App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Jackrabbit Swim Logo
Jackrabbit Swim
4.5
(129)

Write a review

Online swim school management software

visit website

(2)

Jackrabbit Swim Pricing, Features, Reviews and Alternatives

Jackrabbit Swim product overview

Price starts from

49

Per month

Per Feature

What is Jackrabbit Swim?

Jackrabbit Swim is a cloud-based swim school management tool with scheduling, accounts receivable, POS, student portal, enrollment, reporting, and more. The all-in-one solution aims to help swim school management, staff, parents, and students to communicate effectively and carry out day-to-day tasks such as booking a class, invoicing, or keeping up-to-date with school events.

Key benefits of using Jackrabbit Swim

  • Manage employees as well as students with staff scheduling, hours tracking, and payroll integration. Employees can clock in and out of shifts and input overtime for more accurate payrolls.

  • Use Jackrabbit’s point of sale (POS) feature and integrate with any credit card reader to sell merchandise. The barcode scanning feature can be used to enhance the selling process and track inventory levels.

  • Track attendance of students within Jackrabbit Swim and record if students are eligible for make-up classes. Students can also scan in and out of classes using barcodes so that attendance is input automatically.

  • Monitor and track student’s skills and progress with notes and summaries. Teachers can input updates into the system during classes, and students and families can access progress reports from the customer portal.

  • Create a customized and branded online registration form for potential students to sign up online. Payments and registration packets can be automatically handled and reports can be generated to give an overview of online registrations.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Chat
    Phone Support

    Training options

    Documentation
    In Person
    Webinars
    Live Online
    Videos

    Jackrabbit Swim pricing information

    Value for money

    4.4

    /5

    129

    Starting from

    49

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Jackrabbit Swim features

    Functionality

    4.2

    /5

    129

    Total features

    44

    3 categories

    Most valued features by users

    Attendance Tracking
    Payment Processing
    Billing & Invoicing
    Membership Management
    Event Management
    Calendar Management
    Electronic Payments
    Activity Dashboard

    Functionality contenders

    Jackrabbit Swim users reviews

    Overall Rating

    4.5

    /5

    129

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.25/10
    Rating distribution

    5

    4

    3

    2

    1

    78

    42

    8

    1

    0

    Pros
    Ve been very happy with JR in general, the customer service team is very responsive and overall a good value.
    It is easy to navigate and always improving. They are constantly listening to users to better the software and help you find the best way to use it with your company.
    I like how many features it ha. The ease of emailing certain families is awesome.
    Cons
    I dont know what I would dislike. They even have a Facebook group.
    Not only was the manual work tedious, but it made makeups "personal" - ie if there was no/limited availability, it made our staff look like the bad guys.
    I don’t like that emails can only be sent out 90 days in advance.

    Overall rating contenders

    JD
    AvatarImg

    Jordan D.

    Student

    Education Management, 501-1,000 employees

    Review source

    Overall Rating

    Easy to Use!

    Reviewed 7 months ago

    Transcript

    Jordan: Hi, my name's Jordan. I'm a swim instructor, and I give Jackrabbit Swim five out of five. For...

    AvatarImg
    AvatarImg

    Carly C.

    Verified reviewer

    Consumer Services,

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    A really great online scheduling/payment software

    Reviewed 5 years ago
    Pros

    The software is very easy to use and train employees on. Jackrabbit allows clients to store their credit card information online and makes it much easier for collecting payments. Love that everything we need is in one software- employee time clock, scheduling, payments, and online registration. Another great feature is the snapshot of revenue comparison and reports that you can pull from the information you gather. Customer support is absolutely phenomenal. They have guided me along the way since day one!

    Cons

    It doesn't fit every scheduling need we have. Although, after trying out 5-6 other scheduling softwares, Jackrabbit was by far the best fit. I don't particularly like the view (snapshot) of the schedules for instructors.

    KC
    AvatarImg

    Krysten C.

    Sports, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Love the software support

    Reviewed 9 months ago

    Overall, our staff has loved using Jackrabbit. The staff portal is easy to use, the payment processing takes time to figure out but once you do, it is easy to operate, and we normally have very little problems with the Parent Portal side of things.

