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Gymcatch

Management software for the fitness and wellness industry

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Gymcatch Pricing, Features, Reviews and Alternatives

Gymcatch product overview

Price starts from

£

10

/momonth
Flat Rate

What is Gymcatch?

Gymcatch enables fitness business owners to save time, increase revenue, and give great service to customers. The platform enables organizations to plan and manage sessions, automate bookings, design and sell packages, and embed booking capabilities into business websites.

Key benefits of using Gymcatch

• Save time on your business administration
• Increase revenue
• Give an exceptional finding, booking, and managing experience to your customers

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Documentation
Live Online
Webinars
Videos

Gymcatch pricing information

Value for money

4.8

/5

130

Price starts from

£

10

/momonth
Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Gymcatch features

Functionality

4.8

/5

130
Total Features113 9 categories

Most valued features by users

API
Reporting & Statistics
Alerts/Notifications
Email Marketing
Third Party Integrations
Activity Dashboard
Data Import/Export
Mobile Access

Functionality contenders

Gymcatch users reviews

Overall rating

4.9

/5

130

Positive reviews

99%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.63/10
Rating distribution

5

4

3

2

1

116

13

1

0

0

Pros
Great functionality (multiple bookings, packages), simple and clear for users, no bugs/glitches, reliable, secure, free trial, great customer service.

TP

Thomas P.

The customer support and advice/teaching videos are good to learn how to use. Integration into websites is great and the app looks good.

FS

Francis S.

In my experience they are outstanding. Reply and deal with issues very quickly and understandably.

TP

Thomas P.

Cons
Not being able to delete a class. I had doubled up a class by mistake and wanted to delete it but found that quite hard to do.

SD

Sophie D.

My only struggle was I can't get the API to link to my website for direct booking.

SB

Shanley B.

I no longer needed to contact customers individually.

HM

Harjinder M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fantastic app

Reviewed 23 days ago

Fantastic. I would recommend 100%. Easy to use with outstanding customer service.

Pros

Simple to use for both businesses and clients. Lots of extra features to suit your brand/company. You only pay for what you need and you can swap and change it monthly. Everything you need in one place.

Cons

My only complaint would be that the client messaging system can sometimes be slow. So there can sometimes be a delay receiving messages.

Vendor response

Thank you very much for taking the time to write a review Hayley. We really appreciate it and so pleased the software meets your needs at the right price. Thank you too for the messaging feedback - whilst not something we're seeing more widely, some updates coming to update that soon which I think may help. Please do get in contact with support if need us to look at anything in relation with you. Many thanks again, Ollie Director & Founder

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I can't tell you the relief!

Reviewed a month ago

Flipping brilliant so far. So helpful. Patient. Kind. Customer focussed. Clear. The fact they are UK based and we're in the same timezone really has helped too. I used a different soft ware for the last year and it's been awful.

Pros

I'm so excited I've found something that is so easy to use. I'm not techy and have been able to work out in one day how to upload classes, pictures, get customers onto the system and start making money - even in my trial period. I love the info I can see about my customers bookings and the scheduling of classes. And it links easily with zoom too! I know how to cancel things and edit a customer package... and it's fairly intuitive. Just dig around and look. You soon find the thing you need.

Cons

Working out whether I need a class pass, a bundle or a membership is still a bit foggy for me. There are videos explaining which does what - but thinking it through in terms of what MY actual business needed was harder. Luckily the help / chat team were patient when I asked lots of questions. It's linking your strategic structure to the pass / bundle / membership that feels a bit complicated. So I started simple with a 5 class bundle then I'm going to expand from there. There are videos - but it's not as good as chatting to someone about what you want your business to achieve and which is the best model. A half hour help chat / webinar on this would be useful sometime!

Vendor response

Thank you very much for taking the time to write a review Lindsey. It is very much appreciated and we're very proud that we're able to help your business. Many thanks again, Ollie Director & Founder

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good easy app to use

Reviewed 25 days ago

Good

Pros

Like the ease of booking and colourful pages. Good for fitness use.

Cons

Having to pay. The tone it takes to organise classes

Vendor response

Thank you very much for taking the time to write a review Louise. We very much appreciate it and are pleased you like the ease of booking, page layout and fitness use case. Thank you too for the feedback on tone - always a balancing act to try to ensure clear, communicates power of system and not too technical! Please do send anything specific in relation to support@gymcatch.com, always very welcome indeed! Many thanks again, Ollie Director & Founder

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Booking System For Fitness Professionals

Reviewed a month ago
Pros

It’s easy to use. It helps me manage my business and automates the booking process, which I was previously having to do manually. Gymcatch helps me connect with my clients and simplifies their bookings and payments. Plus they are adding incredible new features all the time!

Cons

Zero complaints they literally have thought of everything!

Vendor response

Thank you for taking the time to write a review Sarah, we really appreciate it. We are so passionate about supporting fitness in the community and so pleased this comes through to you and our customers. Many thanks again, Ollie Director & Founder

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

BLOOMIN MARVELOUS

Reviewed 2 months ago
Pros

The customer service given by the Team especially [SENSITIVE CONTENT] is phenomenal, for such a great value product they really do go above and beyond to support you. Nothing is too complex for them to resolve. Highly skilled, intelligent, friendly individuals. Zero complaints!

Cons

Only thing that could be a useful tweak in the future is the potential for adding different calendars for different areas of the business rather than having appointments. It would also be super helpful to be able to have an online ParQ and the o[ption to tag different waivers to the different options available to clients.

Vendor response

Thank you very much indeed for taking the time to write a review Jenna. We really appreciate it. Delighted to hear we've done a good job supporting you and the tools met your needs. Thank you too for the feedback - all part of wider plans, and will ensure add an extra vote to our records for their addition! Many thanks again, Ollie Director and Founder

Gymcatch FAQs and common questions

Gymcatch has the following pricing plans:
Starting from: £10.00/month
Pricing model: Subscription
Free Trial: Available


Gymcatch has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Gymcatch supports the following devices:
Android, iPhone


No, Gymcatch does not have an API available.


Gymcatch offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories