Rollbar Pricing, Features, Reviews & Comparison of Alternatives

Rollbar Reviews

Rollbar

Full-stack bug and issue tracking for web and mobile apps

4.82/5 (62 reviews)
421     4,048

Rollbar is a full-stack bug and issue tracking and monitoring system for both web and mobile applications. The solution helps development teams, whether startups or large enterprises, to efficiently detect, diagnose and debug errors, including robust analytics and insights. The platform works with virtually all major languages and frameworks to help pinpoint what is broken and why.

Rollbar enables organizations to view exceptions from all frameworks, platforms and environments in a single location. The system collects a variety of context data and allows users to review error trends by occurrence, deployment, browser, location, OS, host, or user. With Rollbar, teams can drill down to an error's root cause with source map support and local variables in stack traces.

The system automatically groups application issues, and allows users to customize grouping rules in order to reduce noise. Email notifications and alerts notify users of any errors in real-time, including chat and issue tracker alerts, and daily summaries. Teams also get notified of regressions whenever a ‘resolved’ error returns, and tasks can be distributed by assigning errors to specific members of a team. Users can also use the mute feature to hide items from view, as well as override the ‘severity’ of errors.

Teams can monitor which users are experiencing a particular error, and keep up with support issues by reaching out to them directly. Rollbar query language (RQL) provides a rich querying interface, and with the platform's API, users can easily integrate data with other systems. Rollbar provides support for multiple languages including Javascript, Python, Ruby, PHP, Golang, Node, Flash, iOS, Android, and more.
rollbar.com

Rollbar Reviews (62)

Latest reviews

 Great Monitoring Tool

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Reviewed 4 days ago by Gercek Karakus

 

 Don't Launch your Startup with Silent Errors & Exceptions

We are two weeks into our launch m-shule.com (Hanging in there)... With a lean development team Rollbar has made troubleshooting easier by recreating the errors and showing us the exact line of code that brought about the error. This saves us alot of time enabling us to focus on building the ...

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Reviewed 6 days ago by Devs Mshule

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Rollbar Screenshots (5)

Rollbar screenshot: ReportingRollbar screenshot: DashboardRollbar screenshot: ReportingRollbar screenshot: Deploy historyRollbar screenshot: View disabled channels

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Small Business
Devices Supported
Web-based
Supported Countries
Australia, Canada, Europe, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Knowledge Base, Online Support, Phone Support

Rollbar Pricing

Starting from: $29.00/month

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

FREE: $0 / mo

BOOTSTRAP: $29 / mo

STARTUP: $99 / mo

GROWTH: $249 / mo

ENTERPRISE: Contact for a quote

Monthly & annual billing, 2 months free

Competitors Pricing

Appenate

Starting from: $9.90/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

iRise

Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Lucidchart

Starting from: $4.95/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

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Key Features of Rollbar

  • Custom log messages
  • Full-text search
  • Two-Factor Authentication
  • 2048-bit SSL security
  • JavaScript Source Maps
  • dSYM and Proguard support
  • Data storage
  • Detect, diagnose and debug
  • Context data collection
  • Review error trends
  • Application errors automatically grouped by root cause
  • Customize grouping rules
  • Notifications for email and services
  • Workflow controls
  • Mute to hide items
  • Distribute tasks by assigning errors to members
  • Create Issues
  • Change Severity
  • Keep track of code deployments
  • Deploy graphs
  • Deploy timeline
  • 360 degree view of entire deployment history
  • User experience
  • Rollbar query language (RQL)
  • Robust API

Benefits

Rollbar collects a wide variety of context data to help users pinpoint what’s not working properly and why.

Rollbar's smart error grouping and alerts notify users of issues in real time, and only about those they care about.

Users can review error trends by a variety of criteria including occurrence, browser, deployment, OS, location, user, and host.

Users can setup notifications for integrated services and send Rollbar events to Slack, HipChat, Pagerduty or Datadog.

Rollbar users get a 360 degree view of deployment history for every environment.

Alternatives to Rollbar

Gercek Karakus

Great Monitoring Tool

25/05/2017

Pros

We have been using Rollbar for over a year now and it has been really helpful for our engineering team. One of the best features is the solutions tab which provides community answers to common problems. Highly recommended.

Cons

Free plan is just not enough for bootstrapping startups. I wished there was some sort of pay as you go model.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Devs Mshule

Don't Launch your Startup with Silent Errors & Exceptions

23/05/2017

We are two weeks into our launch m-shule.com (Hanging in there)... With a lean development team Rollbar has made troubleshooting easier by recreating the errors and showing us the exact line of code that brought about the error. This saves us alot of time enabling us to focus on building the best learning platform in Kenya. Oh and the Laravel sdk is magical just three steps away from having all your errors tracked.

Pros

We are two weeks into our launch m-shule.com (Hanging in there)... With a lean development team Rollbar has made troubleshooting easier by recreating the errors and showing us the exact line of code that brought about the error. This saves us alot of time enabling us to focus on building the best learning platform in Kenya. Oh and the Laravel sdk is magical just three steps away from having all your errors tracked. Thanks you Rollbar

Cons

Some features need clear documentation to work with, Like setting up the deploys and the Rollbar security feature ie Data Privacy, plus a couple of the new features

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Chris Steele

With a little elbow grease, Rollbar is a great log aggregator!

09/05/2017

Log aggregation across multiple .NET applications.

Pros

* All of the information that is logged and available to be logged * Realtime log monitoring * Super-fast logging * The ability to log via JavaScript!! * Responsive customer support

Cons

The thing I disliked the most was the time it took to implement. After installing the Nuget package, you have to manually wire it up to Rollbar. It took a few days to implement it across 3 different hosted applications (ASP.NET MVC, Web API 2, and Azure Offline Data Sync) using SOLID and DRY principles. Once it was setup, though, it works great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex Tkachiov

Error monitoring done right

06/04/2017

We're Rollbar customers for a about two years, moved to Rollbar after trying few other log aggregation services but none of them had features we needed or didn't deliver on their promise. We're using Ruby on Rails, integration was a breeze, started receiving error messages in less than 5 minutes. The interface is easy to use, live feed works great showing errors as they come up, resolving issues and tracking deploys flows works perfectly. Also I can't recall when Rollbar had downtime or a bug, yet we see new gem releases regularly. I wish other services we use had such a robust infrastructure as Rollbar do. Also I'd like to mention their exceptional support, with very quick responses from highly qualified agents that solve your problems spot on. With Rollbar tools we manage to resolve majority of the issues as they happen, before customers contact our support teams.

Pros

Uptime, easy to use api, live feed, rql, people tracking, exceptional support

Cons

Unified dashboard between projects would be great, but can be implemented with their api

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexander Makarov

Motivating time saver

01/04/2017

Motivating time saver April 01, 2017 12:38 I'm a Rollbar user since the very beginning of the project. Before Rollbar I've switched a few ways of dealing with logs. First, I was just reading logs when needed with tail and getting a weekly batch of errors by email. That was OK for local development and tiny projects but for bigger deployments that were useless because the amount of data. Then I've found some offline log aggregation tools and these were OK but still required exporting logs, running these tools and checking results. Rollbar automates all that. You're getting a realtime picture of your errors. You can sort messages by the number of occurrences thus getting a good list to work on. Another fun part is how it charges you. The more errors you have the more you pay. Rollbar motivates you to fix things to pay less. At first, I've tried it in personal projects then in a huge commercial project that is already running for more than 7 years. Rollbar saved me hundreds of hours and I'm glad I've stumbled upon it back then.

Pros

Saves time. Usability. Features.

Cons

One in half a year there's a lag between sending an error and seeing it analyzed. Not a big issue though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Viktor Jarnheimer

Haven't used nano php_error.log since I started to use this program

29/03/2017

Starting to use a consolidating error log was a game changer for our developer (and the users of our site). In our company, we try to spend every Thursday to eliminate all the bugs from the site and categorise them as Error or Warning and give them better titels.

Pros

Reading a long log-file make any sense

Cons

As an owner of a start-up, I wish the price was a little bit better if the free version isn't enough.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Maksymilian Sleziak

Great bugtracking software

21/03/2017

I rate Rollbar 5/5. It is a great piece of online software. Really recommended to all application developers.

Pros

Reliable, quick, work as it should

Cons

none

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Rollbar

none

Source: Capterra
Helpful?   Yes   No
Read more
Davide Barison

One of the best error tracking app ever tried

10/03/2017

We are using Rollbar since 2016, and it's the greatest tool for track errors into our ruby on rails applications. It's super easy to setup and use. Great dashboard and super clean user interface. When an error happen, you have the situation under control. I saved a lot of money thanks to rollbar, super recommended!!

Pros

easy to use, setup and super clean

Cons

maybe price?

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Rollbar

i reccommend it 100% easy

Source: Capterra
Helpful?   Yes   No
Read more
Pawel Gniadkowski

The best tracking software on earth

31/01/2017

We relay on Rollbar for almost two years in obido. It's a great tool, if you want to be sure, that your application is healthy. We used in previous projects some other tools, but there is no better error tracking platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Matic Jurgli

A must-have for high-availability systems and SaaS

28/01/2017

At Nightwatch.io, we are genuinely impressed by the error tracking power that Rollbar provides us. With its numerous integrations, we pipelined the error messages directly to our chatroom so we can eradicate bugs right away. It's one of those systems that are so useful you don't even think about not using them when starting a new programming adventure.

Pros

No downtimes, efficient, excellent reports

Cons

Web interface could perhaps use a refreshment

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more