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Jira vs Craft.io Comparison

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Overview

Category Leaders

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign...

Craft.io is an award-winning product management platform enterprises trust to build great digital products with confidence....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

7.75

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

14K

5

4

3

2

1

7.6K

5K

1K

136

62

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.4

32

5

4

3

2

1

16

14

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The features of Jira are very useful, help track multiple projects with ease. Helps a ton in collaborating with other team members efficiently.
Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.

Pros

It is also a beautifully designed peice of software that is clean, modern, and a joy to use.
Overall it has been great, wonderful find to have up to date information.
This tool ensures shared understanding with the entire team, arguably the most critical aspect to a successful product launch. Oh, and yes, it does push and integrate with Jira with two-way sync.

Cons

It has limited number of software integrations. Error notifications can be annoying sometimes.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.

Cons

Sometimes it's not accurate when it comes to who edited a story/item. This can cause quite the problem for paper trails.
Plenty of bugs and poor usability features. Assigning a story to somebody will move the current swimlane to the first swimlane.
Otherwise they get difficult to manage beyond a point.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features159
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bar Chart
  • Brainstorming
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Build Log
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Change Management
  • Charting
  • Cloud Computing
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Continuous Delivery
  • Create Subtasks
  • Customer Journey Mapping
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Modeling
  • Data Visualization
  • Deadline Management
  • Debugging
  • Dependency Tracking
  • Deployment Management
  • Design Management
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Due Date Tracking
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Engagement Tracking
  • Evaluation Management
  • Feedback Management
  • File Sharing
  • For Developers
  • For IT Project Management
  • Forecasting
  • Forms Automation
  • Forms Management
  • Gamification
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Graphical User Interface
  • Guest Access
  • Idea Management
  • Idea Ranking
  • Ideation
  • Integrated Development Environment
  • Inventory Management
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • KPI Monitoring
  • Kanban Board
  • Lifecycle Management
  • Log Collection
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile Development
  • Monitoring
  • Multi-Channel Marketing
  • Multi-board
  • Multiple Projects
  • Negative Feedback Management
  • Online Time Clock
  • Percent-Complete Tracking
  • Planning Tools
  • Polls/Voting
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Ratings/Reviews
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requirements Review
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Single Page View
  • Single Sign On
  • Software Development
  • Source Control
  • Spend Management
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • To-Do List
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transcripts/Chat History
  • Trend Analysis
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Visual Workflow Management
  • Visualization
  • Web App Development
  • Web/Mobile App Development
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • Total features105
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bar Chart
  • Brainstorming
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Build Log
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Change Management
  • Charting
  • Cloud Computing
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Continuous Delivery
  • Create Subtasks
  • Customer Journey Mapping
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Modeling
  • Data Visualization
  • Deadline Management
  • Debugging
  • Dependency Tracking
  • Deployment Management
  • Design Management
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Due Date Tracking
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Engagement Tracking
  • Evaluation Management
  • Feedback Management
  • File Sharing
  • For Developers
  • For IT Project Management
  • Forecasting
  • Forms Automation
  • Forms Management
  • Gamification
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Graphical User Interface
  • Guest Access
  • Idea Management
  • Idea Ranking
  • Ideation
  • Integrated Development Environment
  • Inventory Management
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • KPI Monitoring
  • Kanban Board
  • Lifecycle Management
  • Log Collection
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile Development
  • Monitoring
  • Multi-Channel Marketing
  • Multi-board
  • Multiple Projects
  • Negative Feedback Management
  • Online Time Clock
  • Percent-Complete Tracking
  • Planning Tools
  • Polls/Voting
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Ratings/Reviews
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requirements Review
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Single Page View
  • Single Sign On
  • Software Development
  • Source Control
  • Spend Management
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • To-Do List
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transcripts/Chat History
  • Trend Analysis
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Visual Workflow Management
  • Visualization
  • Web App Development
  • Web/Mobile App Development
  • Widgets
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations1143
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Slack
  • Trello
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations23
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Slack
  • Trello
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AG
AvatarImg

Alexandre G.

