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EZFacility vs Upper Hand Comparison (2026)

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Good recommendations?

EZFacility logo

EZFacility

Upper Hand logo

Upper Hand

Overview

Manage your recreation facilities, rentals, leagues, registration, events, invoicing, and payments with intuitive, all-in-one software.

Upper Hand is the leading scheduling software for sports and fitness businesses. Let clients browse programs and availability online and book classes, lessons, training sessions, and more. Get paid how you want with customizable payment options, and eliminate double booking conflicts.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

144

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

129

5

4

3

2

1

75

40

9

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

4.1

110

5

4

3

2

1

47

38

13

9

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
62%
would recommend this app

Pros

“We have used EZ facility for 10+ years and it has been an effective programme to manage our schedules and invoice our hirers.”
RI

Ryan I.

Sports Centre Manager

“Changing members details from DD payments to card payments using 16 digit card number.”
KW

Kyle W.

Sports Centre Manager

“The sales process was amazing. ”
SG

Sean G.

Owner

Pros

“I requested for multiple memberships per account.”
CS

Chris S.

Owner

“Still has too many steps for calendar view to see full view of instructors”
AB

Andrew B.

Owner

“You can create memberships, individual events, recurring events, camps, cage rentals, etc.”
ES

Edward S.

Owner

Cons

“We contacted EzFacility numerous times and customer support is horrible. ”
SG

Sean G.

Owner

“The absolute WORST is they told me AFTER I PAID that people can not use the forms from their cell phones.”
DR

David R.

President

“When a family comes in to sign up i know that we can connect them, but i dont like the fact that we have to create a whole new profile for them.”
LA

Linda A.

Wellness/ Membership Director

Cons

“Not being able to delete memberships.”
AB

Anthony B.

Owner

“The other thing is only being able to completely block users from booking/registering for things instead of picking and choosing what can be done on the client facing side vs the admin.”
ZB

Zeena B.

Operations Coordinator

“While we do like many of the features, the way we were told they would work is not happening. When we bring issues to Support, there is mostly no fix and we are told there’s nothing that can be done to fix it OR they don’t know why it doesn’t work.”
MN

Mark N.

Director of Sales & Marketing

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features117
  • API
  • Absence Management
  • Access Controls/Permissions
  • Accounting
  • Activity Management
  • Address Book
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Capacity Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Equipment Management
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Financial Management
  • Financial Reporting
  • Fitness Assessments
  • Fitness Plan
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Yoga/Pilates Studios
  • Forecasting
  • Forms Management
  • Franchise Intranet
  • Group Registration
  • Group Scheduling
  • Hybrid Trainer
  • In-Game Analytics
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Management
  • League/Team Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Parent Portal
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Push Notifications
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Room Booking
  • Royalty Management
  • SMS Messaging
  • Sales Activity Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Session Notes
  • Social Media Integration
  • Space Management
  • Sport Coaching
  • Staff Management
  • Student Management
  • Task Management
  • Team Calendars
  • Team Management
  • Third-Party Integrations
  • Timesheet Management
  • Training Management
  • Transaction History
  • User Management
  • Visitor Management
  • Visual Analytics
  • Volunteer Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features130
  • API
  • Absence Management
  • Access Controls/Permissions
  • Accounting
  • Activity Management
  • Address Book
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Capacity Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Equipment Management
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Financial Management
  • Financial Reporting
  • Fitness Assessments
  • Fitness Plan
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Yoga/Pilates Studios
  • Forecasting
  • Forms Management
  • Franchise Intranet
  • Group Registration
  • Group Scheduling
  • Hybrid Trainer
  • In-Game Analytics
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Management
  • League/Team Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Parent Portal
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Push Notifications
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Room Booking
  • Royalty Management
  • SMS Messaging
  • Sales Activity Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Session Notes
  • Social Media Integration
  • Space Management
  • Sport Coaching
  • Staff Management
  • Student Management
  • Task Management
  • Team Calendars
  • Team Management
  • Third-Party Integrations
  • Timesheet Management
  • Training Management
  • Transaction History
  • User Management
  • Visitor Management
  • Visual Analytics
  • Volunteer Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations3
  • Brivo Access
  • Fivetran
  • Smartwaiver
  • Snowflake
  • Trainingym
  • Total integrations2
  • Brivo Access
  • Fivetran
  • Smartwaiver
  • Snowflake
  • Trainingym