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Rollbar

4.5
(261)

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Full-stack bug and issue tracking for web and mobile apps

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(10)

Rollbar Pricing, Features, Reviews and Alternatives

Rollbar FAQs

Q. What type of pricing plans does Rollbar offer?

Rollbar has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Rollbar?

Rollbar has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Rollbar support?

Rollbar supports the following languages:
English

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Q. Does Rollbar offer an API?

Yes, Rollbar has an API available for use.

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Q. What other apps does Rollbar integrate with?

Rollbar integrates with the following applications:
GitHub, Jira, Datadog, CircleCI, Pivotal Tracker, Trello, GitLab, OpsGenie, Slack, PagerDuty, Splunk On-Call, Bitbucket, Heroku, Asana, LaunchDarkly

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Q. What level of support does Rollbar offer?

Rollbar offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)

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Rollbar product overview

What is Rollbar?

Rollbar is the leading continuous code improvement platform that proactively discovers, predicts, and remediates errors with real-time AI-assisted workflows. With Rollbar, developers continually improve their code and constantly innovate rather than spending time monitoring, investigating, and debugging.

Key benefits of using Rollbar

  • Instantly see and get notified of errors - including unhandled exceptions - as they occur in real-time. Set up alerts via Slack, PagerDuty, and more.

  • Get automatic grouping of similar errors to significantly boost signal-to-noise ratio, thanks to our proprietary error fingerprinting and analysis engine.

  • For each occurrence of an error, see data such as users impacted, severity level, location, browser, OS, and more so you can swiftly prioritize and triage an issue.

  • Get all the data and context you need to debug an error, including stack trace, local variable values, HTTP request parameter values, associated deploys, and more.

  • Use features like Telemetry to see all events leading up to an error to replicate and debug faster. Supports JavaScript source maps, iOS desymbolication, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Live Online
    Webinars
    Documentation
    Videos

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    Why am I seeing this?

    Rollbar pricing information

    Value for money

    4.3

    /5

    261

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    Subscription
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    Value for money contenders

    Rollbar features

    Functionality

    4.4

    /5

    261

    Total features

    53

    7 categories

    Most valued features by users

    API
    Access Controls/Permissions
    Reporting/Analytics
    Alerts/Notifications
    Monitoring
    Data Visualization
    Real Time Monitoring
    Workflow Management

    Functionality contenders

    Rollbar users reviews

    Overall Rating

    4.5

    /5

    261

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.48/10
    Rating distribution

    5

    4

    3

    2

    1

    154

    90

    8

    6

    3

    Pros
    I like how it can map the errors with timelines and usage. The most amazing thing is its seamless integration with Slack, to which we send all of our critical alerts.
    We like Rollbar because it helps us to keep track of every error on our production application, have a great user interface to work with and its affordable similar services.
    Great tool to use, easy to set up and integrate with other apps. The dashboards are easy to understand and use and see all the important details easily.
    Cons
    Errors do not get into correct versions of app sometimes. Also, I am still struggling with map files as JavaScript errors are really hard to decode without map js files.
    Error grouping is sometimes awkward. New deployments of my team's code create new errors that are duplicates.
    It’s a bad choice for AWS lambda, just painful. The client has an inscrutable api and the typescript definitions are wrong or missing.

    Overall rating contenders

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    Inderjeet S.

    Software Developer II

    Information Technology and Services, 5,001-10,000 employees

    Review source

    Overall Rating

    Great Tool

    Reviewed 2 years ago

    Transcript

    Inderjeet: Hey, my name is Inderjeet, and I've been working as a software dev for the last five years....

    MT
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    Mikhail T.

    CTO

    Information Technology and Services, 51-200 employees

    Review source

    Overall Rating

    Good software

    Reviewed 2 years ago

    Transcript

    Mikhall: Hello, my name is Mikhall. I'm software architect and I give Rollbar four out of five. We tried...

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    M. Serhat D.

    Verified reviewer

    Computer Software, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Using to to monitor Rails apps

    Reviewed 4 years ago
    Pros

    Free package comes with high limits, Github integration is satisfying, easy to setup and manage.

    Cons

    Honestly, nothing so far. Rollbar is the best option when compared to other alternatives, in terms of price/value rate. Most projects can use free version of the Rollbar without any hassle.

    AR
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    Anonymous Reviewer

    Verified reviewer

    Financial Services, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Great Error reporting with minimal downtime

    Reviewed 3 years ago
    Pros

    I have enjoyed how easy Rollbar is to set up with Ruby, Javascript and Ruby on Rails. Their libraries made it painless to set up and already start reporting errors. I don't know that half of the errors caught by Rollbar would have been fixed in the short turn around time as if we didn't have Rollbar. Rollbar is also user friendly and they are constantly putting up more features. My favorite feature is with a given error they include the stack-trace in my code and who wrote the code that is erroring out. This is very useful for debugging.

    Cons

    In short the downtime. Albeit very minimal, there have been some days I can remember that Rollbar was down for more than an hour and if I recall correctly a whole work day. These times it made it hard not to worry if anything is breaking or throwing errors. For this reason I have enjoyed having another performance monitoring product.

    IM
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    Ian M.

    Telecommunications, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    a pain but no good alternatives

    Reviewed 3 years ago

    Bad. If I get paged because of an error or see an anomaly that I have configured to alert me via Rollbar, I will use another tool to see what the issue might be. UI is too slow and clunky when I need to move fast.

    Pros

    I like to see my errors/warnings and have it work with PagerDuty. Serves an essential purpose, I couldn't go without. The query language is pretty powerful. It is also easy to integrate into my services.

    Cons

    The UI is absolutely the worst. Extremely slow and the toggles/selects are a huge pain. The graphs are near useless. Even the deep linking is bad with the new UI that was recently released. Can't see trends or changes over time. The query language is good but you can't save them or plot them. Kinda bare bones. It is my debugging tool of last resort because the UI is so frustrating.

    AR
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    Anonymous Reviewer

    Verified reviewer

    Information Technology and Services, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Amazing tracing of context data for execution

    Reviewed 3 years ago

    We are collecting data from 6 Django mircoservices and we can rely on Rollbar for all error logs and traceback rotation.

    Pros

    Ability to view in memory data snapshot and current variable values when exception occurred.

    Cons

    The dashboard could be faster with some default dashboards.

    AR
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    Anonymous Reviewer

    Verified reviewer

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    We rely on Rollbar for great client-side error logging

    Reviewed 5 years ago

    Rollbar let us drop in an SDK that automatically wired up to capture browser errors without a ton of work on our end, which was a huge time-saver.

    Pros

    Rollbar is great for logging client-side javascript errors (although they can also log errors from a bunch of other sources), and we use their source-map feature to have useful error reports on our minified code. Rollbar also has useful alerting for when a new issue crops up, or an issue crosses a threshold for number of times seen. When we've gone to them for support we've found it to be great.

    Cons

    Rollbar is reasonably good at de-duping the same errors and grouping them into a single item, although that's not yet flawless. They've also got a query language that we've used a little but, although in our experience it is pretty slow to return results (which could totally be on us).

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