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BigCommerce

Redefining Enterprise Ecommerce

Last updated: December 2024

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BigCommerce - 2025 Pricing, Features, Reviews & Alternatives

What is BigCommerce?

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution in a user-friendly package. Build an online store from scratch or migrate from an existing platform with the easy-to-use store builder, featuring industry-leading templates designed to convert sales. Bigcommerce is loaded with features and integration's to manage an entire business, allowing for advanced customization's in a simple user interface. Try Bigcommerce today with a free 14-day trial.

Benefits of using BigCommerce

1. Faster results, superior ROI: since we are a cloud based solution, you no longer have the burden of owning infrastructure. Go to market time is on average 1/2 that of an on-premise platform like Magento, and total cost of ownership is 1/4 the cost. Money previously spent on hardware, hosting and maintenance can be reinvested in the business and tech teams can focus on higher-impact projects than fixing broken code and deploying patches and updates.

2. Flexible customizable SaaS: our open architecture enables you to seamlessly connect with critical business software - we offer one-click integrations, as well as powerful APIs & webhooks to build integration from scratch. Unlike competing platforms, we don't limit API calls. Additionally, our strategy differs here from Shopify; we believe in building an open platform, so you have the power of choice to integrate your own payment provider and Point of Sale, instead of pointing you to our home-grown solution.

3. Extraordinary shopping experience: the Bigcommerce theme framework is brand new and contains the bleeding-edge of site design capabilities. We offer beautiful easy-to-customize themes with drag and drop content blocks (Instagram feed, featured single product, blog featurette, etc) and highly-optimized one-page checkout. For customers customizing their sites, developers don't have to learn proprietary languages like Shopify's Liquid-- they can code in popular Handlebar languages. Developers will be delighted to know we offer local staging environments (preview changes across desktop and mobile displays using real-time catalog without pushing updates to your live store). Merchandisers will love that they can also personalize the storefront based on shopper behavior and purchase history.

4. Hub for all your sales channels: Bigcommerce unifies all aspects of commerce with Bigcommerce Channel Manager, an area where you can discover and connect to new sales channels. We sync product information, orders and inventory across channels so you no longer have to work in multiple interfaces to sell on multiple channels. Bigcommerce is one of the only ecommerce platforms partnered with social networks Facebook, Pinterest, and Twitter to offer access to "social buy buttons," and we are closely partnering with Amazon to build a market-differentiated native integration.

5. A complete all-in-one solution: from conversion tools, to shipping functionality, to flexible promotions & discount rules, Bigcommerce offers all the capabilities you need to run a successful business built right it, without the need to pay for dozens of apps for basic functionality.

Starting from

Per month

BigCommerce’s pros and cons based on 328 verified reviews

To identify what users like and dislike about BigCommerce, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.

To determine these pros and cons insights, we analyzed responses from 328 verified reviews

Comprehensive ecommerce tools

98% of reviewers feel positive about BigCommerce's ecommerce shopping cart. Reviewers appreciate the platform's robust and feature-rich tools that cater to businesses of all sizes. They find it easy to set up and use, with many built-in features that streamline the process of creating and managing an online store. Users highlight the platform's ability to integrate with major marketplaces like Amazon and eBay, and its support for various payment gateways and shipping options. Many also mention the platform's continuous improvements and updates, which keep it competitive in the ecommerce space.

See related user reviews

“They are constantly adding exactly the features that I think are critical to ecommerce success, such as a fully integrated shopping cart and payment gateway, shipping and marketing strategies.”

Michelle Huffaker

“BigCommerce was our first e-commerce platform, it allowed us to easily sell on Amazon & eBay through their partner Codisto.”

PierreAntoine Fimeyer

Ecommerce Manager

Enhanced online sales capabilities

95% of reviewers feel positive about BigCommerce's online sales capabilities. Users report that the platform significantly boosts their sales productivity and revenue through its comprehensive sales tools and cross-channel integrations. They appreciate the ease of managing online stores, the SEO features that improve product listings, and the ability to sell across multiple platforms like Facebook and Instagram. Reviewers also note the platform's support for both physical and digital goods, making it versatile for various business models. Many users find the transition from brick-and-mortar to online sales seamless with BigCommerce.

See related user reviews

“BigCommerce has been a great acquisition for our company as it has greatly enhanced all our sales departments at all levels, through its range of functions the sales processes have improved dramatically increasing our productivity and revenue.”

Carlos Rodolfo Vega Riveira

Director of Digital & Loyalty - ampm & Thorntons

“Ability to bring my brick and mortar business online and start gaining sales through other outlets and online.”

Madeleine Murrey

Digital Marketing Manager

High Costs and Add-Ons

36% of reviewers feel negative about BigCommerce's value for money/pricing. Some reviewers feel that the pricing can be high, especially with additional apps or customizations. They mention that costs increase significantly as businesses grow. Some users report concerns about the lack of a free version and high prices for themes and add-ons. They also express concerns about pricing transparency and overall value compared to other platforms.

