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UpKeep vs Fiix Comparison
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Overview
UpKeep is an Asset Operations Management solution combining CMMS, EAM, and APM for maintenance, reliability and operations...
Fiix is the only cloud-based maintenance management platform helping teams manage assets, work orders and parts with super-charged...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
45
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
45
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
Pros
The best feature about fiix for me is the organisation of assets and their logical accessibility. Ease of use was another plus as it did not take long for me to pick up the software.
Fiix is an amazing Software, very easy to use, a lot of useful features and data import/export capability which allows you to perform different analysis. Customer service is excellent.
I love how the search feature and filters are customizable and allows to easy find anything whether by assett number or user. The design is also nice, very clean and easy on the eyes.
Cons
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
I have to admit, sometimes the error is on our end and it is going to junk mail.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
Cons
Initially difficult to set up and adding features is also time consuming. The reports are missing stages of completion, completed works with dates.
In a year where every business has to adapt and make compromise in regards to what they offer and how it is paid for , Fiix have been extremely unhelpful - and actually quite rude.
The lack of intuitiveness in locating the correct screen on which to log data.
Key features
- Total features192
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Archiving & Retention
- Asset Accounting
- Asset Categorization
- Asset Lifecycle Management
- Asset Planning
- Asset Tracking
- Audit Management
- Audit Trail
- Autofill
- Automated Scheduling
- Barcode Printing
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Benchmarking
- Billing & Invoicing
- Bills of Material
- Built-in Accounting
- CRM
- Calendar Management
- Calibration Management
- Check-in/Check-out
- Class Scheduling
- Code Enforcement
- Collaboration Tools
- Commercial Properties
- Compliance Management
- Compliance Tracking
- Components Tracking
- Configuration Management
- Contact Database
- Contract/License Management
- Cost Tracking
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Depreciation Management
- Digital Signature
- Dispatch Management
- Disposal Management
- Document Management
- Document Storage
- Document Templates
- Downtime Tracking
- Drag & Drop
- ERP
- Electronic Signature
- Employee Scheduling
- Energy Management
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Failed Inspection Tracking
- File Storage
- Fixed Asset Management
- For Airlines
- For HVAC Companies
- For Mechanical Equipment
- For Schools
- Forecasting
- Forms Creation & Design
- Forms Management
- Fuel Tracking
- Full Text Search
- GPS
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- Image Capture
- Incident Management
- Inspection Management
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Item Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Kitting
- Labor Cost Reporting
- Location Tracking
- Logbook Tracking
- MES
- Maintenance Management
- Maintenance Scheduling
- Manuals
- Manufacturing Inventory Management
- Map Creation
- Material Requirements Planning
- Mobile Access
- Mobile Alerts
- Mobile Signature Capture
- Monitoring
- Multi-Channel Management
- Multi-Location
- Offline Access
- Online Booking
- Online Time Clock
- Order Management
- Order Tracking
- Parts Management
- Payment Collection in the Field
- Performance Metrics
- Predictive Maintenance
- Preventive Maintenance
- Prioritization
- Process/Workflow Automation
- Procurement Management
- Product Identification
- Production Scheduling
- Productivity Analysis
- Project Management
- Purchase Order Management
- Purchasing & Receiving
- QR Codes
- Quality Control
- Quality Management
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real Time Synchronization
- Real-time Scheduling
- Real-time Updates
- Receiving/Putaway Management
- Recurring Appointments
- Reminders
- Remote Access/Control
- Reorder Management
- Repair Tracking
- Report Templates
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Reservations Management
- Residential Properties
- Resource Management
- Retail Inventory Management
- Returns Management
- Role-Based Permissions
- Root Cause Analysis
- Routing
- SKU/UPC Codes
- Safety Management
- Scheduled/Automated Reports
- Scheduling
- Search/Filter
- Self Service Portal
- Serial Number Tracking
- Service History
- Service Request Management
- Software License Management
- Space Management
- Status Tracking
- Subcontractor Management
- Supplier Management
- Supply Chain Management
- Tagging
- Task Management
- Task Scheduling
- Technician Management
- Template Management
- Third Party Integrations
- Tire Management
