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MRI Software vs Yardi Voyager Comparison

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Overview

Category Leaders

MRI Software offers real estate owners and companies, property investors and operators a flexible cloud-based platform that...

Category Leaders

Yardi Voyager is a cloud-based real estate management system that allows businesses to manage and track properties and assets....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

75

5

4

3

2

1

34

33

7

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.2

207

5

4

3

2

1

98

71

26

8

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

I like the software because it is easy to use and implement. But the greatest benefit in my mind is the customer support and customization that is available.
MRI has a great vendor partnership that allows the vendor to seamlessly integrate their software with MRI's databases. You get the best of both worlds.
I've had CallMax/MRI on my multi site properties for years, I love the option of texting and emailing blasts to residents and pricing is very reasonable. I like the automated answering service too.

Pros

I like to ability to define unused fields and create custom attribute queries. The support team does a great job of helping with issues.
Overall Yardi Voyager is a great product, super robust with tons of features. It's an all-in-one total accounting software.
Over all i think that yardi is great. I love that it is so customizable.

Cons

I have requested a Subject Access Report which they have totally ignored and are the most rude, arrogant and unhelpful company I have ever had the misfortune to deal with.
I doubt MRI will reduce annual cost to make up for the loss of a program that we are receiving and paying for with the current software. Billing detail could be clearer.
The call back feature that blocks the personal number is only available in the emergency maintenance mailbox. All other mailboxes it shows the phone number.

Cons

This is inconvenient if you have an unreliable internet connection. Also, the Yardi server is often down and it is hard to get ahold of customer service.
In general, it's been a real struggle. It's just been really hard making Yardi work for my company.
Companies without this necessary IT role/department will struggle.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features105
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Ad hoc Reporting
  • Alerts/Notifications
  • Amortization Schedule
  • Application Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Benchmarking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Capitalization Reporting
  • Cash Flow Analysis
  • Checklists
  • Client Portal
  • Commercial Leases
  • Commercial Properties
  • Commercial Property Management
  • Compliance Management
  • Configurable Workflow
  • Contact Management
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Credit Card Processing
  • Credit Check
  • Critical Date Alerts
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Deal Management
  • Document Management
  • Drag & Drop
  • Electronic Payments
  • Equipment Maintenance
  • Equipment Management
  • Facility Asset Management
  • Facility Scheduling
  • Fee Collection
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Floor Plans & Maps
  • For Commercial Real Estate
  • For Equipment Leases
  • For Investors & Traders
  • For Offices
  • For Property Managers
  • For Real Estate
  • For Retail
  • For Schools
  • Forecasting
  • Fund Management
  • General Ledger
  • Historical Reporting
  • Incident Management
  • Insurance Management
  • Inventory Control
  • Inventory Management
  • Investments Tracking
  • Late Fee Calculation
  • Lease Management
  • Lease Origination
  • Maintenance Management
  • Maintenance Scheduling
  • Materials Management
  • Mobile Access
  • Modeling & Simulation
  • Multi-Location
  • Occupancy Management
  • Online Payments
  • Owner Portal
  • Parts Management
  • Payment Processing
  • Payment Tracking
  • Performance Metrics
  • Planogramming
  • Portfolio Management
  • Portfolio Rebalancing
  • Preventive Maintenance
  • Property Database
  • Property Management
  • Purchase Order Management
  • Real Estate
  • Real Time Data
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Risk Management
  • Self Service Portal
  • Service Request Management
  • Space Management
  • Space Reservation
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Usage Tracking/Analytics
  • Vacancy Management
  • Visitor Management
  • Visual Analytics
  • Website Management
  • Work Order Management
  • Workflow Management
  • Total features35
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Ad hoc Reporting
  • Alerts/Notifications
  • Amortization Schedule
  • Application Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Benchmarking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Capitalization Reporting
  • Cash Flow Analysis
  • Checklists
  • Client Portal
  • Commercial Leases
  • Commercial Properties
  • Commercial Property Management
  • Compliance Management
  • Configurable Workflow
  • Contact Management
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Credit Card Processing
  • Credit Check
  • Critical Date Alerts
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Deal Management
  • Document Management
  • Drag & Drop
  • Electronic Payments
  • Equipment Maintenance
  • Equipment Management
  • Facility Asset Management
  • Facility Scheduling
  • Fee Collection
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Floor Plans & Maps
  • For Commercial Real Estate
  • For Equipment Leases
  • For Investors & Traders
  • For Offices
  • For Property Managers
  • For Real Estate
  • For Retail
  • For Schools
  • Forecasting
  • Fund Management
  • General Ledger
  • Historical Reporting
  • Incident Management
  • Insurance Management
  • Inventory Control
  • Inventory Management
  • Investments Tracking
  • Late Fee Calculation
  • Lease Management
  • Lease Origination
  • Maintenance Management
  • Maintenance Scheduling
  • Materials Management
  • Mobile Access
  • Modeling & Simulation
  • Multi-Location
  • Occupancy Management
  • Online Payments
  • Owner Portal
  • Parts Management
  • Payment Processing
  • Payment Tracking
  • Performance Metrics
  • Planogramming
  • Portfolio Management
  • Portfolio Rebalancing
  • Preventive Maintenance
  • Property Database
  • Property Management
  • Purchase Order Management
  • Real Estate
  • Real Time Data
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Risk Management
  • Self Service Portal
  • Service Request Management
  • Space Management
  • Space Reservation
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Usage Tracking/Analytics
  • Vacancy Management
  • Visitor Management
  • Visual Analytics
  • Website Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations24
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations31
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

