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Jira vs Rollbar Comparison

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Good recommendations?

Jira logo

Jira

98pts

Overview

Category Leaders

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign...

Error monitoring & tracking tool that helps software developers, DevOps, QA, and Support engineers release better quality...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet
No screenshots yet

Pricing

Starting from

7.16

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

7.8K

5.1K

1K

139

64

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.5

262

5

4

3

2

1

155

90

8

6

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

The features of Jira are very useful, help track multiple projects with ease. Helps a ton in collaborating with other team members efficiently.
Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.

Pros

I like how it can map the errors with timelines and usage. The most amazing thing is its seamless integration with Slack, to which we send all of our critical alerts.
We like Rollbar because it helps us to keep track of every error on our production application, have a great user interface to work with and its affordable similar services.
Great tool to use, easy to set up and integrate with other apps. The dashboards are easy to understand and use and see all the important details easily.

Cons

It has limited number of software integrations. Error notifications can be annoying sometimes.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.

Cons

Errors do not get into correct versions of app sometimes. Also, I am still struggling with map files as JavaScript errors are really hard to decode without map js files.
Error grouping is sometimes awkward. New deployments of my team's code create new errors that are duplicates.
It’s a bad choice for AWS lambda, just painful. The client has an inscrutable api and the typescript definitions are wrong or missing.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features159
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Backlog Management
  • Bar Chart
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Build Log
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Change Management
  • Charting
  • Cloud Computing
  • Code Repository Integration
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Continuous Delivery
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Modeling
  • Data Visualization
  • Debugging
  • Deployment Management
  • Diagnostic Tools
  • Document Management
  • Drag & Drop
  • Due Date Tracking
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Event Logs
  • File Sharing
  • For Developers
  • For IT Project Management
  • Forecasting
  • Forms Automation
  • Forms Management
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Graphical User Interface
  • HIPAA Compliant
  • Idea Management
  • Integrated Development Environment
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • Kanban Board
  • Knowledge Base Management
  • Log Collection
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile Development
  • Monitoring
  • Multi-Channel Marketing
  • Multiple Projects
  • Online Time Clock
  • Percent-Complete Tracking
  • Performance Metrics
  • Planning Tools
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Review
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Root Cause Analysis
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Page View
  • Software Development
  • Source Control
  • Spend Management
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Sub-Task Management
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transcripts/Chat History
  • Trend Analysis
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web App Development
  • Web/Mobile App Development
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • Total features52
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Backlog Management
  • Bar Chart
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Build Log
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Change Management
  • Charting
  • Cloud Computing
  • Code Repository Integration
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Continuous Delivery
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Modeling
  • Data Visualization
  • Debugging
  • Deployment Management
  • Diagnostic Tools
  • Document Management
  • Drag & Drop
  • Due Date Tracking
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Event Logs
  • File Sharing
  • For Developers
  • For IT Project Management
  • Forecasting
  • Forms Automation
  • Forms Management
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Graphical User Interface
  • HIPAA Compliant
  • Idea Management
  • Integrated Development Environment
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • Kanban Board
  • Knowledge Base Management
  • Log Collection
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile Development
  • Monitoring
  • Multi-Channel Marketing
  • Multiple Projects
  • Online Time Clock
  • Percent-Complete Tracking
  • Performance Metrics
  • Planning Tools
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Review
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Root Cause Analysis
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Page View
  • Software Development
  • Source Control
  • Spend Management
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Sub-Task Management
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transcripts/Chat History
  • Trend Analysis
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web App Development
  • Web/Mobile App Development
  • Widgets
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations1158
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Slack
  • Trello
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations38
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Slack
  • Trello
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AG
AvatarImg

Anatoly G.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rollbar logo

Rollbar

Rollbar is indispensable for SaaS products

Reviewed 4 years ago

We've had a really easy time integrating Rollbar from the start, and it's only been improving since we started using it.

Pros

The best thing is the telemetry support that Rollbar introduced last year. With it we're able to see not just errors, but where they came from, who else has seen the same errors and impact on our user base. The grouping support (grouping bugs together) is starting to become robust as well, which is helpful for making sure you're not seeing 100s of the same errors in the UI.

Cons

The grouping support is not quite there yet, and needs to improve. I'd love to see bidirectional rollbar integration (jira > rollbar, rollbar > jira) and I think that's on the roadmap.

SS
AvatarImg

Shelby S.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Rollbar logo

Rollbar

Over grouping and under grouping needs improvement

Reviewed 4 years ago

Benefits are tracking errors and that rollbar integrates with many systems and is customizable but downfall is the over grouping and under grouping

Pros

Being able to integrate with jira and make tickets seamlessly

Cons

The over grouping and under grouping feature does not work. My errors almost always have the wrong title and I often have many many duplicates of the same exact error. Also I don’t like that each new release, if an error is existing, it just makes a new error for that release.

CP
AvatarImg

Cameron P.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rollbar logo

Rollbar

Cost effective way to manage errors with your software

Reviewed 4 years ago

Great tool to use, easy to set up and integrate with other apps. The dashboards are easy to understand and use and see all the important details easily.

Pros

Setup is relatively easy Easy to see all the issues Integrations with jira & slack

Cons

The RQL feature is quite difficult to use, most times it times out. I think this will be fixed with further updates.

LC
AvatarImg

Lawrence C.

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Rollbar logo

Rollbar

Great for addressing bugs and preventing additional bugs

Reviewed 4 years ago
Pros

- stack tracing of code to see what part caused an error - ability to see network logs of what caused the error - table of same errors

Cons

- similar errors are sometimes lumped together making it hard to use - jira integration causes the same ticket to be reopened if issue happens again, often times i would prefer a new ticket

AvatarImg

Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rollbar logo

Rollbar

Awesome crashlytics for SaaS! One of those MUST HAVE apps.

Reviewed 6 years ago
Pros

We have been using Rollbar for last 3 years and we are not planning on quiting! WE LOVE IT! Easy to integrate into our products. Maintaining crash-free app became a lot easier. Support on HIGHEST level. INTEGRATION with JIRA is also a great add-on.

Cons

Integration with JIRA could be more advanced. In our company we use kanban boards and it would be a great feature if we could prepare tickets from Rollbar to automatically have every necessary field filled in.

AvatarImg

Verified reviewer

Computer Software, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Rollbar logo

Rollbar

Track frontend errors

Reviewed 5 years ago
Pros

Easy to use interface with list of errors. It'll group similar errors together. I like the option to link to a case (e.g. JIRA) for each error. It was pretty easy to setup in our app too.

Cons

Sometimes it is hard to sift through all the errors and determine which ones are high priority.

JS
AvatarImg

Jay S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Rollbar logo

Rollbar

Quick and easy error reporting

Reviewed 8 years ago

It took us minutes to set-up rollbar as we use Laravel which has a very useful integration directly available. The PHP package was not as well developed as other languages, but has been improving. The developers are quite responsive to issues raised on their Github pages and there have been several releases since we started using it. The HipChat and JIRA integration has been useful too!

Pros

No pros were added to this review

Cons

No cons were added to this review

AS
AvatarImg

Ahimanikya S.

Hospital & Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rollbar logo

Rollbar

Simple and Power Realtime issue tracker

Reviewed 8 years ago

At DocEngage we have been using Rollbar for more than a year now. We track real-time exception and respond to the issues quickly, sometimes we reach out to our customers before they find time to report the issue. This yields very impactful customer gratification. It also helps us to pinpoint the issue with real use case and evidence. When we have issues with manful traces we observed there is...

Pros

Simplicity, Ability to integrate with tools and our application to track real-time issue.

Cons

None