- To-Do List
- Traceability
- Trend Analysis
- User Management
- Vehicle Information
- Vendor Managed Inventory
- Vendor Management
- Version Control
- Visitor Management
- Warehouse Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Total features94
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Archiving & Retention
- Asset Accounting
- Asset Categorization
- Asset Lifecycle Management
- Asset Planning
- Asset Tracking
- Audit Management
- Audit Trail
- Autofill
- Automated Scheduling
- Barcode Printing
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Benchmarking
- Billing & Invoicing
- Bills of Material
- Built-in Accounting
- CRM
- Calendar Management
- Calibration Management
- Check-in/Check-out
- Class Scheduling
- Code Enforcement
- Collaboration Tools
- Commercial Properties
- Compliance Management
- Compliance Tracking
- Components Tracking
- Configuration Management
- Contact Database
- Contract/License Management
- Cost Tracking
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Depreciation Management
- Digital Signature
- Dispatch Management
- Disposal Management
- Document Management
- Document Storage
- Document Templates
- Downtime Tracking
- Drag & Drop
- ERP
- Electronic Signature
- Employee Scheduling
- Energy Management
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Failed Inspection Tracking
- File Storage
- Fixed Asset Management
- For Airlines
- For HVAC Companies
- For Mechanical Equipment
- For Schools
- Forecasting
- Forms Creation & Design
- Forms Management
- Fuel Tracking
- Full Text Search
- GPS
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- Image Capture
- Incident Management
- Inspection Management
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Item Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Kitting
- Labor Cost Reporting
- Location Tracking
- Logbook Tracking
- MES
- Maintenance Management
- Maintenance Scheduling
- Manuals
- Manufacturing Inventory Management
- Map Creation
- Material Requirements Planning
- Mobile Access
- Mobile Alerts
- Mobile Signature Capture
- Monitoring
- Multi-Channel Management
- Multi-Location
- Offline Access
- Online Booking
- Online Time Clock
- Order Management
- Order Tracking
- Parts Management
- Payment Collection in the Field
- Performance Metrics
- Predictive Maintenance
- Preventive Maintenance
- Prioritization
- Process/Workflow Automation
- Procurement Management
- Product Identification
- Production Scheduling
- Productivity Analysis
- Project Management
- Purchase Order Management
- Purchasing & Receiving
- QR Codes
- Quality Control
- Quality Management
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real Time Synchronization
- Real-time Scheduling
- Real-time Updates
- Receiving/Putaway Management
- Recurring Appointments
- Reminders
- Remote Access/Control
- Reorder Management
- Repair Tracking
- Report Templates
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Reservations Management
- Residential Properties
- Resource Management
- Retail Inventory Management
- Returns Management
- Role-Based Permissions
- Root Cause Analysis
- Routing
- SKU/UPC Codes
- Safety Management
- Scheduled/Automated Reports
- Scheduling
- Search/Filter
- Self Service Portal
- Serial Number Tracking
- Service History
- Service Request Management
- Software License Management
- Space Management
- Status Tracking
- Subcontractor Management
- Supplier Management
- Supply Chain Management
- Tagging
- Task Management
- Task Scheduling
- Technician Management
- Template Management
- Third Party Integrations
- Tire Management
- To-Do List
- Traceability
- Trend Analysis
- User Management
- Vehicle Information
- Vendor Managed Inventory
- Vendor Management
- Version Control
- Visitor Management
- Warehouse Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
Integrations
- Total integrations25
- Dropbox Business
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft SharePoint
- NetSuite
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations12
- Dropbox Business
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft SharePoint
- NetSuite
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
Alternatives
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AR
Verified reviewer
Automotive, 501-1,000 employees
Review source
Share this review:
We performed a several month test run with this and various competitors, unfortunately we decided to go another route.
Pros
The operations management of this software is great! From work orders and requests, to breakdowns, you can monitor your workflow very easily. This was one of the finalist for my company because of how well it was received, the user interface was great, built in email, Purchase orders, maintenance upkeep and the likes.
Cons
The user face was not so well received by the staff, creating work requests or orders was more of a hassle than other programs. The program while designed well lacked options that competitors had, still a great option for those who only need what it provides.
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