User reviews that mention these apps

DA
AvatarImg

Diane A.

Accounting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MRI Software logo

MRI Software

Diane's Review

Reviewed 3 years ago

I love it. But Yardi has a few things better than MRI.

Pros

Easier to use than Yardi. MRI reports are prettier than Yardi.

Cons

Drop Down boxes in AP does not work. It is easier to drill down in Yardi. Stacking Plans are hard to read. Stacking Plans can not download to excel. Printing Income Statement - suppress zeros does not work for our Custom Report. Yardi downloads to excel are 100% better than MRI.

Vendor response

Hello Diane, Thank you so much for your fantastic review! We appreciate you taking the time to leave your kind words and to provide feedback on the product. I will pass along your concerns on the drop down boxes and Excel functionality to your account manager to ensure your user experience continues to be the best. Here's to many more years together!

RC
AvatarImg

Rebecca C.

Real Estate, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

MRI Software logo

MRI Software

Best Accounting Software out there

Reviewed 3 years ago

It's very user friendly, has more options than you would probably ever use and it's somewhat reasonably priced compared to Yardi.

Pros

We use it for our accounting for tenants and payables. This is the most user friendly software there is out there for property management. My favorite by far.

Cons

It is not as compatable with other systems like Yardi is that's why people tend to use Yardi more than MRI.

Vendor response

Thank you for the great review, Rebecca! We are thrilled to hear you're happy with our user-friendly property management software and are proud you call our solution a favorite! We look forward to serving you and your team for many years to come! -The MRI Team

JS
AvatarImg

Jamaula S.

Real Estate, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

MRI Software logo

MRI Software

Accounting Gone Wild

Reviewed a year ago

I would let you make your own inference but as far as mine… 1 star out of 5!

Pros

Information integrated with Yardi well but other than that 1 star

Cons

Everything about this software was wrong!! As an Assistant Manager it makes my job more difficult and harder.

JS
AvatarImg

Jason S.

Human Resources, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

MRI Software logo

MRI Software

Value packed software, accounting rich with strong ability to integrate w/ other software

Reviewed 5 years ago

easier than most other accounting software

Pros

The detailed accounting from tenant management, work orders . It made it easy to identify costly tenants and variances in my budget.

Cons

not the easiest software to train new employees on, and was extremely difficult for prospecting with new renters compared to my experience with Yardi and OneSite. Also, it would let half information process in the system (such as work order with no info or category) this should have popped up w/ error box to be able to submit.

AvatarImg
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Kellie P.

Verified reviewer

Commercial Real Estate, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

MRI Software logo

MRI Software

Challenging but effective

Reviewed 4 years ago

I use MRI as a commercial real estate administrator manage accounts payable and accounts receivable. It has helped me deliver clear and accurate reports to my managers, clients and tenants and once you get used to navigating it - which can take awhile - it is one of the most important tools of my job.

