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Jira vs Trello Comparison

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Overview

Category Leaders

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign...

Category Leaders

From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work styles....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

User verdicts

AvatarImg

Stephen G. chose Jira

ZC

Zach C. chose Trello

Video & Screenshots

Pricing

Starting from

7.75

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

7.6K

5K

1K

136

62

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

14.3K

7K

1.5K

183

53

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The features of Jira are very useful, help track multiple projects with ease. Helps a ton in collaborating with other team members efficiently.
Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.

Pros

So natural to utilize Very visual Price is correct Easy to add/eliminate individuals Search ability is superb.
The product has a good look and is easy to use. Regarding the integration of the processes, it is very good and agile with the other members.
Excellent software to maintain the progress as a team and achieve the targets as a team. Monitor the team's progress and a wonderful application full of tools helps us to do things right.

Cons

It has limited number of software integrations. Error notifications can be annoying sometimes.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.

Cons

The accidental "drag/move/delete" is scary for us because you can accidentally move a card when you're just trying to scroll over on the screen and that can be problematic.
Fear of insecurity is a shortcoming of the apps. Some bad people can use this app for their ill purpose.
I HATE that i can not see the archived tasks on the calender as an option. Not being able to archive a task after you complete it and still see it on the calender is a bummer.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features159
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Assignment Management
  • Audit Trail
  • Automatic Backup
  • Backlog Management
  • Bar Chart
  • Billing & Invoicing
  • Brainstorming
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Build Log
  • Business Process Automation
  • CRM
  • Calendar Management
  • Campaign Management
  • Campaign Planning
  • Capacity Management
  • Change Management
  • Channel Management
  • Charting
  • Client Management
  • Client Portal
  • Cloud Computing
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Content Management
  • Continuous Delivery
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Modeling
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Debugging
  • Deployment Management
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Electronic Forms
  • Email Management
  • Email Marketing
  • Email-to-Task Conversion
  • Employee Activity Monitoring
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • Financial Management
  • For Developers
  • For IT Project Management
  • For Small Businesses
  • Forecasting
  • Forms Automation
  • Forms Management
  • Gamification
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Graphical User Interface
  • Graphical Workflow Editor
  • Guest Access
  • Idea Management
  • Import Tasks
  • Innovation Management
  • Integrated Development Environment
  • Inventory Management
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Management
  • Live Chat
  • Log Collection
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Meeting Management
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile Development
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multiple Projects
  • No-Code
  • Notes Management
  • Online Time Clock
  • Order Management
  • Orientation Workflow Management
  • Parent Task
  • Percent-Complete Tracking
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Polls/Voting
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Real-Time Chat
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requirements Review
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Rules-Based Workflow
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Single Page View
  • Skills Tracking
  • Software Development
  • Source Control
  • Spend Management
  • Spreadsheet View
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Templates
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • To-Do List
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transcripts/Chat History
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web App Development
  • Web-based Deployment
  • Web/Mobile App Development
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • Total features154
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Assignment Management
  • Audit Trail
  • Automatic Backup
  • Backlog Management
  • Bar Chart
  • Billing & Invoicing
  • Brainstorming
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Build Log
  • Business Process Automation
  • CRM
  • Calendar Management
  • Campaign Management
  • Campaign Planning
  • Capacity Management
  • Change Management
  • Channel Management
  • Charting
  • Client Management
  • Client Portal
  • Cloud Computing
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Content Management
  • Continuous Delivery
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Modeling
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Debugging
  • Deployment Management
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Electronic Forms
  • Email Management
  • Email Marketing
  • Email-to-Task Conversion
  • Employee Activity Monitoring
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • Financial Management
  • For Developers
  • For IT Project Management
  • For Small Businesses
  • Forecasting
  • Forms Automation
  • Forms Management
  • Gamification
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Graphical User Interface
  • Graphical Workflow Editor
  • Guest Access
  • Idea Management
  • Import Tasks
  • Innovation Management
  • Integrated Development Environment
  • Inventory Management
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Management
  • Live Chat
  • Log Collection
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Meeting Management
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile Development
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multiple Projects
  • No-Code
  • Notes Management
  • Online Time Clock
  • Order Management
  • Orientation Workflow Management
  • Parent Task
  • Percent-Complete Tracking
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Polls/Voting
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Real-Time Chat
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requirements Review
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Rules-Based Workflow
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Single Page View
  • Skills Tracking
  • Software Development
  • Source Control
  • Spend Management
  • Spreadsheet View
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Templates
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • To-Do List
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transcripts/Chat History
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web App Development
  • Web-based Deployment
  • Web/Mobile App Development
  • Widgets
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations1120
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Slack
  • Trello
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations663
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Slack
  • Trello
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

SX
AvatarImg

Sheila X.

