This is your compare tray
Apps you want to compare will be listed here. Launch a head to head comparison at any time.
Learn why GetApp is free
Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution in a user-friendly package. Build an online store from scratch or migrate from an existing platform with the easy-to-use store builder, featuring industry-leading templates designed to convert sales. Bigcommerce is loaded with features and integration's to manage an entire business, allowing for advanced customization's in a simple user interface. Try Bigcommerce today with a free 14-day trial.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.1
/5
202
Starting from
29.95
Per month
Per Feature
Value for money contenders
Functionality
4.2
/5
202
Total features
69
9 categories
Functionality contenders
Overall Rating
4.4
/5
202
Positive reviews
5
4
3
2
1
103
74
20
3
2
JP
Jannis P.
DG
David G.
AR
Anonymous Reviewer
SF
Shelby F.
Jennifer H.
MK
Mark K.
Overall rating contenders
Daniel Alejandro Q.
Owner
Automotive, 1-10 employees
Review source
Transcript
Daniel: Hi, my name is Daniel. I am the manager of a e-commerce company, and I'm giving four stars to...
Nathan K.
Verified reviewer
Sporting Goods, 11-50 employees
Used daily for 1-2 years
Review source
Share this review:
We initially transitioned from Lightspeed eCom over to Bigcommerce because their platform offered greater scalability and entry-level features than what Lightspeed offered. Because we use Lightspeed POS, however, integrating product data between the systems was a challenge and a lengthy process. It also takes some effort to maintain the connection (via a third-party service using their API).
Bigcommerce offers some of the most inclusive features in their entry-level product options, making them excellent for small businesses. Their level of customer support and transparency about service issues and new features in development are excellent and perhaps one of the main reasons why we've kept using Bigcommerce instead of switching to a platform that meets other essential features that we are still awaiting from Bigcommerce. The availability of third-party apps (including shipping and logistics integrations) has been great to work with so far.
Storefront development is currently very lackluster and it can be difficult to get a truly customized website without hiring a developer or investing in web development skills of your own. This is also true of their e-mail features. If you don't have more than a basic understanding of HTML, it will be next to impossible to customize their system e-mails without a third-party solution. Also, while their entry-level features are among the most plentiful in the industry, a few features (such as Google Reviews integrations and Abandoned Cart Recovery) are reserved only for higher-tier plans, which doesn't make sense from a financial standpoint as their costs to support these features should be minimal.
Jackie T.
Retail, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Over all I am happy with BigCommerce.
I like the store I created. I like the creative freedoms in BigCommerce. I find my way around easily. I like that I could use Quickbooks to process payments. At the time I started my online store that was not possible with Shopify.
You should be able to add locations to invoices. I don't print packing slips, just the invoices. I have to hand write the locations on the invoice for the person pulling items for the order. I wish I could sort the order of the items and have it stay that way! It takes a bit of time for the average Joe to learn their way around on BigCommerce. Once I got past the learning curve it became quite comfortable.
Chad W.
Verified reviewer
Internet, 11-50 employees
Used weekly for 1-2 years
Review source
Share this review:
It does the basics well, but there are plenty of e-commerce platforms out there that outperform BigCommerce. In my experience Shopify is better than BigCommerce is every way. I even prefer WordPress with WooCommerce to this.
BigCommerce does make it easy to list and sell products online. The product manager is pretty comprehensive, and most of the pages are made for you - including the home page. It includes several SEO features out of the box, which encourages users to make higher quality listings that will sell easier. There are many custom themes for Bigcommerce, and most of them look great. The interface has gotten a much needed facelift in the past few years.
If you're trying to do more than the basics, Bigcommerce (BC) is difficult to work with. App extensions are present, but nowhere close to the breadth and depth of functionality available to WordPress. They do have a theme editor, but it requires tricky setup and command-line actions to update. Compared to Shopify's theme editor which is all in-browser, the BC theme editor is lacking. Documentation...
Lisa G.
Retail, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Overall, it's been pretty smooth sailing. Customer service is ALWAYS there and trying to help the best they can. They never leave me in the dark. Way easier and faster site than dealing with Magento.
I have used Bigcommerce for over 8 years. Overall, I think it works better and at a more reasonable cost than other related platforms.
I have 1k parent skus with 11k child skus. It will not import my large spreadsheet. So if there is a major price change from my brands, it's impossible to import my vendor's .csv or excel sheet. We have to update each regular price and sale price one by one. Takes way too much time to permanantly discount items / sales too.
Anonymous Reviewer
Verified reviewer
Retail, self-employed
Used daily for 2+ years
Review source
Share this review:
We have been with BigCommerce for six years now and have had very minimal downtime. The rare instances we've had to contact customer support have been handled quickly. Support forums and customer facebook group monitored by BC have been a tremendous help when troubleshooting or looking for ways to customize our online store.
Out of the box, BigCommerce has more built in features than other online carts out there. Pretty straightforward setup making it fairly easy to get up and running in little time.
Not as easy to customize themes/store interface. When you edit the source code you need to make sure you document what was done as the changes don't carry over when you update the theme of your site.
Q. What type of pricing plans does BigCommerce offer?
BigCommerce has the following pricing plans:
Starting from: $29.95/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of BigCommerce?
BigCommerce has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does BigCommerce support?
BigCommerce supports the following languages:
Chinese (Simplified), Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Ukrainian
Q. Does BigCommerce support mobile devices?
BigCommerce supports the following devices:
Android, iPhone
Q. Does BigCommerce offer an API?
Yes, BigCommerce has an API available for use.
Q. What other apps does BigCommerce integrate with?
BigCommerce integrates with the following applications:
Authorize.Net, HubSpot Marketing Hub, ShippingEasy, PayPal, Zoho CRM, Worldpay, QuickBooks Online Advanced, Square Point of Sale, PayPal Commerce Platform, NetSuite, Skubana, Stripe, Brightpearl, Google Ads, Meta for Business, 2Checkout, Yotpo, Birdeye, Keap, Mailchimp, Instagram, Sustainability Engagement, Xero
Q. What level of support does BigCommerce offer?
BigCommerce offers the following support options:
Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support