Pros

MRI provides an accurate, in-depth view of financial data. It has multiple functions and there are many, many different types of reports that you can run, making it a versatile and steadfast financial tool. I like the ability to run quick rent rolls, ledgers, aged reports and variance analysis which are reports that I need everyday to do my job.

Cons

MRI is not as easy to learn as Yardi and you have to be very careful with your parameters or the report will fail to generate. This can get frustrating when you don't realize which parameter is incorrect. I have also had multiple issues with reports failing to generate through no fault of the parameters set and depending on the size of the report it sometimes can take as long as a few minutes to load.

BS
AvatarImg

Benjamin S.

Real Estate, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Yardi Voyager logo

Yardi Voyager

Happy We Made The Switch To Yardi Voyager

Reviewed 2 years ago

We are only a few months into being live in Yardi Voyager, but so far the experience has been what we hoped for in making the switch from MRI. We also use the Yardi CRM platform, as well, which allows us to seamlessly switch back and forth if needed. While the difficulty in ensuring permissions across the board are correct for our users, Voyager is doing everything as we had intended at the moment, and we look forward to getting more used to all the bells and whistles we didn't have with MRI Software.

Pros

Voyager isn't flashy, but it offers an easy-to-navigate interface that we loved. We especially love the Community Manager dashboard, which has streamlined our live reporting and ability to easily access availability, resident data, make ready schedules and more! Plus, the amount of reports out of the box is astronomical.

Cons

The "roles" and "permissions" can be tricky to navigate, even with guidance from Yardi. We are going on month two of being live in Yardi Voyager, and are still running into access issues for areas that are essential to our business, though those are easily updated once we know what permission to update.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Real Estate, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Yardi Voyager logo

Yardi Voyager

Industry standard accounting platform. Slow upgrade path makes software feel a decade old

Reviewed 5 years ago

Software works really well if you spend the time to learn it. Yardi is robust and has a lot of features. Learning curve is pretty steep, and not necessarily worth it.

Pros

Software is consistent. Don't expect new updates to break the software. Software is great if you do Commercial and Retail management. Not the best for student housing.

Cons

Software is slow. Loading reports takes a long time. Learning the software is not easy for staff, especially as software is pretty counter-intuitive.

JT
AvatarImg

Jeanmarie T.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Yardi Voyager logo

Yardi Voyager

Shopping for new software

Reviewed 6 years ago

Looking for new software now.

Pros

The Automatic reporting is a helpful feature. The dashboard is nice, but very rudamentory and the none of the date due by fields work

Cons

not easy. Clunky dashboard. No automation. No app. Not Apple friendly. Unreliable. no picture. Less automatic then it should be.

Vendor response

Hello Jeanmarie, I apologize for the frustrating program interface experience that you have described. Delivering excellent products and services has been Yardi’s commitment to our clients for over thirty years. We continue to innovate and improve our products. I would like to learn more details about your experience and work to make things right. I will reach out to you, but also feel free to contact me at your convenience. Best regards, Becky Sanvictores Vice President Client Services Office 800.866.1124 x1140 becky.sanvictores@yardi.com

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Real Estate, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Yardi Voyager logo

Yardi Voyager

Powerful Software, Needs Optimization

Reviewed 3 years ago

Generally Yardi is great software, it is powerful and allows the user to complete a lot of tasks that other competitor software suites do not.

Pros

Yardi Voyager is a very powerful option for property management. It is very user-friendly in the sense that you can manipulate lots of data in different ways, it is organized, and can handle high volume.

Cons

The software could definitely use some optimization updates. It is designed for use with IE, and does not typically work well with other browsers. It also tends to be slow, with some tech clean-up it would definitely be more efficient.

KP
AvatarImg

Kristy P.

Real Estate, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Yardi Voyager logo

Yardi Voyager

Yardi

Reviewed 4 years ago

Great software for property management but needs some tweeks!

Pros

Great tech support. Lots of options as to how it can help with everyday operations.

Cons

Hate how ledgers cannot be printed without adjustments. Sometimes need tech support too much!

