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Gymcatch Logo

Gymcatch

Management software for the fitness and wellness industry

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(4)

Gymcatch Pricing, Features, Reviews and Alternatives

Gymcatch product overview

Price starts from

10

Per month

Flat Rate

What is Gymcatch?

Gymcatch enables fitness business owners to save time, increase revenue, and give great service to customers. The platform enables organizations to plan and manage sessions, automate bookings, design and sell packages, and embed booking capabilities into business websites.

Key benefits of using Gymcatch

• Save time on your business administration
• Increase revenue
• Give an exceptional finding, booking, and managing experience to your customers

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Documentation
Live Online
Webinars
Videos

Gymcatch pricing information

Value for money

4.9

/5

183

Starting from

10

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Gymcatch features

Functionality

4.7

/5

183

Total features

109

9 categories

Most valued features by users

Reporting & Statistics
Third Party Integrations
Activity Dashboard
API
Alerts/Notifications
Data Import/Export
Email Marketing
Mobile Access

Functionality contenders

Gymcatch users reviews

Overall Rating

4.9

/5

183

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.69/10
Rating distribution

5

4

3

2

1

163

19

1

0

0

Pros
The customer support and advice/teaching videos are good to learn how to use. Integration into websites is great and the app looks good.
I love the ease for customers to book fitness classes in advance. I can offer my customers different pricing packages too which Gymcatch help you to set up.
Great functionality (multiple bookings, packages), simple and clear for users, no bugs/glitches, reliable, secure, free trial, great customer service.
Cons
Not being able to delete a class. I had doubled up a class by mistake and wanted to delete it but found that quite hard to do.
My only struggle was I can't get the API to link to my website for direct booking.
I no longer needed to contact customers individually.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gymcatch is Great

Reviewed 7 months ago

I have found using Gym-catch to be easy and great support with video tutorials It is now allowing me to grow my business in different avenues I am delighted I found Gym-catch

Pros

Gym-catch is helping me find new revenue streams clients are booking in advance and I am now able to sell my online videos through the app which has given me a bigger market

Cons

Clients don,t get Text reminders of sessions or if they are on a wait list I think this would be a good feature to add on

Vendor response

Thank you very much for taking the time to write a review Desmond, it's very much appreciated! Delighted to hear the software is allowing you to increase your market and that our support videos have been a such a great help! Many thanks again, Ollie Director & Founder

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic app

Reviewed a year ago

Fantastic. I would recommend 100%. Easy to use with outstanding customer service.

Pros

Simple to use for both businesses and clients. Lots of extra features to suit your brand/company. You only pay for what you need and you can swap and change it monthly. Everything you need in one place.

Cons

My only complaint would be that the client messaging system can sometimes be slow. So there can sometimes be a delay receiving messages.

Vendor response

Thank you very much for taking the time to write a review Hayley. We really appreciate it and so pleased the software meets your needs at the right price. Thank you too for the messaging feedback - whilst not something we're seeing more widely, some updates coming to update that soon which I think may help. Please do get in contact with support if need us to look at anything in relation with you. Many thanks again, Ollie Director & Founder

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple & Effective Software

Reviewed 2 months ago

The experience so far has been great. The support team is always willing to go above & beyond to assist in any way they can. Added bonus is there's no pressure to commit; no pushy sales & constant calls.

Pros

The value for money is great! The software is simple enough to set up even if you have no idea how the backend of programs work & the support staff are always ready & happy to help you through any difficulties.

Cons

It would be great if there was a way to membership start dates so that clients could commit to their membership in advance. This would be super helpful for new businesses so they could onboard & lock-in members before their open date. It would also be great if memberships could be renewed on a specified rolling basis - 3, 6, 12 months etc. With the option to renew automatically if desired. However there are plenty of ok ways to get around these issues.

Vendor response

Thank you very much for taking the time to write a review, Lauren, it's very much appreciated. Delighted to hear that our support team have gone above and beyond to assist you and that we have been able to offer you great features at value. Thanks for the feedback around the membership enhancements, we will actually be working to bring both these features in to the system soon so great to know that we will be able to enhance your experience further with these. Many thanks again, Ollie Director & Founder

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good easy app to use

Reviewed a year ago

Good

Pros

Like the ease of booking and colourful pages. Good for fitness use.

Cons

Having to pay. The tone it takes to organise classes

Vendor response

Thank you very much for taking the time to write a review Louise. We very much appreciate it and are pleased you like the ease of booking, page layout and fitness use case. Thank you too for the feedback on tone - always a balancing act to try to ensure clear, communicates power of system and not too technical! Please do send anything specific in relation to support@gymcatch.com, always very welcome indeed! Many thanks again, Ollie Director & Founder

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great support from [SENSITIVE CONTENT] and the team

Reviewed 3 months ago

I had a bit of trouble setting up initially as I am not great with technology. A google trams call was arranged to go through all the parts that I needed help with and now I know what I need to do to set up this new system in a way that works for my business. Couldn't fault the support at all, via web chat and on Meets

Pros

How you can set multiple packages for each of your services

Cons

Its quite complex to set up and get your head around in the beginning

Vendor response

Thank you very much for taking the time to write a review, Kay, it's very much appreciated. Really pleased to hear that our support team were able to offer you the individual support you needed to successfully set up your account. Many thanks again, Ollie Director & Founder

Gymcatch FAQs and common questions

Q. What type of pricing plans does Gymcatch offer?

Gymcatch has the following pricing plans:<br><strong>Starting from</strong>: $10.00/month<br><strong>Pricing model</strong>: Subscription<br><strong>Free Trial</strong>: Available


Q. Who are the typical users of Gymcatch?

Gymcatch has the following typical customers:<br>Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. Does Gymcatch support mobile devices?

Gymcatch supports the following devices:<br>Android, iPad, iPhone


Q. Does Gymcatch offer an API?

No, Gymcatch does not have an API available.


Q. What level of support does Gymcatch offer?

Gymcatch offers the following support options:<br>Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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