Writing and Editing, self-employed

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Jira logo

Jira

Trello Look-Alike

Reviewed 4 years ago

I don't really use Jira unless I have a client who uses it.

Pros

I just started using this software when I was working with a client who used this platform to keep its content organized. When I looked at it, I realized it is very similar to Trello. So that definitely helped to use Jira easily.

Cons

While similar to Trello, the UI seems less customizable and less "pretty" than Trello. I honestly prefer Trello over Jira.

PM
AvatarImg

Piotr M.

Internet, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Jira logo

Jira

The one tool to manage it all

Reviewed 2 years ago

I'm very pleased with Jira, use in in couple of projects, fits well in all cases

Pros

Flexibility, especially since the next-gen versions (huge improvement). From quick kanban to scrum in seconds, and you can adjust on the go as you need (awesome).

Cons

Big leap between Jira and Trello in ease of use (kanban is not so qucik and user friendly as in Trello)

AvatarImg
AvatarImg

Juan Carlos F.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Jira logo

Jira

Jira, the best agile tool ever

Reviewed 5 years ago

In my last Job I used Jira to have all the control of workteam, We had more tools like fisheye and slack, we used to use plugin to send information from Slack to Jira and we could Close task from Slack, wonderful, may the only detail is the learning curve to make the most of the tool.

Pros

Powerful, Complete, Easy to syn with another platforms like Slack, Fisheye, etc.

Cons

Harder to use compared with Trello, Lil' expensive.

AR
AvatarImg

Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Jira logo

Jira

Its good when using all the Atlassian suite

Reviewed 5 years ago
Pros

Its nice when your team are using Bitbucket and other Atlassian products

Cons

Could be more flexible like the Trello boards.

AvatarImg
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Will E.

Internet, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Jira logo

Jira

Integrations and product backlog organisation are great - UX needs work

Reviewed 4 months ago

Great for product backlogs and integrating with development pipelines

Pros

Jira is great at integrating with other tools, especially those within our development pipeline such as Gitlab. It means that our developers, testers and other team members can be shown clear information on each card (or task), by pulling in information into one view.

Cons

The UX can be a little clunky at times and administration of it isn’t always simple. It’s functional, but it’s not as easy to use as Trello. When the purchase Trello I had hoped they’d make it similar to the front end of Trello.

JW
AvatarImg

Jon W.

Computer Software, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Jira logo

Jira

Great workflow tool

Reviewed 5 years ago
Pros

If you're a fan of workflow tools Jira is a great option. I only use it as an observer but It is super clear to me in where projects are with no issue. Pricing is per user which is great to keep costs low

Cons

Trello is still free. So they have them there...

DM
AvatarImg

Daniel M.

Design, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Jira logo

Jira

Jira is a alternativa for Trello

Reviewed 5 years ago
Pros

Jira is a alternativa for Trello tha solves problems

Cons

If you wanna substituted Trello, than that it is

AR
AvatarImg

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Jira logo

Jira

Amazing project management software

Reviewed 4 years ago
Pros

Good software to manage projects in a completely new way with great efficiency

Cons

Trello can do the work well if you want something free

DG
AvatarImg

Douaa G.

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Jira logo

Jira

Excellent Task Manager

Reviewed 4 years ago
Pros

Jira eases collaboration on project by splitting tasks. It is a great help to ease communication.

Cons

The UI/UX is a little bit oldish in comparison with Trello.

AvatarImg
AvatarImg

Jillian Z.

Marketing and Advertising, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Jira logo

Jira

Jira Helps Keep us Organized

Reviewed 8 years ago

I use JIRA with my company to organize tasks and projects. We used Trello before but found JIRA has more capability and we have a better experience with sprints.

