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Incident Management
Page 10

Incident Management Software for Small Business (2026) - Page 10

Last updated: March 2026

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Features

Collaboration Tools(118)

Alerts/Notifications(247)

Accident Investigation(49)

Activity Dashboard(217)

API(209)

Integrated with

Microsoft Teams(48)

Microsoft 365(29)

Slack(53)

Datadog(24)

GitHub(20)

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Free(60)

Open Source(8)

Free Trial(188)

One Time License(5)

Subscription(205)

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Mac(131)

iPad(148)

Android(155)

Linux(96)

Web-based(280)

iPhone(158)

Windows(163)

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Small Business

Non Profit(94)

Large Enterprises(256)

Public Administrations(125)

Freelancers(90)

Mid Size Business(269)

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Lightstep

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based incident management and resolution tool

Lightstep is available for Small Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, Phone Support.

Read more about Lightstep

Users also considered

Rakuten SixthSense

2.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Comprehensive Observability across your Tech Stack.

Rakuten SixthSense is available for Small Business.

Read more about Rakuten SixthSense

Users also considered

STORM

(0)

IT security management solution for organizations

STORM is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep).

Read more about STORM

Users also considered

StatusHub

(0)

IT Incident & Disruption Communication tool

StatusHub is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

Read more about StatusHub

Users also considered

IncidentXP

(0)

Software for analyzing security incidents

IncidentXP is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support.

Read more about IncidentXP

Users also considered

Google SecOps

(0)

Independent SOAR platform for security teams and engineers

Google SecOps is available for Small Business and offers the following support options: Chat, Knowledge Base.

Read more about Google SecOps

Users also considered

EffexEHS

(0)

Comprehensive EHS management system

EffexEHS is available for Small Business and offers the following support options: Email/Help Desk.

Read more about EffexEHS

Users also considered

Zenduty

(0)

End-to-end incident management for SRE, DevOps & NOC teams

Zenduty is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about Zenduty

Users also considered

Genasys

(0)

Emergency notification and cloud communication platform

Genasys is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base.

Read more about Genasys

Users also considered

respond+

(0)

Collaboration platform for government agencies across the US

respond+ is available for Small Business and offers the following support options: Chat, Phone Support, Email/Help Desk.

Read more about respond+

Users also considered

Komodor

(0)

Kubernetes-native Troubleshooting Platform

Komodor is available for Small Business and offers the following support options: Email/Help Desk, Chat.

Read more about Komodor

Users also considered

CTM360

(0)

Global Digital Risk Protection Platform

CTM360 is available for Small Business and offers the following support options: Chat, 24/7 (Live rep), Knowledge Base, Email/Help Desk.

Read more about CTM360

Users also considered

Emidence

(0)

Unified Workers' Comp Management on One Cloud, One Platform

Emidence is available for Small Business and offers the following support options: Chat.

Read more about Emidence

Users also considered

incident.io

(0)

Incident response software for high growth scale-ups.

incident.io is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat.

Read more about incident.io

Users also considered

Cisco Secure Network Analytics

(0)

Network traffic analysis software

Cisco Secure Network Analytics is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support.

Read more about Cisco Secure Network Analytics

Users also considered

Aclaimant

(0)

Proactive risk management makes better insureds.

Aclaimant is available for Small Business.

Read more about Aclaimant

Users also considered

CTM360

(0)

Global Digital Risk Protection Platform

CTM360 is available for Small Business and offers the following support options: Chat, 24/7 (Live rep), Knowledge Base, Email/Help Desk.

Read more about CTM360

Users also considered

RiskWare

(0)

Risk management solution

RiskWare is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat.

Read more about RiskWare

Users also considered

Red Alert

(0)

Web-based incident management software for IT teams

Red Alert is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base.

Read more about Red Alert

Users also considered

WhistleForm

(0)

Whistleblowing and incident management platform

WhistleForm is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep).

Read more about WhistleForm

Users also considered

Emidence

(0)

Unified Workers' Comp Management on One Cloud, One Platform

Emidence is available for Small Business and offers the following support options: Chat.

Read more about Emidence

Users also considered

Smart Integrity Platform

(0)

Whistleblowing Software-secure reporting channel

Smart Integrity Platform is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, Knowledge Base, Chat, Email/Help Desk, FAQs/Forum.

Read more about Smart Integrity Platform

Users also considered

Rootly

(0)

Rootly is a Slack-native incident management platform.

Rootly is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep).

Read more about Rootly

Users also considered

Incident & Hazard ID

(0)

Mobile app w/ photo capture for workplace incident reporting

Incident & Hazard ID is available for Small Business and offers the following support options: 24/7 (Live rep).

Read more about Incident & Hazard ID

Users also considered

Compliance Foresight

(0)

Scalable GRC Framework for Enterprise

Compliance Foresight is available for Small Business.

Read more about Compliance Foresight

Users also considered

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