ServiceMax is the #1 field service management solution for hundreds of companies worldwide. Find out why our complete, mobile field service software helps deliver flawless field service.
We’re Complete: A full suite of field service management applications from world-class scheduling & workforce optimization to contract management & warranty. ServiceMax also includes inventory, parts and reverse logistics.
We’re Proven: A thriving community of innovative field service customers like; Coca-Cola, GE, Medtronic and Pitney Bowes use ServiceMax to increase revenue, first-time-fix rates and customer satisfaction - all while decreasing field service costs.
We're Field-Ready Mobile: Delivered in the cloud, ServiceMax is HTML5-based for anywhere access to all pertinent information for field techs. Use the device of your choice - tablet, smartphone or laptop - or access ServiceMax via our award-winning native iPad app.
FieldLocate is an essential app for any field service business that relies on scheduling and dispatching resources to residential customers. FieldLocate provides easy drag and drop scheduling, work order management, location-based tracking, mobile payments and everything else you need for efficient and profitable field operations.
Job Dispatch is a mobile workforce management application for employee scheduling on-the.go. Sygic Job Dispatch is an easy and simple tool to make your workforce more productive and your business more profitable. Simplify scheduling and staff communication with this powerful and easy to use job management software.
Field Service Management & Mobile Workforce Solutions
Astea’s service management and mobile workforce solutions deliver a robust set of automated capabilities intended to streamline and improve management of field service activities - via cloud or on-premise.
By automating workflow, field engineers should be able to efficiently complete and document assignments, manage vehicle assets, capture expenses and generate revenue through add-on sales during a customer contact.
Applications alert dispatchers to contractual minimum response times and expedite coordination of field force skills matching, scheduling, dispatch and repair parts logistics.
The use of real-time scheduling optimization can automate much of this process. Mobile apps deliver functionality that enables field forces to work electronically for receiving, documenting and reporting assignments, with the expected goal of eliminating manual procedures, service delays and paper reporting.