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LOFT Logo

Resident portal with eCommerce functionality

Table of Contents

LOFT - 2026 Pricing, Features, Reviews & Alternatives

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LOFT overview

What is LOFT?

LOFT is a web-based resident hub designed to help property managers increase online payment adoption, monetize community amenities, events and rentable items, and drive more renewals. The self-service portal offers a points-based loyalty rewards program, which allows communities to monitor and earn points, increasing prospect appeal, camaraderie, and competition through gamification.

LOFT offers paperless payments, service requests, amenity, storage, parking, and rentable items reservations, in-app lease renewals, renters insurance, and package tracking. The eCommerce platform streamlines reservations, policies, rentals, and more by enabling teams to manage and monetize amenities, control guest attendance and occupancy, and allowing residents to add amenity charges to their monthly bills.

LOFT provides company-wide messaging, community walls, special interest groups, chat, and event notifications, which facilitates communication between residents and staff members.

Starting price


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LOFT’s user interface

Ease of use rating:

LOFT reviews

Overall rating

3.5

/5

2

Positive reviews

50

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

1

0

0

1

0

LOFT's key features

Most critical features, based on insights from LOFT users:

Maintenance management
Tenant portal
Client portal
Tenant screening
Third-Party integrations
Online payments

All LOFT features

Features rating:

Transaction history
Member portal

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LOFT support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

Documentation
Webinars

LOFT FAQs

Q. Who are the typical users of LOFT?

LOFT has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does LOFT support?

LOFT supports the following languages:
English


Q. Does LOFT support mobile devices?

LOFT supports the following devices:
Android, iPad, iPhone


Q. Does LOFT offer an API?

Yes, LOFT has an API available for use.


Q. What level of support does LOFT offer?

LOFT offers the following support options:
Email/Help Desk, Phone Support

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