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Avail

4.6
(245)

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Real estate property management for landlords

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(11)

Avail Pricing, Features, Reviews and Alternatives

Avail FAQs

Q. What type of pricing plans does Avail offer?

Avail has the following pricing plans:
Starting from: $5.00/month
Pricing model: Free, Subscription

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Q. Who are the typical users of Avail?

Avail has the following typical customers:
Freelancers, Small Business

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Q. What languages does Avail support?

Avail supports the following languages:
English

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Q. Does Avail support mobile devices?

Avail supports the following devices:
Android, iPad, iPhone

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Q. Does Avail offer an API?

No, Avail does not have an API available.

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Q. What level of support does Avail offer?

Avail offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base

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Avail product overview

Price starts from

5

Per month

Per Feature

What is Avail?

Avail is a rental property management system for landlords which offers tools for finding tenants, advertising property vacancies, pre-screening applicants, carrying out credit history checks, processing payments, signing lease contracts, and more. The cloud-based platform is designed for landlords with less than 10 units, but users are able to add additional properties for an additional fee. Avail helps landlords to advertise their vacant units, request rental applications and credit reports, sign leases, and collect rent, all online from one platform.

Key benefits of using Avail

• Advertise property vacancies on websites such as Zillow, Trulia, and Hotpads in order to generate leads.

• Learn more about potential tenants with the ability to request renter profiles, credit checks, criminal background checks, eviction reports, and more.

• Generate custom documents for leases and contracts and utilize Avail’s pre-built, state-specific lease templates.

• Manage rent and security deposit payments within the Avail platform which facilitates electronic payments.

• Allow tenants to report maintenance issues with images and comments, and schedule repairs within the Avail platform.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Webinars
Live Online
Documentation

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Avail pricing information

Value for money

4.6

/5

245

Starting from

5

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Avail features

Functionality

4.5

/5

245

Total features

34

3 categories

Most valued features by users

Contact Management
Document Management
Third Party Integrations
Lead Management
Maintenance Management
Customer Database
Background Screening
Client Portal

Avail users reviews

Overall Rating

4.6

/5

245

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.13/10
Rating distribution

5

4

3

2

1

177

51

10

2

5

Pros
Avail is a great option for listing, leasing and rent collection, which is a HUGE help. It's not perfect but for the price I think it's the best option right now.
The features it has work well and they have a more solid foundation in there product than any of the other offerings I explored. Avail has a great product in what feels like a budding market.
Customer service has been friendly and effective. I continue to use the software and hope to expand my rental portfolio using this software.
Cons
I worry that when I respond to a rental inquiry using the web platform my response is landing in junk or spam mail, but no way to confirm that I'm aware of.
And navigating what payments have come thru. I hate having to wait to get paid in a few days.
No app yet and communication Via email to applicants was a bit confusing.
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Michael G.

Senior Content Manager

Insurance, 51-200 employees

Review source

Overall Rating

Great Product

Reviewed 2 years ago

Transcript

Mike: Hi, I'm Mike. I'm an assistant director of communications. I would give Avail five out of five...

JB
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Javonni B.

Developer

Real Estate, 1-10 employees

Review source

Overall Rating

Review

Reviewed 2 years ago

Transcript

Javonni B: My name is Javonni. I am president of a real estate investment company. We used Avail for...

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Julia Z.

Writing and Editing, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software for small scale landlords

Reviewed 3 years ago

Overall, I love Avail and don't see any reason to use another software.

Pros

I use this software to keep track of just two properties, and I like it because it's very affordable for small landlords like me and still provides all of the features I want from a professional property management software.

Cons

I wish the billing system could be more flexible. For instance, there doesn't seem to be an easy (from-the-dashboard) way to mark an invoice as paid from my end if a tenant gave me a check instead of using the system.

Vendor response

Hi Julia! Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, thank you for leaving such a thorough review of Avail! We are making a lot of changes to the platform (all exciting updates that members have asked for), and a review like yours really helps our team to move the product in the right direction. I've...

TN
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Tamara N.

Real Estate, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing site for landlords

Reviewed 9 months ago

Love it.it is free and gives my listing more exposure

Pros

Free to use.auto populates 12 other sites, so get more leads as landlord. One stop shop does credit and eviction report.

Cons

Hiding the apt number, so people don't knock on an occupied property

Vendor response

Hi Tamara, thank you so much for putting time into this honest review. We genuinely appreciate your feedback and are happy that Avail has been able to help with making your rental property management process easier. We've also gotten this point of feedback before about being able to hide the apartment number, though listing syndication to partner sites makes it so that the exact address has to be provided. That said, it is a fair point to make and I will be sure to provide this point of feedback to the team to keep it in mind for future considerations. Thank you so much and please let me know if there's anything else we can assist with. Kind regards, Robert B. - Community Manager @ Avail.co

AR
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Verified reviewer

Internet, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Too many basic tech 101 errors not caught and explained to users. just generic error messages.

Reviewed 2 years ago

See Cons. Stress imposed and the need to share extremely sensitive documents by email to get around the system and multiple phone calls for each application and to each party is an extremely poor experience, Lost opportunities, and put our personal information at risk, all with zero outcome and benefit.

Pros

ez to launch. that is it. wish I could say more the review requires more letters so am just typing more.

Cons

1) poor attention to catching user errors and explaining the problem to fix so user can proceed. 2) lack of awareness of use cases that real life users experience. Seems you cant live at same address 2x in past, cant own an address other than your current address. cant have prior rent be 0 (at least give a warning for that, (ie if you owned it).. and anyone without a credit rating will get stuck with...

BM
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Bobby M.

Real Estate, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Avail review from Landlord

Reviewed 9 months ago

From the beginning, Avail has been a true partner with me.

Pros

The ability to receive rental payments and the ability to go through the process from application to finalized lease makes my job so much easier.

Cons

Some of the graphics and icons can be confusing.

Vendor response

Hi Bobby, thank you so much for the honest review of Avail. We love to hear that you're enjoying using our payments features for your rent collection needs, as well as our lease creation tool. I also want to be sure to acknowledge the areas where the experience could potentially be improved. We should always aim to make this a better experience from our customers. Our design and product teams have...

AO
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Allyson O.

Real Estate, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My landlord experience using Avail

Reviewed 10 months ago

I had a small problem when I accepted an application from a tenant. Somehow they made a duplicate application. But avail customer service jumped right in and helped the tenant and myself to resolve it quickly. I've asked for technical help a couple of times and they always get back to me shortly.

Pros

I can easily see maintenance request previous leases and a payment history then I'm able to print off for taxes. The software is just easy to navigate.

Cons

Nothing. Everything has gone well. I can't say I've had any issues that would be negative in over a year.

Vendor response

Hi Allyson, thanks for the kind review of Avail. We love to hear that you've had a smooth experience. We've put a lot of thought and time into developing resources for landlords and renters nationwide, and are super thrilled to hear that not only have our maintenance tool and lease templates been helpful, but also that you're finding value in our payments tool and accounting features. (We really want to make things easier for when tax season comes around!) Please let us know if there's anything else that we can help out with. Always happy to be a resource for you! Kind regards, Robert B. - Community Manager @ Avail.co

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