Pros

JIRA is easy to use, and there are some functions we don't even touch, so it definitely offers more than we need.

Cons

It's not free, and if you're a sartup strapped for cash, Trello may be enough.

AL
AvatarImg

Anna Lena F.

Information Technology and Services, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Jira logo

Jira

Atlassian Produkt mit einfacher, übersichtlicher Bedienung

Reviewed 3 months ago
Pros

sehr preisgünstig und skalierend wenn man mehr als die kostenlose Version braucht mit guten Anbindungsmöglichkeiten

Cons

sehr umfangreich was es ggf. Neulingen erschwert sich zurechtzufinden (im Gegensatz zu z.B. Trello/Asana)

Showing original review in German. See translation

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Jira logo

Jira

Awesome product. Better get ready for some training.

Reviewed 5 years ago
Pros

it really can do everything. it is like trello and basecamp mixed together.

Cons

it is really hard to navigate intuitively. Once you learn the processes, you can navigate fine. But you cant just open the box and start playing with it.

MP
AvatarImg

Mohammad P.

Information Services, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Jira logo

Jira

good, like trello

Reviewed 4 years ago
Pros

it is a good app and it is as powerful as Trello

Cons

It gets complicated when tasks are numerous. also user interface needs improvement

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Jira logo

Jira

Awesome tool for agile teams and startups

Reviewed 5 years ago

We've switched over from Trello and we couldn't be happier with Jira.

Pros

We love the integration between Jira and other Atlassian products, but most importantly its ever-expanding marketplace. We were able to integrate Jira with GitHub, Slack and Travis CI in no time.

Cons

Jira is quite expensive for large teams, so some of our clients are reluctant to using it. Also notifications are quite hard to manage.

IP
AvatarImg

Isuri P.

Computer Software, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Jira logo

Jira

JIRA - good software project management tool

Reviewed 4 years ago

Jira is the best tool I've tried so far. Much better than trello.

Pros

Kanban board help save time and allows me check the status of the work assigned to each individual very easily. It is really easy to introduce ticket statuses and design a flow for a type of task. In addition, it's really easy to assign and email updates also plays a great role.

Cons

It has so many features and when organisations customise JIRA to add more and more feature it gets complecated.

AvatarImg
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Arbaaz M.

Telecommunications, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Jira logo

Jira

Jira Review

Reviewed 4 years ago

Keep track of software status and track features/bugs in a collaborative manner

Pros

Easy to use like Trello Manage software status and keep track of bugs/issues assign issues to people and it shows up in their email

Cons

Paid plan whereas trello has a free plan Can be confusing to use at first if you come from Trello Have to setup permissions properly or else you get blocked from doing certain things that you would expect to be able to do

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Kevin L.

Food & Beverages, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Jira logo

Jira

Jira is too hectic for simple issue tracking and development

Reviewed 5 years ago

We were looking for a robust, integration friendly Kanban, Issue Tracker and Bug reporting. We knew Atlassian made great software, but Jira was a bit bloated and definitely felt sluggish compared to using something simple like Trello. Would not recommend for small teams. The software seems a bit more tailored to heavy users, those that need more finite control in issue tracking.

Pros

We did appreciate Jira's robustness in features and seems a bit more geared towards heavy users and developers that need more control in issue tracking. However, overall, I think Jira's complexity is a detriment to user adoption.

Cons

So, I trialed Jira and although I got to actually running off a few sprints on Jira, we ended up going back to Trello due to the sheer learning curve of JIra and the ease of use that Trello has over Jira.

AvatarImg
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David S.

Machinery, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Jira logo

Jira

Robust Sodtware for Agile Teams

Reviewed 5 years ago

This is best option for IT company for multiple type of operations: Help desk, Agile software (scrum, kanban) development, project management with waterfall methodology, time sheet and project budgeting. etc.

Pros

- We keep multiple operations (support, SW development, project management) in one place - very robust, stable, enterprise grade software - lot of plug ins that extend the functionality (service desk for SLA, tempo for time sheets, big picture for waterfall project management.

Cons

- a bit complex in some cases comparing to Asana, Trello. - high user price, cant extend for all company

EK
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Eva K.

Translation and Localization, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Jira

The classic project management tool that is just not intuitive

Reviewed 3 years ago
Pros

I'm not actually sure I like anything... I've only worked with Jira because companies I worked for or with used it. I don't like it.