See related user reviews

“At first it was great, but as they got bigger they didn't seem to value my business the same way and forced me to pay almost 3 times what I had agreed to. ”

Jason Kugler

Owner

“some of the apps are very expensive and this is a huge con because of the high overhead this creates”

Carlos Simanca

Ecommerce Manager

BigCommerce's key features

Most critical features, based on insights from BigCommerce users:

Website Management

4.2

(76)

Order Management

4.4

(69)

Data Security

4.5

(65)

Shopping Cart

4.4

(67)

Inventory Management

4.2

(54)

Mobile Access

4.2

(53)

All BigCommerce features

Features rating:

4.2

(328)

Third-Party Integrations

4.3

(12)

Tax Management

4.0

(4)

SSL Security

4.4

(16)

Reviews Management

4.5

(2)

Reporting/Analytics

4.8

(8)

Refund Management

5.0

(2)

Real Time Editing

4.5

(11)

Preview Functionality

4.8

(4)

Payment Options

4.7

(7)

Multi-Currency

4.6

(5)

Multi-Channel Marketing

4.3

(3)

Multi-Channel Management

5.0

(1)

Inventory Tracking

4.3

(3)

Inventory Control

4.5

(4)

For Small Businesses

4.8

(5)

Design Management

3.9

(14)

Channel Management

1.0

(1)

Customer Management

4.3

(12)

Credit Card Processing

4.0

(6)

API

4.9

(7)

Activity Dashboard

5.0

(2)

Data Import/Export

3.8

(4)

Data Synchronization

4.0

(9)

Abandoned Cart Saver

4.5

(2)

De-Coupled Front & Back Ends

5.0

(2)

Shipping Management

4.1

(31)

Catalog Management

4.3

(42)

eCommerce Management

4.4

(14)

Electronic Payments

4.4

(17)

Content Management

4.1

(8)

For B2B

4.6

(12)

Customer Accounts

4.3

(3)

Templates

4.0

(5)

Returns Management

4.3

(4)

CRM

4.7

(6)

Reordering

4.5

(2)

Bulk Ordering

5.0

(1)

SEO Management

4.7

(6)

Discount Management

4.0

(2)

Email Marketing

4.0

(2)

Loyalty Program

5.0

(2)

Website Publishing Options

5.0

(2)

Template Management

(0)

Inventory Optimization

(0)

Customer Touchpoints

(0)

Kitting

4.0

(1)

Shipping Labels

(0)

Search/Filter

(0)

Marketplace Integration

(0)

Mobile Commerce

(0)

Customer Segmentation

(0)

Reporting & Statistics

(0)

Multi-Language

5.0

(1)

Multi-Store

5.0

(1)

Newsletter Management

(0)

Ratings/Reviews

(0)

Promotions Management

4.0

(4)

Product Configurator

(0)

Online Store Builder

4.0

(2)

Pre-built Templates

4.3

(3)

Order Processing

5.0

(1)

BigCommerce awards

B2B eCommerce Platform

80/100

Retail Management Systems

BigCommerce alternatives

BigCommerce

4.4

(328)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.2

Value for Money

4.1

Customer Support

4.2

Adobe Commerce

4.3

(650)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.8

Features

4.4

Value for Money

4.1

Customer Support

4.0

NetSuite

4.2

(1.7K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

4.2

Value for Money

3.8

Customer Support

3.8

Kentro

4.9

(15)

visit website

Starting from

225

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.9

Value for Money

5.0

Customer Support

4.8

BigCommerce pricing

Starting from

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

User opinions about BigCommerce price and value

Value for money rating:

4.1

Of 64 reviews that provide robust commentary on BigCommerce's price and value, 64% mention it in a positive light.

Reviewers indicate that BigCommerce offers a range of tools, templates, and features at an affordable price, making it a competitive option for e-commerce businesses. Some users appreciate the free trial, which allows them to test the product before committing. They find the pricing structure appealing, especially for small and medium-sized businesses, and note that the platform includes many functionalities without additional costs. Users think the platform's cost is justified by its performance, reliability, and ease of use, even for those with limited technical knowledge.

However, some reviewers feel that the pricing can be high, especially when additional apps or customizations are needed. They mention that the cost can increase significantly once a business grows or exceeds certain sales thresholds. Some users report that the lack of a free version and the high price of themes and add-ons can be a drawback. They also express concerns about the transparency of the pricing model and the overall value compared to other platforms.

Check .

To see what individual users think of BigCommerce's cost and value, check out the review excerpts below.

“It is perhaps a little expensive when compared to other options BUT for the project I used it for it got my client exactly what he needed and the jump in revenue for him has meant that the software more than pays for itself.”

Melanie Evans

Content Specialist

“The price is really attractive and the fact that you'll receive a version of Codisto (multichannel integration tool) for free is quite pleasant when you are starting a new venture.”

PierreAntoine Fimeyer

Ecommerce Manager

“once you hit a sales threshold the price per month triples, not good for us small businesses”

Jesse Prentice-Bryant

Owner

BigCommerce integrations (696)

Integrations rated by users

We looked through 328 user reviews, to identify which products are mentioned as BigCommerce integrations, and what is the users perception.

Instagram

Integration rating: 3.8 (4)

“it is help you consolidate customers data from in store in app, and market place based on purchases,it is also important that integration gives your customers a pleasant experience by keeping your company process clear and transparent,”

“Social media is integral to a good website. BigCommerce did not easily sync up and it was difficult to navigate.”

Adnan Zahid

Manager

1/2

ShipStation

Integration rating: 5.0 (3)

“Big Commerce works seamlessly with Shipstation. I am able to save quite a bit per order by using Shipstation's discounts.”

Clint Taft

President

Mailchimp

Integration rating: 3.5 (2)

“I was trying to build a mailing list and use mail chimp. However, the site was not conducive to converting sales.”

Justin Lanning

Business Owner

Square Payments

Integration rating: 5.0 (2)

“I use square as my payment processor and need it in order to take online orders ”

Micah Jewell

Owner

Google Ads

Integration rating: 4.8 (4)

authorize.net

Integration rating: 4.8 (4)

ShippingEasy

Integration rating: 4.3 (3)

PayPal

Integration rating: 4.7 (3)

HubSpot Marketing Hub

Integration rating: 5.0 (2)

Keap

Integration rating: 3.5 (2)

Xero

Integration rating: 5.0 (2)