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CivicPlus Recreation Management vs RecTrac Comparison (2026)

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CivicPlus Recreation Management logo

CivicPlus Recreation Management

RecTrac logo

RecTrac

Overview

CivicPlus® Recreation Management software streamlines activities, facilities, and membership management while enabling residents to register, reserve, and pay online.

RecTrac is a cloud-based solution designed to help small to large recreational organizations manage reservations and schedule activities for clients. Key features include payment processing, expense/income tracking, roster management, ID scanning, customer app, and reporting.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.01

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

47

5

4

3

2

1

29

9

5

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

3.7

23

5

4

3

2

1

7

9

2

4

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
52%
would recommend this app

Pros

Not enoughreviews yet

Pros

“I have been using it for 25 years now. While it has been frustrating trying to learn how to program over the years, the customer support has come a long way. ”
KC

Karen C.

Recreation Coordinator lll

“I've been using the for software for 19 years and have a great relationship with the customer support and sales teams.”
TM

Tonnette M.

Sr Business Systems Specialist

“I wish there was some more simplified customization available.”
MM

Melissa M.

Operations Analyst

Cons

“main complaints are from customers are that it is too difficult to use and they don't like that so much personal information is asked upon registration. ”
JW

Jean W.

program coordinator

“Tech support frequently offers work arounds instead of actual solutions to the issues with their product.”
SZ

Steve Z.

RWB Community Center Programs Manager

Cons

“There are so many different options, that it is sometimes difficult to navigate.”
JH

Jeff H.

Golf Professional, Clubhouse Manager

“The time needed to train staff to use the program and the software not being intuitive is the biggest drawback.”
MP

Maija P.

Owner & Director

“It is difficult to navigate and even more difficult to train new staff to use.”
TO

Terra O.

Recreation Supervisor

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features56
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Audit Trail
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Budget Management
  • CRM
  • Calendar Management
  • Check-in/Check-out
  • Child Care
  • Class Scheduling
  • Communication Management
  • Contract/License Management
  • Customer Accounts
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Management
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Facility Management
  • Facility Scheduling
  • Family Memberships
  • Historical Reporting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • League/Team Management
  • Maintenance Management
  • Marketing Automation
  • Membership Management
  • Merchandise Management
  • Multi-Location
  • Point of Sale (POS)
  • Real-Time Data
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Self Service Portal
  • Third-Party Integrations
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Workflow Management
  • Total features49
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Audit Trail
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Budget Management
  • CRM
  • Calendar Management
  • Check-in/Check-out
  • Child Care
  • Class Scheduling
  • Communication Management
  • Contract/License Management
  • Customer Accounts
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Management
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Facility Management
  • Facility Scheduling
  • Family Memberships
  • Historical Reporting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • League/Team Management
  • Maintenance Management
  • Marketing Automation
  • Membership Management
  • Merchandise Management
  • Multi-Location
  • Point of Sale (POS)
  • Real-Time Data
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Self Service Portal
  • Third-Party Integrations
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations2
  • Elavon
  • Global Payments Integrated
  • Total integrationsN/A
  • Elavon
  • Global Payments Integrated