Cons

Not very intuitive to use, seems like an old school tool, Asana and Trello are way better imo.

ML
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Matheus L.

Retail, 5,001-10,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jira

Utilização do JIRA em ambiente corporativo

Reviewed 7 months ago

No geral, é bastante fácil o uso.

Pros

As atualizações ficam em fila, parecido com o trello, mas com um ambiente mais robusto.

Cons

Muito quadrado em alguns pontos, parece que o design não é muito friendly.

Showing original review in Portuguese. See translation

AR
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Verified reviewer

Financial Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Jira

Better Alternative to Trello

Reviewed 5 years ago

Prior to migrating to JIRA, our company used Trello - I believe they're owned by the same company. I would argue that when you have a team of more than 10 individuals then JIRA far excels. JIRA offers a great solution to streamlining a work space for remote workers.

Pros

- The ability to divide tasks into groups named 'sprints' which can be worked on by a whole team week by week - Emails you with relevant updates if you are 'watching' a task - The ability to easily assign a task to other individuals, who are notified accordingly

Cons

- I thought learning how to navigate JIRA at the beginning was a little more difficult when compared to Trello -

HP
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Hernán P.

Retail, 501-1,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Jira

One of the best Help Desk software

Reviewed 4 years ago

We started the tests with Jira in order to better manage and organize the tickets reported by users to our help desk. With a large number of users, email was an unfeasible tool that generated more problems than solutions. Now, we can work in an orderly way and keep track of each and every ticket.

Pros

One of the best features of Jira Service Desk is mainly its clear, simple and clean user interface. Everything can be found without problems and is visible. Then of course its price, since it is possible to buy the version for very affordable prices by agent without this greatly influencing the IT budget. The truth is that we are very satisfied so far with the tool.

Cons

Perhaps integration with Trello should be a little cheaper, since with respect to Jira prices, integration is much more expensive.

NL
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Nabil L.

Education Management, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jira

Powerful Project Tracker and Manager

Reviewed 4 years ago

Jira makes the communication and task management between collaborators easy.

Pros

- User friendly interface - Many functionalities - Ease of use - Collaboration made easy

Cons

Maybe the design can still be improved, in comparison with trello which is also an Atlassian's software, Jira looks old.

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Jerad L.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Jira

Full featured but with added complexity

Reviewed 2 years ago
Pros

Jira offers a huge array of features for tracking and reporting, pipeline and roadmap planning, and has plenty of customisation capabilities.

Cons

It is quite a bit more complex than alternatives like Trello or Monday which could be burdensome for small teams.

WA
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Wilim A.

E-Learning, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Jira

Jira Review

Reviewed a year ago

Overall, Jira is an indispensable tool for any team working on complex projects.

Pros

Jira simplifies project management, planning and issue tracking. Its integration with other Atlassian tools make it the ultimate software development tool.

Cons

Jira can be complex and expensive to maintain. Other tools like Trello may be easier to manage for certain tasks.

AR
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Verified reviewer

Utilities, 10,001+ employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Trello

Trello is a worse JIRA

Reviewed 5 years ago
Pros

You can set custom backgrounds for all of our Kanban boards.

Cons

It is a dumbed down version of JIRA. You can do everything on Trello in JIRA, and JIRA has more features.

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Jordan C.

Information Technology and Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Trello

Great collaboration tool! I use it at home :)

Reviewed 5 years ago
Pros

Trello is really appreciated for its UX. Easy interface, easy-to-use, you can add many informations into a card in few clicks. I can prioritize daily tasks just with grabbing a card into a new stage or new order. Keep going!

Cons

No complex boards, can not replace JIRA for sure. Less secure than JIRA too.

AR
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Verified reviewer

Financial Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Trello

Great, even the free option

Reviewed a year ago

Very happy with both free and paid. It's Jira-lite. (love Jira too)

Pros

I like how easy it is to schedule and manage projects. Tagging people is intuitive and efficient. Reminders are super helpful. Even the free option is great, but paid just gives you more flexibility to customize some of the options.

Cons

I didn't really have an cons. At least none that I can remember. I'm so used to it now.

GD
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Gizem D.

Computer Software, 201-500 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money