Automotive, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Craft.io logo

Craft.io

I love it

Reviewed 5 years ago
Pros

It's easy and beautiful, plainly a joy to use it compared to Jira

Cons

Not 100% final, but still better than the rest

NH
AvatarImg

Nico H.

Education Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Craft.io logo

Craft.io

Using it for more than a year

Reviewed 5 years ago

More visibility on who is working for what. Still much better than Jira. There could be more advances solutions like AgileFant.

Pros

We have been using the tool for our software development practices for quite a while. Supports multiple products. We are doing weekly sprints and are now on sprint 65 or so. Supports all essential features, like image uploads, attachments, planning, etc.

Cons

UI is not always very intuitive. For example, deleting a ticket might not always be very clear where to find this feature. The whole UI is very different from other similar software. There is a learning curve. I suggest you try the software before paying. There are some small quirks that you would expect the software to perform. One example is selecting multiple tickets to move them to another swimlane by drag-and-dropping. This seems to only move the first ticket, even you selected multiple.

AvatarImg
AvatarImg

George P.

Utilities, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Craft.io logo

Craft.io

Love this!

Reviewed 8 years ago

I`m using Craft for 2 products. It is great for collaboration with developers team. We have integrated JIRA and now I got the whole vision of product development.

Pros

- Incredible UI/UX - Good support

Cons

Poor number of integrations with other platforms and tools

Vendor response

Thanks, George!

AK
AvatarImg

Adnan K.

Financial Services, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Craft.io logo

Craft.io

Craft Review

Reviewed 5 years ago

I think craft is a wonderful, all in one solution for product teams. I love it and wouldn't go back to any other software for this purpose.

Pros

I really like the way craft is structured, and the different views it gives me to organise and work on my backlog items. Craft has made life so much easier and more organised for me and my team. Starting with the roadmap where it forces me to thin in terms of goals and initiatives, and moving on to the backlog where it gives me a very helpful workflow view to take stories through a proper process, and finally the list view which I use the most to work on my stories.

Cons

JIRA integration is painful and prone to introduce confusion since it needs to be manually pushed to JIRA from craft, but works live the other way round. Also while I find it quite intuitive, new users find it particularly difficult to navigate round craft unless given some training. Also the strategy section in editor could be better designed, so that goals etc are not just floating text fields but had more of a concrete hierarchy. Otherwise they get difficult to manage beyond a point.

AvatarImg
AvatarImg

Peter G.

Financial Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Craft.io logo

Craft.io

Craft.io - A product management tool definitely worth your attention!

Reviewed a year ago

It's been really good for the main...it's easy to label this as something of a jack of all (product) things but the master of none part of the saying doesn't do it justice! I like the way new features come readily and they are listening to their users. Even the handful of times of needed their support the answers have been always helpful. I'd used Aha! in the past and is way less of a cumbersome beast in comparison.

Pros

It feels like a product tool created by product people. The product is easy to use and no problems to integrate with Jira. Setting things up to how I want was simple enough and the broad range of features. Road mapping is pretty dynamic and easy to switch views subject to audience. It's great value for money in relation to others.

Cons

Whilst the road mapping part is very good, cosmetically it is weaker than others (like Productboard or Airfocus). OKR management is a bit limited currently. Setting them up and connecting them is totally fine but I'd like to see better visibility on how well (or not) they are being achieved.

DD
AvatarImg

Dan D.

Design, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Craft.io logo

Craft.io

Totally in Love with the Simplicity

Reviewed 7 years ago

Built shared understanding with a geographically fragmented team. Getting on the same page with a virtual team is not easy, this tool is greatly assisting in making that happen.

Pros

The visual user story view is a game changer. Most tools place emphasis on plan and build, but Craft excels and wrangling in the mountain of spreadsheets and docs in the discovery phase. This tool ensures shared understanding with the entire team, arguably the most critical aspect to a successful product launch. Oh, and yes, it does push and integrate with Jira with two-way sync. So there is little reason to not give this tool a go. Last thing I'll say, the tool is beautifully designed and so intuitive and easy to use. For that alone I'm a fan.

Cons

Although they're constantly working on the product, I'm eager to have a mobile companion app as part of the offering.

Vendor response

Thanks for your review!