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TeamUp vs Gymcatch Comparison

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Overview

Category Leaders

TeamUp is a business management software designed to automate administration, scheduling, membership billing, & more for...

Category Leaders

Gymcatch enables fitness business owners to save time, increase revenue, and give great customer service to their customers.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

326

5

4

3

2

1

269

53

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.9

207

5

4

3

2

1

183

21

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Very Easy to useLoads of brilliant features for analytics Amazing customer support Good price.
Secondly though, is that the software is always improving and the team not only offer fantastic customer services and support with issues but welcome ideas too.
Incredibly good - the support is amazing with progressive development, working in tandem with their clients. It looks good and when you know which features you want to use, it is straight forward.

Pros

I love the ease for customers to book fitness classes in advance. I can offer my customers different pricing packages too which Gymcatch help you to set up.
Great functionality (multiple bookings, packages), simple and clear for users, no bugs/glitches, reliable, secure, free trial, great customer service.
As the primary administrator, I enjoyed the ease of data collection that Gymcatch provides as a built-in feature. It's very customizable and integrates seamlessly with our website.

Cons

Frustrating there is no way to eliminate that option and make it more simple for them.
There is nothing I've come across that I dislike about TeamUp since using it.
When I needed to cancel all my regular sessions and change hours and stuff because of COVID-19 it took quite a while to do as I couldn’t work out how to do it in one go.

Cons

Not being able to delete a class. I had doubled up a class by mistake and wanted to delete it but found that quite hard to do.
My only struggle was I can't get the API to link to my website for direct booking.
I no longer needed to contact customers individually.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features112
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Certification Tracking
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Committee Management
  • Communication Management
  • Community Management
  • Confirmation/Reminders
  • Contract/License Management
  • Costume Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • File Sharing
  • Fitness Assessments
  • Fitness Plan
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Yoga/Pilates Studios
  • Group Scheduling
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Payment Processing
  • Point of Sale (POS)
  • Push Notifications
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Rewards Program
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Integrations
  • Timesheet Management
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features106
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Certification Tracking
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Committee Management
  • Communication Management
  • Community Management
  • Confirmation/Reminders
  • Contract/License Management
  • Costume Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • File Sharing
  • Fitness Assessments
  • Fitness Plan
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Yoga/Pilates Studios
  • Group Scheduling
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Payment Processing
  • Point of Sale (POS)
  • Push Notifications
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Rewards Program
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Integrations
  • Timesheet Management
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations29
  • ActiveCampaign
  • ClassPass
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom
  • Total integrationsN/A
  • ActiveCampaign
  • ClassPass
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom

User reviews that mention these apps

HC
AvatarImg

Hazel C.

Leisure, Travel & Tourism, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TeamUp logo

TeamUp

Brilliant software

Reviewed a year ago
Pros

I used to use Gymcatch. Several times a week I had complaints from clients because the Gymcatch wasn’t working. Since moving to TeamUp, I’ve not had one query or complaint about how to use it. It’s brilliant! It just works! I can rely on TeamUp to collect direct debits, manage bookings etc. Saves me a lot of time.

Cons

It’s expensive. But within 3 months of using it I’ve filled up all my class spaces which has more than paid for the additional cost.

HC
AvatarImg

Hazel C.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Gymcatch logo

Gymcatch

Tried this software for a couple of years

Reviewed a year ago

This software did not suit my business. Customers sighed a sigh of relief when I ditched it.

Pros

It was cheap. The support initially was useful. It allowed class swaps which at the time my existing software didn’t.

Cons

I swapped to different software after a few years as I got complaints on a weekly basis about gymcatch. I spent time with the team at gymcatch going through my account to see if there was a way to simplify, or if I’d made a mistake setting things up, but Gymcatch said I had everything set up the way it should be. It caused me constant weekly problems and was a time suck, and I realised I was losing...

Vendor response

Thank you for taking the time to write a review Hazel, it is appreciated even though I'm sorry to read your experience wasn't what we'd expect. I'm disappointed we weren't able to resolve this for you. Having reviewed what correspondence was raised (especially given timings), it looks as if the use of the Private Access facility (gating who can see sessions to book), was likely the issue and one that...