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Rollbar

Full-stack bug and issue tracking for web and mobile apps

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Rollbar Pricing, Features, Reviews and Alternatives

Rollbar product overview

What is Rollbar?

Rollbar is the leading continuous code improvement platform that proactively discovers, predicts, and remediates errors with real-time AI-assisted workflows. With Rollbar, developers continually improve their code and constantly innovate rather than spending time monitoring, investigating, and debugging.

Key benefits of using Rollbar

  • Instantly see and get notified of errors - including unhandled exceptions - as they occur in real-time. Set up alerts via Slack, PagerDuty, and more.

  • Get automatic grouping of similar errors to significantly boost signal-to-noise ratio, thanks to our proprietary error fingerprinting and analysis engine.

  • For each occurrence of an error, see data such as users impacted, severity level, location, browser, OS, and more so you can swiftly prioritize and triage an issue.

  • Get all the data and context you need to debug an error, including stack trace, local variable values, HTTP request parameter values, associated deploys, and more.

  • Use features like Telemetry to see all events leading up to an error to replicate and debug faster. Supports JavaScript source maps, iOS desymbolication, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Live Online
    Webinars
    Documentation
    Videos

    Rollbar pricing information

    Value for money

    4.3

    /5

    257

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Rollbar features

    Functionality

    4.3

    /5

    257
    Total Features50 7 categories

    Most valued features by users

    API
    Reporting/Analytics
    Access Controls/Permissions
    Monitoring
    Alerts/Notifications
    Real Time Monitoring
    Dashboard
    Workflow Management

    Rollbar users reviews

    Overall rating

    4.5

    /5

    257

    Positive reviews

    93%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.48/10
    Rating distribution

    5

    4

    3

    2

    1

    151

    89

    8

    6

    3

    Pros
    I like how it can map the errors with timelines and usage. The most amazing thing is its seamless integration with Slack, to which we send all of our critical alerts.

    AG

    Archit G.

    We like Rollbar because it helps us to keep track of every error on our production application, have a great user interface to work with and its affordable similar services.

    JN

    Jorge N.

    Great tool to use, easy to set up and integrate with other apps. The dashboards are easy to understand and use and see all the important details easily.

    CP

    Cameron P.

    Cons
    It’s a bad choice for AWS lambda, just painful. The client has an inscrutable api and the typescript definitions are wrong or missing.

    JE

    Jacob E.

    Errors do not get into correct versions of app sometimes. Also, I am still struggling with map files as JavaScript errors are really hard to decode without map js files.

    Inderjeet S.

    Error grouping is sometimes awkward. New deployments of my team's code create new errors that are duplicates.

    EH

    Eric H.

    Overall rating contenders

    Overall Rating

    Great Tool

    Reviewed 9 months ago

    Transcript

    Inderjeet: Hey, my name is Inderjeet, and I've been working as a software dev for the last five years....

    MT

    Mikhail T.

    CTO

    Information Technology and Services, 51-200 employees

    Review source

    Overall Rating

    Good software

    Reviewed a year ago

    Transcript

    Mikhall: Hello, my name is Mikhall. I'm software architect and I give Rollbar four out of five. We tried...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Rollbar does its job and then gets out of your way (until you need it)

    Reviewed a year ago

    Super happy with Rollbar. Have used it on multiple projects, but in Recipe Cost Calculator specifically for probably at least seven years.

    Pros

    Rollbar was easy to integrate and provides multiple libraries to integrate depending on what languages you're programming in. It reports errors well, it's reliable, the API and libraries are super flexible. I'm sure I only use about 20% of the overall functionality.

    Cons

    Nothing that I *overly* dislike about Rollbar. I think that some of the UI could be improved a bit on the admin dashboard, some things are really nit-picky like I don't like the way that text or lines wrap in certain places. Any complaints I have would be bordering on trivial.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Thanks to Rollbar we are able to provide proactive customer support

    Reviewed a year ago

    Limited capabilities for filtering slack notifications. Suspect deploys produces a lot of fake positives. Automatic grouping doesn't work so well. The frontend error tracking is too noisy as it detects also errors out of our scope as the errors provoked by browser extensions, bots, non-supported browsers, etc. This makes the frontend tracking useless as we can't trust the alerts as we do for the rest of the stacks.

    Pros

    Very powerful tracing at an individual level, easy to set up, very advanced querying capabilities, smart errors grouping, telemetry feature is quite powerful, the integration with slack is very good with a native experience. Github integration is also great.

    Cons

    Limited capabilities for filtering slack notifications. Suspect deploys produces a lot of fake positives. Automatic grouping doesn't work so well. The frontend error tracking is too noisy as it detects also errors out of our scope as the errors provoked by browser extensions, bots, non-supported browsers, etc. This makes the frontend tracking useless as we can't trust the alerts as we do for the rest of the stacks.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Unusable product with no customer support

    Reviewed a year ago

    My overall experience with this product is quite negative. Last year I noticed that when my teammates mention me under a specific item (a bug) I didn't receive any emails. This is quite important because the product doesn't offer any alternatives to get notified about those issues. There are no webpage notifications. There is no way to search for bugs that you were mentioned. The only alternative is...

    Pros

    It allows me to track some bugs and act quickly.

    Cons

    Lack of customer support and the bad user interface.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    I love you guys! If I could rate you higher than 10 I would!

    Reviewed a year ago

    AMAZING!

    Pros

    So There is a lot to unpack here: As a software developer, having access to the WEB DASHBOARD is amazing We start our day and prioritize our work around what we see in this dashboard, the SLACK INTEGRATION makes this process even better, as we can see errors in real time before the end-user and proactively respond without having to call or confirm what the user does thanks to THE WONDERFUL TELEMETRY...

    Cons

    I wish I could come up with something, but you astound me. I'd complain about a bug I found in Rollbar Js, but you fixed it in 2.18!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great error tracking tool for the money paid

    Reviewed a year ago

    Real-time error tracking, as soon an error pops up on test or production environment, we get an alert on slack and act on it.

    Pros

    It is simple to customize grouping rules, you can easily propagate notifications settings to all projects so they are matching, easy to customize, easy to integrate.

    Cons

    We have to pay much more to have a simple feature like viewing all projects' errors in a single view.

    Rollbar FAQs and common questions

    Rollbar has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available


    Rollbar has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Rollbar supports the following languages:
    English


    Yes, Rollbar has an API available for use.


    Rollbar integrates with the following applications:
    GitHub, Jira, Datadog, CircleCI, Pivotal Tracker, Trello, GitLab, Opsgenie, Slack, PagerDuty, VictorOps, Bitbucket, Heroku, Asana, LaunchDarkly


    Rollbar offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)

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