SH
AvatarImg

Sharon H.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Yardi Voyager logo

Yardi Voyager

Yardi Voyager

Reviewed 3 years ago

Yardi Voyager is a very user friendly and professional software.

Pros

Yardi Voyager is a user friendly Property Management software that can help assist with reports and other areas of business

Cons

Sometimes the server can be slow which can slowdown productivity in a business setting and can make it hard to complete daily functions.

AA
AvatarImg

Amodini A.

Real Estate, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Yardi Voyager logo

Yardi Voyager

The Best Portal for Billing/Invoicing Out there !!!

Reviewed a year ago

Amazing and definitely recommend this software to manage your finances!!

Pros

I usually only use Yardi to process invoices and bills and to track the processing of invoices. It is so easy to keep a record of the accounts payable and has absolutely amazing features that allows us to pay with any payment method that is suitable to us. The record of each invoice along with exact dates, payment date, entry date is amazing to have and to align with our accounting. Love it!

Cons

I feel sometimes the features are little bit slow which could be improved

BH
AvatarImg

Brenda H.

Construction, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Yardi Voyager logo

Yardi Voyager

Great software but too expensive

Reviewed 4 years ago
Pros

I really like the software the reports are great. hey are detailed and broken down and very easy to use software.

Cons

The only thing i dislike is the price. They charge a very high MIN price even if you only need it for a couple of units. If it was not for the price we would have kept it.

LF
AvatarImg

Leah F.

Commercial Real Estate, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Yardi Voyager logo

Yardi Voyager

Yardi Voyager - All in one Property Management software

Reviewed 5 years ago

Overall I enjoy the software and would suggest it for any Property Manager!

Pros

I love being able the do all the accounting from one source. Yardi makes keeping track of leads as easy as a click of the button . I have no idea how are company lived so long without this product .

Cons

I wish that customer service was a little bit faster at getting issues resolved. It has taken sometimes two to three weeks to figure out software malfunctions.

BC
AvatarImg

Bridget C.

Real Estate, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Yardi Voyager logo

Yardi Voyager

Yardi Review

Reviewed 2 years ago

It is the superior accounting/management software compared to others that I have tried.

Pros

It speeds up the accounting process and makes it easy to share information across organizations with multiple users interacting

Cons

The autofill feature can be problematic but that might also be a google feature that can be removed.

BS
AvatarImg

Britt S.

Real Estate, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Yardi Voyager logo

Yardi Voyager

Property Management

Reviewed 3 years ago

I am still learning something new every day. It is a very nice system to do property management but it took me over 6 months to fully understand the software & how to use it proficiently.

Pros

Doing my monthly balancing is very easy with Yardi. I am able to drill down & figure out where I am off. I like the fact you can pull reports for the G/Ls for each individual company.

Cons

How long it has taken me to know the software. Everytime I am on the phone with customer service, I learn new features about the software that I guess is common knowledge with Yardi.

EP
AvatarImg

Emily P.

Real Estate, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Yardi Voyager logo

Yardi Voyager

User friendly system

Reviewed 3 years ago

I didn't seem to have any issues. I felt that it was a great software program.

Pros

It was very easy to use. Made my job easier. It was easy to keep track of the residents accounts and service requests.

Cons

Learning curve - when we switched over from a different software program it was just learning a new system.

AC
AvatarImg

Angela C.

Real Estate, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Yardi Voyager logo

Yardi Voyager

Highly recommend

Reviewed 5 months ago

Very great experience. I have used various other software and Yardi is by far my preference.

Pros

There isn’t much that Yardi can’t do. Very detailed reporting which is customizable. Excellent costumer service

Cons

The initial set up can be tedious but really Yardi supports are very involved to make it as easy as possible

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Real Estate, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Yardi Voyager logo

Yardi Voyager

Yardi is perfect!

Reviewed 4 years ago
Pros

I like the wide range of features offered by Yardi software. You can perform all leasing and manager functions in one site whereas some others you must supplement additional software for those functions.

Cons

The user interface could be updated to a more modern easy to look at layout but its not a big deal overall.

EV
AvatarImg

Elizabeth V.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Yardi Voyager logo

Yardi Voyager

It was Fine until it Upgraded

Reviewed 3 years ago
Pros

The software was easy to navigate and ease of use was fine.

