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Jira vs Salesforce Platform Comparison (2026)

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Jira logo

Jira

Salesforce Platform logo

Salesforce Platform

Overview

Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Salesforce App Cloud is a platform for developing enterprise & customer-facing apps to store data, connect to any system, automate processes, and create reports. App Cloud is a single, unified ecosystem of tools and services including Force, Heroku Enterprise, and Lightning.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

7.91

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

15.5K

5

4

3

2

1

8.5K

5.5K

1.1K

148

67

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

4.4

407

5

4

3

2

1

210

150

34

8

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

Pros

“The way we use Jira is primarily for campaign builds: building websites for refresh tasks, email sequences, changing paid search stuff or the occasional client journey diagram.”
ET

Edward T.

Founder and Marketing Strategist

“What I like most about Jira is that it is a very useful and structured tool for organizing team tasks, managing requests coming from different departments, and keeping track of the progress of each activity.”
CR

Carmine R.

Software developer

“For the Agile teams it is the best tool to use as it offers backlog management feature and sprint planning also I can customize the workflow which suits me and my team.”
JP

Jonathan P.

Digital Content Specialist

Pros

“Another major strength is the excellent customer support and community ecosystem. Whenever issues arise or guidance is needed, Salesforce provides responsive support along with a vast knowledge base, active community forums, and detailed documentation.”
Verified reviewer profile picture

Pepukai L.

Snr AR Assistant

“What I value the most is that when I am validating a financial case, the platform displays absolutely all the related historical data and information on a single screen, which saves a lot of time during Level 2 support analysis.”
Verified reviewer profile picture

Jean B.

Financial Operations Specialist

“Even though the interface is complex and dense with information, its searching power and data centralization successfully streamline our daily operational tasks.”
Verified reviewer profile picture

Jean B.

Financial Operations Specialist

Cons

“For new users, the platform can seem crowded with many menus, boards, filters, projects, and configuration options, so it takes some time to understand where to look and how to navigate efficiently.”
CR

Carmine R.

Software developer

“Some admin tasks feel more complicated than they should be, and the system can slow down if you’re working with big projects or lots of dashboard widgets. While the interface offers a lot, it can seem crowded at times, which can make it tougher for new or less technical team members to get started.”
Verified reviewer profile picture

Hadi B.

Product Coordinator

“The system becomes unmanageable when project managers and administrators create excessive custom workflows because users experience extreme difficulty in moving tickets to the "Done" status.”
Verified reviewer profile picture

Enguerran M.

Fullstack web developer

Cons

“Additionally, the user interface is visually overloaded because it possesses too many menus and options on the screen, creating a steep learning curve for newer agents.”
Verified reviewer profile picture

Jean B.

Financial Operations Specialist

“The system requires completing a massive amount of fields and information for each record, which can be exhausting under pressure.”
Verified reviewer profile picture

Jean B.

Financial Operations Specialist

“I didn’t like that it took a bit longer for the data integration but that could have been an error on databricks.”
AW

Amber W.

