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PayHOA vs FRONTSTEPS Comparison (2026)

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PayHOA

FRONTSTEPS

Overview

PayHOA is a cloud-based homeowner association (HOA) management software which allows users to collect dues, track expenses, and communicate with members

Connect management teams and homeowners through the mobile app with FRONTSTEPS Community, the ultimate mobile community experience.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

729

535

163

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

3.7

Value for money

Ease of use

Features

Customer support

57%

would recommend this app

Pros

“Once initial community data is uploaded, PayHOA transformed our SOPs – allowing the board more time to address bigger issues. When board roles change, the next volunteer instantly can inherits a complete digital history.”

Mary L.

Program Administrator

“It supports a variety of modalities - email, text, phone and supports online voting which is very convenient for polling members on minor issues or potential opportunities.”

Alan L.

President

“I am extremely happy with PayHOA in the services that include a website builder, resident messaging board, notifications links via email and text, and the ability to address maintenance issues and concerns in real time.”

Dana H.

Vice President of Operations

Pros

“Wonder if too many revisions updates are necessary or wait and update several at one time.”

TONEY D.

Property Manager

“Their website looks great - but it's mostly smoke and mirrors.”

Adam C.

HOA Treasurer

“I found the interface generally user-friendly, and features like the accounting processing.”

Edward A.

Financial accountant

Cons

“the wy the accounting works in the software you are unable to create searate buckets so that if something else is paid it only take from that bucket”

jamie m.

treasurer

“We have also found that some dashboard metrics do not always reconcile with the underlying data, so we rely more heavily on detailed reports when validating financial information.”

Joyce L.

Secretary Treasurer

“Unfortunately, there is a significant time lag in the actual delivery sometimes up to 2 1/2 weeks and even when selecting (and paying the surcharge) first class it still takes 10+ days to deliver.”

Matt C.

Vice President

Cons

“Customer support for HOAs is non-existent.”

Adam C.

HOA Treasurer

“Way too many issues, and extremely slow speed of rectifying these issues with Association Voice.”

Cory H.

Lifestyle Director

“We had roles changed on us, which confused one of our users - causing the user to accidentally delete a content folder. When we contacted Frontsteps for a backup within 10 minutes of the incident, they told us they don't do backups.”