Cons

It still had its moments where entries did not show up and it was slow as molasses. Check Scanning also wasn't the greatest system. I hated the implementation of the PO system and the lack of ease of use (and lack of training) when the upgrade occurred.

JV
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Jennifer V.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Yardi Voyager logo

Yardi Voyager

Yardi Voyager Real Estate Software

Reviewed 3 years ago
Pros

Yardi Voyager is very customizable and robust in it's core financial platform. This software combines operational software (property management) with accounting back end software for AR, AP, GL, and core Financial reporting in one tool. There are also tons of add-on modules for many industries allowing for a single stack system (Investment Management, Construction, Facilities Management​, Legal process tracking, insurance tracking...)

Cons

The learning curve for administering the system is more than​ some comparable systems, you will most likely need a consultant to support and train you. Custom reports will require a developer.

MF
AvatarImg

Matthew F.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Yardi Voyager logo

Yardi Voyager

Yardi Review

Reviewed 6 years ago

Works well for certain things but a lack of customization or frequent updates makes integration with other software difficult.

Pros

No pros were added to this review

Cons

No cons were added to this review

TW
AvatarImg

Taylor W.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Yardi Voyager

Great for Property Management

Reviewed a year ago
Pros

This software can do everything we need in the property development and management world

Cons

They are great but not the easiest customer service team to hear back from

KS
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Kelly S.

Commercial Real Estate, 11-50 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Yardi Voyager

Very good product

Reviewed 4 years ago

This is a great program for large commercial property managers with many tenants.

Pros

Made accounting functions much swifter. Being able to manage common area maintenance charges in the program is great.

Cons

Quite cost prohibited. The software is very expensive and maintaining it yearly is pretty highly priced.

WA
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Whitnee A.

Hospitality, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Yardi Voyager

Too Many Integration Errors

Reviewed 4 years ago

Would not use again.

Pros

The software is great for accounting but doesn't work with our other system well.

Cons

This is not first time user friendly, nor does integration work well.

LH
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Laurie H.

Real Estate,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Yardi Voyager

Accountant

Reviewed 7 years ago
Pros

Web based access from any internet connection. Dashboard give an at a glance view.

Cons

Conversion was a complete nightmare. Software has glitches & conversion corrupted data. It has been 10 months since conversion; still cannot add modules because core software has too many problems. Not as flexible as Gen1. No accounting support. No local support. Very expensive.

SO
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Sarah O.

Commercial Real Estate, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Yardi Voyager

Excellent product and training

Reviewed 5 years ago
Pros

Excellent variety of reports. Outstanding training by personnel. Software is well worth the minimal cost.

Cons

Until you get use to the features, requires several extra steps to complete options that are being processed.

TH
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Tiffany H.

Real Estate, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Yardi Voyager

Not very user friendly

Reviewed 3 years ago
Pros

Yardi Genesis2 reports were very detailed

Cons

Yardi Genesis2 system altogether wasn't user friendly compared to other software I have used in the past.

AR
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Anonymous Reviewer

Verified reviewer

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Yardi Voyager

Hello early 90s software but AMAZING customer service. Pretty much only option in commercial mgt.

Reviewed 5 years ago

It was pretty much the only viable option for commercial property management because it did have so many features that the clunkiness was just a "price to pay" for everything else.

Pros

The customer service was second to none (I've never had such an awesome support team that was so responsive). The software also seemed to be pretty good for the property management side. From all the commercial property management software my client looked at this one was pretty much the only choice because of the robust functionality and the one-stop integration (accounting and client management were in the same software).

Cons

SUPER clunky, and early 90s interface. From an accounting perspective there was so much that it was lacking - including controls (like being able to lock people out of certain functionality while giving them access to the other modules they did need). It was also really frustrating because the accounting reports were quite unsightly.

IS
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Idy S.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Yardi Voyager

Our Yardi Experience

Reviewed 9 months ago

Overall, Yardi fits our needs and has good customer service

Pros

I love that the software offers everything we need in terms of commercial property management, and running the day to day management

Cons

That each tool we want to add is like an add on, and not like one big software