Lead IT Project Manager

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features180
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Assignment Management
  • Audit Trail
  • Authentication
  • Backlog Management
  • Bar Chart
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Build Log
  • Business Process Automation
  • CRM
  • Calendar Management
  • Campaign Management
  • Campaign Scheduling
  • Campaign Tracking
  • Capacity Management
  • Change Management
  • Charting
  • Checklists
  • Cloud Computing
  • Code Development
  • Code Editing
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Continuous Delivery
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Management
  • Data Modeling
  • Data Security
  • Data Visualization
  • Database Support
  • Debugging
  • Deployment Management
  • Document Management
  • Drag & Drop
  • Due Date Tracking
  • ERP integration
  • ETL
  • Email Alerts
  • Email Marketing
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • File Sharing
  • Filtering
  • For Developers
  • For IT Project Management
  • For No-Code Development
  • Forecasting
  • Forms Automation
  • Forms Management
  • Game Development
  • Gantt/Timeline View
  • Geolocation
  • Goal Management
  • Goal Setting/Tracking
  • Graphical User Interface
  • HR Management
  • Idea Collection
  • Idea Management
  • Ideation
  • Incident Management
  • Integrated Development Environment
  • Integrations Management
  • Inventory Management
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • Kanban Board
  • Log Collection
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Monitoring
  • Multi-Channel Marketing
  • Multiple Projects
  • No-Code
  • Online Time Clock
  • Percent-Complete Tracking
  • Performance Management
  • Personalization
  • Planning Tools
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Management
  • Process Modeling & Designing
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Review
  • Resource Allocation
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Rules-Based Workflow
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Single Page View
  • Software Development
  • Source Control
  • Spend Management
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Sub-Task Management
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Editing
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Collaboration
  • Team Management
  • Templates
  • Third-Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • To-Do List
  • Traceability
  • Traditional Methodologies
  • User Interface
  • Version Control
  • Visual Modeling
  • Web App Development
  • Web/Mobile App Development
  • Workflow Configuration
  • Workflow Management
  • Total features49
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Assignment Management
  • Audit Trail
  • Authentication
  • Backlog Management
  • Bar Chart
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Build Log
  • Business Process Automation
  • CRM
  • Calendar Management
  • Campaign Management
  • Campaign Scheduling
  • Campaign Tracking
  • Capacity Management
  • Change Management
  • Charting
  • Checklists
  • Cloud Computing
  • Code Development
  • Code Editing
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Continuous Delivery
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Management
  • Data Modeling
  • Data Security
  • Data Visualization
  • Database Support
  • Debugging
  • Deployment Management
  • Document Management
  • Drag & Drop
  • Due Date Tracking
  • ERP integration
  • ETL
  • Email Alerts
  • Email Marketing
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • File Sharing
  • Filtering
  • For Developers
  • For IT Project Management
  • For No-Code Development
  • Forecasting
  • Forms Automation
  • Forms Management
  • Game Development
  • Gantt/Timeline View
  • Geolocation
  • Goal Management
  • Goal Setting/Tracking
  • Graphical User Interface
  • HR Management
  • Idea Collection
  • Idea Management
  • Ideation
  • Incident Management
  • Integrated Development Environment
  • Integrations Management
  • Inventory Management
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • Kanban Board
  • Log Collection
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Monitoring
  • Multi-Channel Marketing
  • Multiple Projects
  • No-Code
  • Online Time Clock
  • Percent-Complete Tracking
  • Performance Management
  • Personalization
  • Planning Tools
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Management
  • Process Modeling & Designing
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Review
  • Resource Allocation
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Rules-Based Workflow
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Single Page View
  • Software Development
  • Source Control
  • Spend Management
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Sub-Task Management
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Editing
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Collaboration
  • Team Management
  • Templates
  • Third-Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • To-Do List
  • Traceability
  • Traditional Methodologies
  • User Interface
  • Version Control
  • Visual Modeling
  • Web App Development
  • Web/Mobile App Development
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations49
  • Azure DevOps Server
  • Balsamiq
  • BigPicture
  • Bitbucket
  • Checklist for Jira
  • Clockify
  • Confluence
  • ConnectWise PSA
  • Didit
  • Dovico
  • EazyBI Cloud
  • Figma
  • GitHub
  • GitLab
  • Gliffy
  • Gmail
  • Google Cloud
  • Google Drive
  • Google Sheets
  • Google Workspace
  • Harvest
  • Hubstaff
  • JIRA Service Management
  • Jenkins
  • Lucidchart
  • Marketo Sales Connect
  • Microsoft 365
  • Microsoft OneNote
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Power BI Connector for Jira
  • Microsoft Teams
  • Miro
  • OKR Board for Jira & Confluence
  • OpsGenie
  • Rovo
  • Salesforce Einstein
  • Salesforce Sales Cloud
  • ScriptRunner for Jira
  • ServiceNow
  • Shopify
  • Slack
  • Structure PPM
  • Tableau
  • Tempo Timesheets
  • TestRail
  • Trello
  • ValueOps
  • Weekdone
  • Xero
  • Xray
  • Zendesk Suite
  • Zephyr Enterprise
  • Zephyr Scale
  • draw.io
  • monday AI Work Platform
  • Total integrations10
  • Azure DevOps Server
  • Balsamiq
  • BigPicture
  • Bitbucket
  • Checklist for Jira
  • Clockify
  • Confluence
  • ConnectWise PSA
  • Didit
  • Dovico
  • EazyBI Cloud
  • Figma
  • GitHub
  • GitLab
  • Gliffy
  • Gmail
  • Google Cloud
  • Google Drive
  • Google Sheets
  • Google Workspace
  • Harvest
  • Hubstaff
  • JIRA Service Management
  • Jenkins
  • Lucidchart
  • Marketo Sales Connect
  • Microsoft 365
  • Microsoft OneNote
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Power BI Connector for Jira
  • Microsoft Teams
  • Miro
  • OKR Board for Jira & Confluence
  • OpsGenie
  • Rovo
  • Salesforce Einstein
  • Salesforce Sales Cloud
  • ScriptRunner for Jira
  • ServiceNow
  • Shopify
  • Slack
  • Structure PPM
  • Tableau
  • Tempo Timesheets
  • TestRail
  • Trello
  • ValueOps
  • Weekdone
  • Xero
  • Xray
  • Zendesk Suite
  • Zephyr Enterprise
  • Zephyr Scale
  • draw.io
  • monday AI Work Platform