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Jira vs Frill Comparison (2026)
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Good recommendations?
Overview
Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.
Frill is a cloud-based software designed to help businesses capture, manage, and announce product feedback via a unified portal. The platform enables organizations to gain insights into customers' experiences with products, providing real-time access to how customers are using and interacting with products.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.4
15.7K
5
4
3
2
1
8.7K
5.6K
1.1K
149
67
- Value for money
- Ease of use
- Features
- Customer support
75%
would recommend this app4.7
27
5
4
3
2
1
18
9
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
89%
would recommend this appPros
“The way we use Jira is primarily for campaign builds: building websites for refresh tasks, email sequences, changing paid search stuff or the occasional client journey diagram.”
ET
Edward T.
Founder and Marketing Strategist
“It provides the structure and accountability needed to scale Agile practices effectively across an organization. When configured well, it creates total transparency between product, engineering, and management.”
BB
Bea B.
Instructional Designer
“What I like most about Jira is that it is a very useful and structured tool for organizing team tasks, managing requests coming from different departments, and keeping track of the progress of each activity.”
CR
Carmine R.
Software developer
Pros
“We are just about to release our own saas and were looking around for an ideation/feedback/roadmap tool to make use of internally as well as to engage with our users and share release notes, we did test a few, and the features that they had were quite restrictive and the pricing high.”
KR
Krishnaswami R.
Counsultant
“Great for creating boards for feedback and up voting, so you can have your costumers help you decide what you should work on next.”
Peter B.
Owner
“All functions are well polished and make all the customization of statuses/topics very easy to manage. ”
Natapol S.
COO
Cons
“For new users, the platform can seem crowded with many menus, boards, filters, projects, and configuration options, so it takes some time to understand where to look and how to navigate efficiently.”
CR
Carmine R.
Software developer
“I also remember encountering situations between 2023 and 2025 where I did not receive expected email notifications, and because of keyword-related rules, some tickets were missed. While these issues were not frequent, they could occasionally affect workflow efficiency.”
Komal G.
Process Associate
“Although the reporting within Jira supports the general tracking of work status and development and release cycle metrics, it does not natively support many of the metrics/KPI reporting required for project oversight or executive information analysis.”
KG
Kregg G.
Agile Team Lead
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review5 days ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features180
- @mentions
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agile Methodologies
- Alerts/Notifications
- Application Management
- Approval Process Control
- Approval Workflow
- Assignment Management
- Audit Trail
- Authentication
- Backlog Management
- Bar Chart
- Budget Management
- Budgeting/Forecasting
- Bug Tracking
- Bug/Issue Capture
- Build Log
- Business Process Automation
- Calendar Management
- Campaign Management
- Campaign Scheduling
- Campaign Tracking
- Capacity Management
- Change Management
- Charting
- Checklists
- Cloud Computing
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Compatibility Testing
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Continuous Delivery
- Customizable Dashboard
- Customizable Fields
- Customizable Reports
- Customization
- Dashboard
- Data Connectors
- Data Import/Export
- Data Modeling
- Data Visualization
- Debugging
- Deployment Management
- Document Management
- Drag & Drop
- Due Date Tracking
- Email Alerts
- Email Marketing
- Email Tracking
- Employee Database
- Employee Management
- Employee Scheduling
- File Sharing
- Filtering
- For Developers
- For IT Project Management
- Forecasting
- Forms Automation
- Forms Management
- Game Development
- Gantt/Timeline View
- Goal Management
- Goal Setting/Tracking
- Graphical User Interface
- HR Management
- Idea Collection
- Idea Management
- Ideation
- Incident Management
- Integrated Development Environment
- Inventory Management
- Issue Management
- Issue Scheduling
- Issue Tracking
- Iteration Management
- Kanban Board
- Log Collection
- Marketing Automation
- Marketing Calendar
- Media Planning
- Messaging
- Milestone Tracking
- Mobile Access
- Mobile App
- Mobile Development
- Monitoring
- Multi-Channel Marketing
- Multiple Projects
- Online Time Clock
- Percent-Complete Tracking
- Personalization
- Planning Tools
- Portfolio Management
- Predictive Analytics
- Prioritization
- Private Dashboards
- Process Change Tracking
- Process Management
- Process Modeling & Designing
- Product Data Management
- Product Lifecycle Management
- Product Roadmapping
- Productivity Tools
- Progress Reports
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Public Dashboards
- Purchasing & Receiving
- Quality Assurance
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Recurring Issues
