JIRA Software vs Smartsheet Comparison Chart

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Reviews

Jaclyn Hawkins

JIRA Review

2018-09-14

Pros

Their customer service team has been helpful as we wanted to integrate our SmartSheets with JIRA; we've been mostly successful.

Cons

Easy to lose sight of deadlines and get full scope of a project in motion.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
JIRA Software Reviews
JIRA Software
Project & Issue Tracking Software - See why we're #1!
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Anonymous
(Retail company, 51-200 employees)

It's what everyone uses because there aren't a lot of great alternatives

2018-11-04

Ability to assign projects cross-functionally and have transparent breakdowns by who is accomplishing what task, where the bottlenecks lie, and how work is distributed.

Pros

Can be used by other less "technical" departments also - really agnostic unlike platforms like SmartSheet or Asana.

Cons

It's like of just like a Wiki. It's all about how well-organized the team or department is... something I'd think a a bunch Google Sheets checklists organized in Google Drive might not be all that different.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
JIRA Software Reviews
JIRA Software
Project & Issue Tracking Software - See why we're #1!
Read more
Hélder Barão

Great option for big teams and complex projects

2019-04-07

We work in a mixed design/engineering team (with some elements of the team overseas) and Jira is the tool we use every day. It simply solves the project management problems we face on regular basis.

Pros

Kanban visualisation is cool and the use of 'Smartsheets' (consider it a 'smart' Gant Map, wich is also an add-on) is pretty nice as well.

Cons

The wort thing about Jira is that it needs some deep knowledge about the software. From my experience, to define complex workflows and to make Jira run smoothly, someone that has used it to its fullest capabilities and for relatively long period of time (from project management perspective) is needed.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
JIRA Software Reviews
JIRA Software
Project & Issue Tracking Software - See why we're #1!
Read more