach us at help@unicommerce.com. And all your concerns will be taken care of.

Uniware is a great software I have been using since last 6 months and it has resolved my major issue of Inventory Management and saving lot of time for me and its very easy handling as I am alone handling my online business.

Though it has been tough for me to handle chat support but now I am adjusted with it.

Great Software for eCommerce Sellers.

Thanks Imran for your feedback. Glad to know that you have liked our product.





Always Problem they are not Reliable, In One month 5 days they r in maintenance  at your business time between 10am to 6 Pm. They have no any call support. even they r not replying any satisfactory answer. They will tell we apologize and tell that out team is working we don't know when will this problem will solve.  

Always Problem they are not Reliable, 5 days they r in maintenance in a month at your business time 

Hi Brijesh,

We are sorry for the inconvenience. If you have any query or concern, please let us know at help@unicommerce.com. We would ensure that all your concerns are taken care of.

Pros: A categorical NONE. On the other hand, if anyone out there runs a SaaS business, this can provide a super cheap way to learn how NOT to make false promises and what NOT to do in the name of customer service.

Cons:
Functionality: (a) Inventory sync goes wrong ever so often that manual intervention is required way too often for you to even call this any kind of automation. (b) VERY VERY importantly, there's a huge time lag (claimed time lag is 5 mins but is nearly never met) in order and inventory sync. (c) Data errors are innumerable to make this reliable. E.g. while we charge 50rs flat shipping on orders below 600, this platform adds a 50rs as shipping charge and then adjusts it with a 50rs discount. This throws our tax computations haywire! (d) Connections to marketplaces, your own custom store or other platforms (we used Zepo for a while) get broken every now and then. 

Customer service: Is an oxymoron in Unicommerce's context. Phone support was better only when compared to the now pathetic (sorry... pain inducing) chat based support. Now how does one deal with customer support who want to know what your issue is when customer support itself is an issue! 

Final Verdict: If you are building a business that is even remotely serious, stay away from this one.

Completely unreliable.

Hi Varun,

We are sorry for the inconvenience caused to you. If you have any concern or facing any issue, please reach us at help@unicommerce.com and share your instance url along with your contact details to help you better.

Be careful friends these guys are not at all professional and cheat. They will not tell you few things and when you will know, your money will be lost.... we have already lost our initial 2000 rs and even after escalating to seniors in this organization, they did not do anything even no response came.... so take a known decision if you are looking for their services...

Rs 2000 is nothing, but when a management is cheat, so they will cheat even for single Rs.

DONOT waste your money

Dear Ashish,

We are sorry for the inconvenience. Please share your contact details with us at help@unicommerce.com and let us know your concerns. 

Our experience with this product hasn't been entirely bad but considering what was promised and what was delivered the experience can be considered as really bad. You have to struggle to process the orders and when you raise issues with the customer service they don't permanently fix the problem ever but only the particular order's issue you raised. In some cases they transfer the blame onto other parties like channels/delivery partners etc and ask you to go speak to those parties to resolve the problem. Customer service is actually pathetic.

Not up to the expectations

Hi Ashish,

If you have any query or concerns, please reach  us at help@unicommerce.com. We would ensure that all your concerns are taken care of.

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