- Recurring Tasks
- Release Management
- Release Planning
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Management
- Requirements Review
- Resource Allocation
- Resource Management
- Resource Scheduling
- Risk Management
- Roadmapping
- Rules-Based Workflow
- Scheduling
- Screen Sharing
- Search/Filter
- Single Page View
- Software Development
- Source Control
- Spend Management
- Sprint Planning
- Stakeholder Defined Attributes
- Status Tracking
- Sub-Task Management
- Supports Scrum
- Surveys & Feedback
- Tagging
- Task Editing
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Team Collaboration
- Team Management
- Templates
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Timeline Management
- Timesheet Management
- To-Do List
- Traceability
- Traditional Methodologies
- Total features4
- @mentions
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agile Methodologies
- Alerts/Notifications
- Application Management
- Approval Process Control
- Approval Workflow
- Assignment Management
- Audit Trail
- Authentication
- Backlog Management
- Bar Chart
- Budget Management
- Budgeting/Forecasting
- Bug Tracking
- Bug/Issue Capture
- Build Log
- Business Process Automation
- Calendar Management
- Campaign Management
- Campaign Scheduling
- Campaign Tracking
- Capacity Management
- Change Management
- Charting
- Checklists
- Cloud Computing
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Compatibility Testing
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Continuous Delivery
- Customizable Dashboard
- Customizable Fields
- Customizable Reports
- Customization
- Dashboard
- Data Connectors
- Data Import/Export
- Data Modeling
- Data Visualization
- Debugging
- Deployment Management
- Document Management
- Drag & Drop
- Due Date Tracking
- Email Alerts
- Email Marketing
- Email Tracking
- Employee Database
- Employee Management
- Employee Scheduling
- File Sharing
- Filtering
- For Developers
- For IT Project Management
- Forecasting
- Forms Automation
- Forms Management
- Game Development
- Gantt/Timeline View
- Goal Management
- Goal Setting/Tracking
- Graphical User Interface
- HR Management
- Idea Collection
- Idea Management
- Ideation
- Incident Management
- Integrated Development Environment
- Inventory Management
- Issue Management
- Issue Scheduling
- Issue Tracking
- Iteration Management
- Kanban Board
- Log Collection
- Marketing Automation
- Marketing Calendar
- Media Planning
- Messaging
- Milestone Tracking
- Mobile Access
- Mobile App
- Mobile Development
- Monitoring
- Multi-Channel Marketing
- Multiple Projects
- Online Time Clock
- Percent-Complete Tracking
- Personalization
- Planning Tools
- Portfolio Management
- Predictive Analytics
- Prioritization
- Private Dashboards
- Process Change Tracking
- Process Management
- Process Modeling & Designing
- Product Data Management
- Product Lifecycle Management
- Product Roadmapping
- Productivity Tools
- Progress Reports
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Public Dashboards
- Purchasing & Receiving
- Quality Assurance
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Recurring Issues
- Recurring Tasks
- Release Management
- Release Planning
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Management
- Requirements Review
- Resource Allocation
- Resource Management
- Resource Scheduling
- Risk Management
- Roadmapping
- Rules-Based Workflow
- Scheduling
- Screen Sharing
- Search/Filter
- Single Page View
- Software Development
- Source Control
- Spend Management
- Sprint Planning
- Stakeholder Defined Attributes
- Status Tracking
- Sub-Task Management
- Supports Scrum
- Surveys & Feedback
- Tagging
- Task Editing
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Team Collaboration
- Team Management
- Templates
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Timeline Management
- Timesheet Management
- To-Do List
- Traceability
- Traditional Methodologies
Integrations
- Total integrations45
- Axonator
- Azure DevOps Server
- Balsamiq
- BigPicture
- Bitbucket
- Checklist for Jira
- Clockify
- Confluence
- ConnectWise PSA
- Didit
- Dovico
- Figma
- GitHub
- GitLab
- Gliffy
- Google Drive
- Google Workspace
- Harvest
- Hubstaff
- JIRA Service Management
- Jenkins
- Lucidchart
- Microsoft 365
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Power BI Connector for Jira
- Microsoft Teams
- Miro
- OKR Board for Jira & Confluence
- OpsGenie
- Rovo
- Salesforce Sales Cloud
- ScriptRunner for Jira
- Slack
- Tempo Timesheets
- TestRail
- Trello
- ValueOps
- Weekdone
- Xray
- Zendesk Suite
- Zephyr Enterprise
- Zephyr Scale
- draw.io
- monday AI Work Platform
- Total integrationsN/A
- Axonator
- Azure DevOps Server
- Balsamiq
- BigPicture
- Bitbucket
- Checklist for Jira
- Clockify
- Confluence
- ConnectWise PSA
- Didit
- Dovico
- Figma
- GitHub
- GitLab
- Gliffy
- Google Drive
- Google Workspace
- Harvest
- Hubstaff
- JIRA Service Management
- Jenkins
- Lucidchart
- Microsoft 365
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Power BI Connector for Jira
- Microsoft Teams
- Miro
- OKR Board for Jira & Confluence
- OpsGenie
- Rovo
- Salesforce Sales Cloud
- ScriptRunner for Jira
- Slack
- Tempo Timesheets
- TestRail
- Trello
- ValueOps
- Weekdone
- Xray
- Zendesk Suite
- Zephyr Enterprise
- Zephyr Scale
- draw.io
- monday AI Work Platform
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