Jackrabbit Swim vs Captyn

iClassPro

Udio

SimplySwim

iClassPro is a cloud-based class management software designed to help activity centers manage administrative operations such as attendance tracking, class scheduling, billing, and more. Key features include key performance indicator (KPI) monitoring, self-service portal, and skill assessment.

Built for class-based businesses, Udio offers a range of management tools including booking and scheduling, integrated payments, powerful reporting and more. Empower customers to manage their bookings, make payments and track progress via the 24/7 portal, saving you hours in admin each week.

SimplySwim is a school management solution that helps swimming school owners and managers optimize operations by automating functions such as managing class schedules, client communications, and more.  It also provides an easy-to-use interface to access vital information needed in real-time.

Founder Lead instructor, Doctor of Physical Therapy

The experience has been great so far - the customer service is very helpful and I like that feedback is valued for continual improvements.

Club Administrator

The Jackrabbit team is super helpful setting you up. If you have any questions they get back to you very quickly!

Jackrabbit Swim is a swim school management solution with online registration, billing, POS, time clock, email/text & more

Access Controls/Permissions

ACH Payment Processing

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Management

Approval Process Control

Attendance Management

Attendance Tracking

Attendee Tracking

Automated Scheduling

Bank Reconciliation

Billing & Invoicing

Booking Management

Calendar Management

Class Management

Class Registration

Class Scheduling

Client Management

Client Portal

Clock In/Out

Communication Management

Compliance Management

Credit Card Processing

Customer Accounts

Customer Database

Customer Management

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Security

Debit/Credit Card Processing

Digital Wallet Payments

Discount Management

Electronic Payments

Email Management

Email Marketing

Email Templates

Employee Management

Employee Portal

Employee Scheduling

Employee Time Tracking

Enrollment Confirmation

Enrollments/Onboarding

Event Calendar

Event Management

Event Scheduling

Faculty/Staff Management

Financial Analysis

Forms Management

For Summer Camps

In-Person Payments

Instructor Management

Inventory Management

Invoice Management

Loyalty Program

Marketing Automation

Member Accounts

Member Communication

Member Management

Member Portal

Membership Management

Mobile Access

Mobile Alerts

Mobile Payments

Multi-Location

Multiple Payment Options

Multiple User Accounts

Online Booking

Online Forms

Online Payments

Online Registration

Onsite Registration

Parent Portal

Payment Fraud Prevention

Payment Processing

Payment Reconciliation

Payroll Management

Payroll Reporting

Point of Sale (POS)

Point of Sale (POS) Integration

Punch card

Real-Time Analytics

Real-Time Data

Real-Time Reporting

Receipt Management

Recurring Invoicing

Recurring/Subscription Billing

Refund Management

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Sales Reports

Scheduling

By industry, Jackrabbit Swim reviewers are most commonly professionals in sports (52%). The most frequent use case for Jackrabbit Swim cited by reviewers is swim school management (96% of reviewers).

Users and use cases

Jackrabbit Swim is a swim school tool offering key features such as student management, attendance tracking, online registration, and billing & invoicing, among others.

Jackrabbit Swim

Web-based

Pike13

Class Manager

SwimBiz

Camp & Class Manager

0-100 Students

101-250 Students

251-500 Students 

501-1,000 Students

1,001-3,000 Students

3,001-Unlimited Students

Owner

We operate a year round swim school and I appreciate the different venues of support that is easily available when issues arise (chat, submit a ticket, schedule a call)

The system is difficult to navigate, requires too many clicks to accomplish a task - for example, just to vie the calendar at a particular location it requires multiple steps to access the calendar, change criteria, click the location, click enter before the location calendar comes up.

Even though students may come in in May and not leave until August or September, they may come back to do a lesson or two in October November before we close.   If I have to put the family into the lead file, I no longer have access to use their credit card for payment.  

Manager

The registration form can be trick/long for parents to fill out.

The system is easy to use, customer service has been fantastic, they are quick to respond and if they don’t know they answer they will find it for you and get back to you promptly.

Aquatic Coordinator

Downloading individual PDF pages, to send progress reports to families without having it include the progress of the whole class.

Customer Service Manager

Some things like gift cards, promo codes, and the new calendar view are difficult to work with.

Teacher

I use this app to manage my kids swim classes.

Facitlity and Project Manager

This can make it challenging when end users cannot return to find a class for another child and add it to the cart.

That all of our classes are purchased online freeing up an employee from dealing with the mundane task of setting up a schedule.

aquatics manager

It keeps track of kids birthday and aged, gives us the oppurtinity to put them in the correct class.

I like the color schedule grid for classes and then separating them into different income categories.

Executive Director and Curriculum Specialist

The character count on ‘notes’ That I cannot add more than 1 skill at a time

Does take some admins work off hand, but it quite a bit of work to get all information transferred to a facility's original software, to a new one, JackRabbit.

Director of Swim Lessons

We were hopeful that the "appointment" upgrade would allow us to schedule administrative tasks but it doesn't.  

Aquatics Leader

The way that it optimizes a lot of scheduling and holds information conveniently is very useful.

Executive Director

Additionally, some features, such as the new calendar, are implemented too early before completion.

Aquatics Manager

It can be difficult to have students do makeups in time slots that aren’t scheduled.

Swim School owner

There have been times that the message on their website said they were after hours or out of office, and yet, I'll get a message from someone who says, hey, I saw your inquiry and wanted to get back to you.

I love how easy it is to organize your information and also funnel down your search for criteria by tags and notes.

Lead deck ambassador

What I like the least about Jackrabbbit Swim is that it often logs you out and makes you re login.

Wish we could customize payment options more to our specific programs

Program Manager

I also dislike the lack of data tracking within jackrabbit.

Franchise Owner

It is hampered by an extremely outdated user interface that makes training very difficult.

Director

You have to kick a lot of reports out to create simple reports.

Figuring out how to set up rules and class building almost always looking through tutorials.

I love how easy the software is for me to use as a manager, I love the reports, I love that my instructors can log on and see their classes.

It has defiantly increase the number of students that we are able to take.

Deck Ambassador

Some pages are outdated (aesthetics) and can be overwhelming.

Jackrabbit Swim makes pool planning and scheduling much easier.

We have found this to be a fairly easy program to use.  

Office Administrator and Instructor

Information was readily available for every tasks I performed as an administrator.

Support does not work with swim team management.

Instructor and Office Manager

It’s very easy to get help if need me and the fact that they listen and apply updates to help with the issues we come across.

I'm relatively new but so far it seems to be integrating well with my website/app which is crucial so I'm pretty happy.

The layout is clear and helps us run our lessons smoother.

Hovering toggle over class prompting class details to pop up.

I also like the payment portal, which is handled by your recommendations.

Some features need to be explored, but the help service is fantastic.

Opening mutliple windows, need an app for sure

The organization between admin, teachers and families

Swim Instructor

its more geared toward larger businesses.

Swim School Office Manager

It was a little difficult to figure out with a little guidance from colleagues but it was easy to figure out after that -- and at this point, if I am missing something, it's easy to look up

I love that my waivers are signed automatically.

Sometimes the updates are hard to follow but I’ve always found that they are better in the long-run.

Customer Support

Among reviewers who comment on Jackrabbit Swim's scheduling, 41% feel negative. Users say the system streamlines class setup, enrollment, and scheduling, and it centralizes information. However, they report issues with double bookings, lack of flexibility for cancellations and makeups, and tedious processes for managing private lessons and mass entries.

Jackrabbit Swim vs Captyn Comparison (2026)

Jackrabbit Swim

Captyn

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives