Pimberly PIM Features

Pimberly is really easy to set up and you begin to reap the benefits of a centralised PIM almost immediately. While it is not the cheapest on the market, the functionality available is very competitive for the price point, and even ahead of some providers who charge more. Feeds and Channels are simple to set up and accommodate multiple file types. We use XML, API, Webhook and CSV, and can alter the configurations in the UI for most requirements.

We would love the ability to sort products in the Products UI

Thank you very much for your review Matt! We appreciate your feedback.

Our organisation has experienced significant improvements in data management since adopting Pimberly, and it has transformed our operations considerably. One of the standout benefits of Pimberly is how it has expedited our ability to get product information out to customers. With Pimberly, this process has become significantly faster and more reliable, enhancing our responsiveness and customer satisfaction. Pimberly...

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While the system generally performs well with individual tasks, its efficiency diminishes when processing large bulk updates. Despite a few bugs which can be expected with an in-depth system as Pimberly, one of the redeeming aspects is its support team. Whenever issues arise, the support team is known for their quick and effective response. They are diligent in addressing and resolving problems.

Once up and running, the PIM is very robust and happily plods away in the background automating many processes and populating data based upon criteria thus removing the need for manual intervention in most cases. It also has a great channel creator, allowing you to create customised outputs in many formats from APIs to CSVs.

The parent record cannot be updated based upon fields within the child record without SQL (and vice versa) however this is something PIMberly are working on currently.

Thank you very much for your review Bryn! We appreciate your feedback.

Ease of use and adaptability, convenient searching and display tools go above and beyond. If something isn't already apparent, it is findable in the extensive knowledgebase-when further explanation is required, the support team are fantastic and reliable, always providing solutions.

We'd have liked a mass-change feature for amending the taxonomy, i.e. assigning attributes to product types within the taxonomy en masse. There have been a number of new attributes created which needed to be wired up on the taxonomy for all nodes, however this a minor inconvenience in the 'schema' of things.

Hi Adam Thanks for leaving us a review - We really appreciate it! Best, The Pimberly Team

I like the functionality of the system and the usage it allows you to do, the role of applying data sets and channels to ease workflow within the business.

The challenges i usually face within pimberly relate to the updating of code within a group but coalited to different points of data.

Honestly nothing - our entire experience with PIMberly was a nightmare. From being lied to during onboarding, to "onboarding" taking over a year, when they finally tested the last feature, the PIMberly team wiped out all our category data and had no idea. They never helped fix anything or offered any support.

- There is little to no documentation- They advertise as a self-serve tool, but many things require them to implement- They are always on vacation and unresponsive- Leadership team and management are rude and unresponsive- PIMberly is full of bugs- Very prone to deleting your data

Strong workflow tools

Where do I start, After extensive research of PIM’s we choose Pimberly not because it was the best on the market at the time, but because of their vision, roadmap and that we would be supporting a British company. 4 years later, I am disappointed to say that they fell way short of that sold vision and roadmap, with development dates continually extended until they then finally removed deployment/live...

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We enjoyed the visibility and organization it provided having all of our products in one place. The tools we could utilize were nice as well.

Being in a Niche market in which our products are refurbished and don't require a complete market rollout, there were aspects of Pimberly that sounded great, but didn't make sense to utilize. Because of this as well, a lot of the heavy lifting had to be done on our end to make the workflows useable. There was also a miscommunication regarding a linear connection between Pimberly and the venues that we believed existed when we signed up and that wasn't the case (at the time).

Fantastic software that has revolutionised how we manage our product data and integrate with multiple sales channels. First class support and account management. Highly recommended.

Better management of deltas exported on a channel.

The extremely flexible tool set allows users to customise their own solution - without the need to spec dev work

There are some limitations and points where the tools don't match our needs out of the box, but no solution can ever be 100% for every customer

Implementation, integrations and support have been best in class. The speed and ease of deployment for such a complex piece of kit really blew me away. We've been able to make adjustments to the platform on the fly and the support team have been mega in helping us.

Cost, it's expensive, but it's the best. So it's not really a con just a statement of fact. You pay a high price but the feature set and support fully justify it.

Thank you very much for your review James

Pimberly's software is a clean and easy to use. It's easy to navigate through products (especially if we have parent/child variants). Customer service is top notch! Always adding new features to make the process even quicker and better.

There is no really any downsides, whenever we had an issur or a bug it was always looked at almost instantly.

- Ease of use/customisation - Range of integrations - Extremely good support with any issues/questions - New software update deployment

It is genuinely very difficult to pick out any cons with this software, it's worked perfectly for us.

Thank you very much for your review Dan! We appreciate your feedback.

Love the reporting features & auto generation of item #s.

There are some complexities but it is still new to us so we'll get there.

As an Agency deeply entrenched in the world of ecommerce, Calashock has had the privilege of working with numerous product information management (PIM) platforms over the years. However, I must say that our experience with the Pimberly PIM platform has been nothing short of extraordinary. It's a game-changer that has elevated our clients' digital commerce strategies to new heights. Their team is also amazing to work with, both for Merchants and for Agency Partners!

I really don't have much to say here, Pimberly rocks.

Pimberly is easy to use, and compared to other options that we looked into the most cost-effective for our needs. It has greatly improved efficiencies in our product enrichment process.

The new dashboard does miss a "Sort By" feature... and you do need a good technical team to help get the project working properly.