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Full-stack bug and issue tracking for web and mobile apps

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Rollbar Pricing, Features, Reviews and Alternatives

Rollbar FAQs

Q. What type of pricing plans does Rollbar offer?

Rollbar has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Rollbar?

Rollbar has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Rollbar support?

Rollbar supports the following languages:
English


Q. Does Rollbar offer an API?

Yes, Rollbar has an API available for use.


Q. What other apps does Rollbar integrate with?

Rollbar integrates with the following applications:
GitHub, Jira, Datadog, CircleCI, Pivotal Tracker, Trello, GitLab, OpsGenie, Slack, PagerDuty, Splunk On-Call, Bitbucket, Heroku, Asana, LaunchDarkly


Q. What level of support does Rollbar offer?

Rollbar offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)

Rollbar product overview

What is Rollbar?

Rollbar is the leading continuous code improvement platform that proactively discovers, predicts, and remediates errors with real-time AI-assisted workflows. With Rollbar, developers continually improve their code and constantly innovate rather than spending time monitoring, investigating, and debugging.

Key benefits of using Rollbar

  • Instantly see and get notified of errors - including unhandled exceptions - as they occur in real-time. Set up alerts via Slack, PagerDuty, and more.

  • Get automatic grouping of similar errors to significantly boost signal-to-noise ratio, thanks to our proprietary error fingerprinting and analysis engine.

  • For each occurrence of an error, see data such as users impacted, severity level, location, browser, OS, and more so you can swiftly prioritize and triage an issue.

  • Get all the data and context you need to debug an error, including stack trace, local variable values, HTTP request parameter values, associated deploys, and more.

  • Use features like Telemetry to see all events leading up to an error to replicate and debug faster. Supports JavaScript source maps, iOS desymbolication, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Live Online
    Webinars
    Documentation
    Videos

    Not sure about Rollbar? Compare it with a popular alternative

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    Rollbar

    4.5
    (262)
    GitLab logo
    4.6
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    Why am I seeing this?

    Rollbar pricing information

    Value for money

    4.3

    /5

    262

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Rollbar features

    Functionality

    4.4

    /5

    262

    Total features

    52

    7 categories

    Most valued features by users

    API
    Reporting/Analytics
    Access Controls/Permissions
    Alerts/Notifications
    Monitoring
    Data Visualization
    Workflow Management
    Real-Time Monitoring

    Functionality contenders

    Rollbar users reviews

    Overall Rating

    4.5

    /5

    262

    Positive reviews

    94

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.49/10
    Rating distribution

    5

    4

    3

    2

    1

    155

    90

    8

    6

    3

    Pros
    I like how it can map the errors with timelines and usage. The most amazing thing is its seamless integration with Slack, to which we send all of our critical alerts.
    We like Rollbar because it helps us to keep track of every error on our production application, have a great user interface to work with and its affordable similar services.
    Great tool to use, easy to set up and integrate with other apps. The dashboards are easy to understand and use and see all the important details easily.
    Cons
    Errors do not get into correct versions of app sometimes. Also, I am still struggling with map files as JavaScript errors are really hard to decode without map js files.
    Error grouping is sometimes awkward. New deployments of my team's code create new errors that are duplicates.
    It’s a bad choice for AWS lambda, just painful. The client has an inscrutable api and the typescript definitions are wrong or missing.

    Overall rating contenders

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    Inderjeet S.

    Software Developer II

    Information Technology and Services, 5,001-10,000 employees

    Review source

    Overall Rating

    Great Tool

    Reviewed 3 years ago

    Transcript

    Inderjeet: Hey, my name is Inderjeet, and I've been working as a software dev for the last five years....

    MT
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    Mikhail T.

    CTO

    Information Technology and Services, 51-200 employees

    Review source

    Overall Rating

    Good software

    Reviewed 4 years ago

    Transcript

    Mikhall: Hello, my name is Mikhall. I'm software architect and I give Rollbar four out of five. We tried...

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    Amanda Josalene W.

    Retail, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Works fantastic for my business & our website!

    Reviewed 5 years ago

    Overall, Rollbar has worked great for my business and our website, and if any problems ever arise with the software, they have an excellent support team that responds quickly and accurately.

    Pros

    Rollbar was very easy to learn and to navigate, which was a massive plus. Having our own website programmed from the ground-up, it was crucial we had a software that detected and located any errors and/or bugs within our website so they could be fixed/eliminated. Rollbar provides real-time bug tracking, which saved us and our programmer LOADS of time as we located any issues quickly and prevented any possible website crashes/any unnecessary downtime.

    Cons

    I don't have any cons; Rollbar has helped us to the fullest extent.

    AR
    AvatarImg

    Verified reviewer

    Information Technology and Services, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Amazing tracing of context data for execution

    Reviewed 4 years ago

    We are collecting data from 6 Django mircoservices and we can rely on Rollbar for all error logs and traceback rotation.

    Pros

    Ability to view in memory data snapshot and current variable values when exception occurred.

    Cons

    The dashboard could be faster with some default dashboards.

    IM
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    Ian M.

    Telecommunications, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    a pain but no good alternatives

    Reviewed 4 years ago

    Bad. If I get paged because of an error or see an anomaly that I have configured to alert me via Rollbar, I will use another tool to see what the issue might be. UI is too slow and clunky when I need to move fast.

    Pros

    I like to see my errors/warnings and have it work with PagerDuty. Serves an essential purpose, I couldn't go without. The query language is pretty powerful. It is also easy to integrate into my services.

    Cons

    The UI is absolutely the worst. Extremely slow and the toggles/selects are a huge pain. The graphs are near useless. Even the deep linking is bad with the new UI that was recently released. Can't see trends or changes over time. The query language is good but you can't save them or plot them. Kinda bare bones. It is my debugging tool of last resort because the UI is so frustrating.

    AR
    AvatarImg

    Verified reviewer

    Computer Software, 1,001-5,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great to debug exceptions of your software

    Reviewed 4 years ago

    Overall, I consider my experience with Rollbar has been great. It has helped me a lot detecting bugs and issues that customers are facing.

    Pros

    What I like the most about Rollbar is how easy it is to integrate within your code. Providing you with a powerful tool that will help you debugging possible exception that might occur in production, alerting you right away when some errors are happening very often and pointing your right at the line where the error was triggered.

    Cons

    As long as I have been using it I don't have something I dislike about Rollbar. A feature that could improve it significantly could be request tracing, that way you could have all the data in one place to understand quicker what went wrong.

    AR
    AvatarImg

    Verified reviewer

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    We rely on Rollbar for great client-side error logging

    Reviewed 6 years ago

    Rollbar let us drop in an SDK that automatically wired up to capture browser errors without a ton of work on our end, which was a huge time-saver.

    Pros

    Rollbar is great for logging client-side javascript errors (although they can also log errors from a bunch of other sources), and we use their source-map feature to have useful error reports on our minified code. Rollbar also has useful alerting for when a new issue crops up, or an issue crosses a threshold for number of times seen. When we've gone to them for support we've found it to be great.

    Cons

    Rollbar is reasonably good at de-duping the same errors and grouping them into a single item, although that's not yet flawless. They've also got a query language that we've used a little but, although in our experience it is pretty slow to return results (which could totally be on us).

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