    Pros

    We love that we can reach out and get a response and solution to any problem quickly. With more than 500 families that we are serving on any given day, it is super important to be able to troubleshoot fast.

    Cons

    No coupon code. We would love to have the option to offer a coupon code to families.

    nc
    AvatarImg

    nahidul c.

    Sports, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    awesome program for those who want something simple

    Reviewed 17 days ago

    simple, useful, enjoyable. This program was very easy to use for our front desk team. i enjoyed using it and i think it can do a little better by letting multiple user to be signed in at once. I think my three words describe the program overall.

    Pros

    it is very self explanatory and easy to use. The UX design of this software is very simplistic which i admire the most about this software.

    Cons

    there wasn't anything that i did not particularly disliked about this software but i did not enjoy the sudden crash of the website. if I had to say i would say that only one person can sign in at a time and that was very annoying at times because we have two people working at the front desk and it would fall into one persons hand to check people in.

    ML
    AvatarImg

    Marsha L.

    Facilities Services, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Jackrabbit Swim

    Reviewed 3 years ago

    Like I stated, the ease of navigating the software is really nice. However, they change stuff all the time, new, enhanced. Just leave it alone already. The changes they make don't make it any easier, it is time-consuming to figure out the new way, and it really doesn't make the experience any better.

    Pros

    The software is really easy to use. Very user friendly.

    Cons

    ALL THE CHANGES THAT ARE MADE CONSTANTLY ON THIS SOFTWARE. TRYING TO GET AHOLD OF ANYONE IN CUSTOMER SERVICE IS NEARLY IMPOSSIBLE JUST WHEN YOU GET USED TO DOING SOMETHING, THEY CHANGE AND YOU HAVE TO LEARN HOW TO RE-DO SOMETHING. THE CHANGES THEY MAKE AREN'T ANY BETTER THAN WHAT THEY DID BEFORE. IF IT AIN'T BROKE DONT FIX IT!

    MH
    AvatarImg

    Mary H.

    Sports, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    JackRabbit is a crowd pleaser.

    Reviewed 7 months ago

    We have been very pleased with the software.

    Pros

    JackRabbit's software support is second to NONE. They are fast to respond, thorough, and fun to work with. If they don't know the answer, they will research it and get back to you. They are also always working on new features. You can submit an idea and sometimes you see that idea worked and added as a feature. Cannot say enough great things about their support team.

    Cons

    There are just a features that I think the software lacks. There is no option to schedule instructors and report absences/trade shifts. There is no option for customers to enter a gift certificate or apply a credit from their account at the time of enrollment, just to name a few.

    Jackrabbit Swim FAQs and common questions

    Q. What type of pricing plans does Jackrabbit Swim offer?

    Jackrabbit Swim has the following pricing plans:
    Starting from: $49.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Jackrabbit Swim?

    Jackrabbit Swim has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Jackrabbit Swim support?

    Jackrabbit Swim supports the following languages:
    English


    Q. Does Jackrabbit Swim offer an API?

    No, Jackrabbit Swim does not have an API available.


    Q. What other apps does Jackrabbit Swim integrate with?

    Jackrabbit Swim integrates with the following applications:
    QuickBooks Online Advanced


    Q. What level of support does Jackrabbit Swim offer?

    Jackrabbit Swim offers the following support options:
    FAQs/Forum, Email/Help Desk, Chat, Phone Support

    Common Jackrabbit Swim comparisons

    Jackrabbit Swim logo
    SwimBiz logo
    Jackrabbit SwimvsSwimBiz
    Jackrabbit Swim logo
    TeamUnify logo
    Jackrabbit SwimvsTeamUnify
    Jackrabbit Swim logo
    Captyn logo
    Jackrabbit SwimvsCaptyn
    Jackrabbit Swim logo
    SimplySwim logo
    Jackrabbit SwimvsSimplySwim
    Jackrabbit Swim logo
    iClassPro logo
    Jackrabbit SwimvsiClassPro
    Jackrabbit Swim logo
    Pike13 logo
    Jackrabbit SwimvsPike13

    Related categories