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Top Rated Incident Management Software with Small business

Last updated: November 2026

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116 software options

Site24x7 logo

All-in-one performance monitoring tool for DevOps and IT

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Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure

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Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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Xurrent IMR logo
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Cloud-based incident management for DevOps teams

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Cloud-based incident management platform for SRE and DevOps teams, offering alert correlation, on-call scheduling, and runbook.

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NinjaOne logo

Cloud-based unified IT operations platform for MSPs

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Cloud-based unified IT operations platform for MSPs and IT teams, consolidating RMM, patch management, MDM, and remote access.

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FileHandler Enterprise logo

Secure. Scalable. Proven.

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FileHandler Enterprise enables TPAs, insurance carriers, public entities, and self-insured organizations to automate processes and enhance efficiency. Our software keeps you on track with automation and customization, creating a standard claims management process for your business.

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IncidentVault logo
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Incident Reporting and Claims Management For the AI Era

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IncidentVault gives multi-location businesses one way to report and manage incidents, from workplace injuries and property damage to customer complaints, vehicle events and security breaches. Reports are documented with AI assistance and routed to the right people through AI-assisted triage.

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Novara Flex logo

Cloud-based EHS risk management tool for workplace safety.

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Flex is a cloud-based EHS platform for businesses in construction, utilities, transportation, and other industries to manage safety programs effectively. It offers various features, such as incident management, inspection checklists, training management, and compliance tracking.

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Mitti (by SafetyCulture) logo

Cloud-based inspection tool for mobile inspections

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Mitti (by SafetyCulture) connects your people, operational data and workflows into one operating picture. Every inspection, issue and action becomes intelligence teams can use to improve every day.

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Incident Tracker logo

Incident management platform for generating incident reports

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Incident Tracker is an integrated solution that helps educational institutions, security firms, healthcare agencies, and other businesses track workplace incidents and generate reports. Key features include collaboration, role-based access, data import/export, and document management.

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Oh Dear logo

Whole-site health monitoring, not just the homepage

Oh Dear monitors the health of every website a team manages, including uptime, SSL, DNS, domain expiration, scheduled tasks, broken ...

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Tandem Software logo

Easily Manage Information Security and Regulatory Compliance

Tandem is a security and compliance solution designed to help organizations manage audits, business continuity planning, compliance, risk assessment, and vendors. The platform enables users to create role-based access and custom workflows using built-in programs.

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Healthcare Compliance Software logo

Your best healthcare compliance management tool.

Healthcare Incident Management is a breeze with Compliancy Group’s customizable software. Get the tool that streamlines your reporting and makes it easy to track and manage across your org.

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Better Stack logo

Cloud-based observability platform for dev teams

Better Stack lets you see inside any stack, debug any issue, and resolve any incident.

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Mint Service Desk logo

IT service desk and asset management solution

Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

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Safety Champion logo

Smart, affordable work health and safety management software

Safety Champion is Australian-made work safety or EHS management software that streamlines your activity into one smart, cloud-based solution. Safety Champion helps you stay in compliance with government regulations, view real-time data and analytics, and uphold a sustainable safety program.

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Safesite logo

Safety management system for construction businesses

Safesite is a cloud-based safety management system designed to help real estate and construction businesses record safety issues and conduct inspections at high-risk sites. Key features include auditing, performance monitoring, document management, analytics, and incident reporting.

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VLX logo

Digital Inspection, Audit and Verification Software

Visualogyx is a cloud-based mobile and web platform that streamlines incident management with digital inspections, audits, and validation workflows. With built-in or custom forms, users can manage incidents across various domains. Ideal for paperless incident management with instant reporting.

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Mezmo logo

Log Management for the Kubernetes Age

LogDNA is a Kubernetes-based log observability company. Trusted by large enterprises and hyper-growth companies that rely on LogDNA to make their logs actionable.

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Instatus logo

Status page software

Instatus is a cloud-based status page software that allows users to communicate their status using incidents and maintenances. It provides templates and supports multiple languages. Users can also use components & groups and add 3rd party ones. Statuses can be automated with monitoring services.

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ISO+ logo

Cloud and mobile-based compliance management software

ISO+ is cloud and mobile-based compliance software that streamlines ISO and other certifications. It features built-in modules for audits, risks, incidents, and document control. The software supports teams of all sizes and features real-time dashboards, API integrations, and role-based access.

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Elastic Security logo

Security at the speed of Elastic

Unify SIEM, endpoint security, and cloud security
Elastic Security modernizes security operations

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Axcient x360Recover logo

Disaster recovery as a service (DRaaS)

x360Recover is a business continuity and disaster recovery solution for MSPs. It provides support for VMware vSphere, Hyper-V, and Nutanix technologies, as well as virtual machine replication between servers in a data center.

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Proact logo

EHS management platform

Proact’s single application meets the full range of challenges facing safety professionals and their departmental needs: creating, monitoring, and enhancing a plan for proactive versus reactive safety culture.

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Vantage Software logo

Software for managing incidents, risks, and compliance

Vantage Software offers a robust platform for Incident, Risk, Compliance, and Facilities Management. It tracks and reports on incidents, safety procedures, risks, audits, quality, targets, feedback, CQC evidence, policies, contracts, staff concerns, training, compliance, fire and equipment assessments, assets, events, contractors, vehicles, and maintenance. It also secures ASB, allegations, sensitive data, safeguarding, and community safety.

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D-TEC logo

Tool to schedule & digitize field technicians interventions

D-TEC is a cloud-based software designed for businesses of all sizes that manage operators and technicians in the field, such as maintenance technicians, installers and services providers, electricians and constructions operators.

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