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TapHero Logo

Video support & time tracking app for service professionals

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TapHero - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2025

TapHero overview

What is TapHero?

TapHero is a mobile app that enables service professionals to offer real-time video support and remote assistance to their customers. Designed for a wide range of industries, including electricians, HVAC technicians, plumbers, yacht and boat servicers, RV and auto mechanics, and audio-visual professionals, TapHero simplifies the workflow and helps service providers grow their businesses.

The core feature of TapHero is its robust video calling platform, which allows experts to leverage the power of video diagnostics to solve customer issues remotely. Service providers can offer both free and paid video consultations, enabling them to monetize their expertise while providing a convenient and efficient service experience. The platform's integrated payment system ensures secure and hassle-free transactions

Starting price


TapHero’s user interface

Ease of use rating:

TapHero reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

TapHero's key features

Most critical features, based on insights from TapHero users:

Access controls/permissions
Activity dashboard
Alerts/Notifications
Automatic time capture
Billing & invoicing
Customizable branding
Employee database
Employee management
Live chat
Mobile access

All TapHero features

Access controls/permissions
Activity dashboard
Alerts/Notifications
Automatic time capture
Billing & invoicing
Customizable branding
Employee database
Employee management
Live chat
Mobile access
Multiple billing rates
Online time tracking
Real-Time updates
Recording
Reminders
Scheduling
Surveys & feedback
Two way audio & video
User profiles
Video support

TapHero alternatives

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TapHero support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support

Training options

Live Online
Documentation

TapHero FAQs

Related categories