Planview AdaptiveWork vs ServiceNow

Jira

monday.com

Asana

Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Asana Starter Plan provides growing teams with project management tools to track progress and meet deadlines. The plan includes workflow automation features, custom project templates, forms for standardized work requests, and rules for routine task management. It also offers visualization tools like Gantt and timeline views, plus AI-powered features for status updates and project organization.

Clarizen brings together project management, workflow automation and in-context collaboration to accelerate progress and engagement.

Access Controls/Permissions

Accounting

Activity Dashboard

Activity Tracking

Agile Methodologies

Alerts/Notifications

Approval Process Control

Assignment Management

Billing & Invoicing

Budgeting/Forecasting

Budget Management

Business Process Automation

Calendar Management

Capacity Management

Change Management

Charting

Client Portal

Collaboration Tools

Commenting/Notes

Compliance Tracking

Configurable Workflow

Cost-to-Completion Tracking

Customizable Dashboard

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Dashboard Creation

Data Import/Export

Data Visualization

Deadline Management

Document Management

Estimating

Expense Tracking

File Sharing

Forecasting

Forms Management

Gantt/Timeline View

Graphical Workflow Editor

HR Management

Idea Management

Issue Management

Kanban Board

Milestone Tracking

Mobile Access

Monitoring

Multiple Projects

No-Code

Percent-Complete Tracking

Planning Tools

Portfolio Management

Prioritization

Progress Tracking

Project Accounting

Projections

Project Management

Project Planning

Project Planning/Scheduling

Project Templates

Project Time Tracking

Project Tracking

Project Workflow

Proposal Generation

Quotes/Estimates

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recurring Tasks

Reporting/Analytics

Reporting/Project Tracking

Reporting & Statistics

Requirements Management

Resource Allocation & Planning

Resource Management

Resource Request

Resource Scheduling

Risk Management

Role-Based Permissions

Scheduling

Search/Filter

Skills Tracking

Status Tracking

Sub-Task Management

Task Editing

Task Management

Task Planning

Task Progress Tracking

Task Scheduling

Task Tagging

Templates

Testing/QA Management

Third-Party Integrations

Time & Expense Tracking

Timer

Timesheet Management

Time Tracking

Planview AdaptiveWork

Web-based

Windows

Android

iPhone

ServiceNow

Trello

Basic

Procurement Officer

Its very useful for workplace coordination, connecting staff and  enabling real-time visibility in projects.

There's technical issues with its search functionality as well.

Water Treatment and Environmental Management Consultant

of project milestones. With Planview AdaptiveWork we can make a comprehensive follow-up of our projects and reduce the costs associated with supervision since it guarantees efficient planning, execution, and control, in addition to the fact that it has the ability to make very complete reports for stakeholders.

Senior Quantity Surveyor

with Planview AdaptiveWork, We can understand the project's actual situation and manage all our projects with high accuracy.

In project management, it is a bit laborious to familiarize yourself with capacity planning, versioning, API support, critical path, and more.

Project Manager

I like that it is easy to mark a tasks progress and completion

Business Analyst

Does not have great options to export the timesheets into other formats.

Planview AdaptiveWork is robust and effectively scalable.

It is not easy to use, as a planning and scheduling specialist needs to understand all the tools and how they work correctly.

Technical Architect

The UI could be customized and shows a weekly view of the time you've put in for various tasks.

You can track multiple projects at the same time and prioritize tasks as needed .The interface is easy to use and the Dashboard can be customized to accommodate the specific needs of your business

System Analyst

Awesome project management tool and is all you need.

It randomly disappears columns and rows and comes back on page refresh.

Controller

Large number of customizable features, including scheduling, costing, time cards, projects/tasks, etc.

Controls Designer

You can integrate it with outlook and get your contacts.

It's simple enough and doesn't have any advanced capabilities.

Can integrate with CRM and accounting software

Project Tasks

Tracking

Among reviewers who comment on Planview AdaptiveWork's scheduling, 81% feel positive. Users say it helps manage and track project tasks, dependencies, and deadlines across multiple projects. They appreciate its customization and visibility features. However, some find it complex for simple projects and report difficulties with task adjustments and notifications.

Integrations

Collaboration

Timesheets

Flexibility

Bugs and Issues

Mid-size Business

Large Enterprises

Small Business

Planview

Zendesk Suite

Zendesk offers an AI-powered service platform that unifies conversations from multiple channels. It features AI agents for resolving inquiries, ticketing for support requests, and analytics for tracking service quality. Its Resolution Learning Loop technology enhances automation by integrating AI, human agents, and knowledge resources on one platform.

Milvus

Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

Freshdesk

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to  automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

Planview AdaptiveWork vs ServiceNow Comparison (2026)

Planview AdaptiveWork

ServiceNow

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives