Virtuagym vs Kicksite

Google Calendar

Connecteam

Google Workspace

Google Calendar is an online calendar solution that enables users to manage business and personal schedules. The platform offers calendar migration options, allowing users to integrate existing calendars, including those from Microsoft and IBM. Google provides comprehensive tools and resources to facilitate data migrations into the Google Workspace ecosystem.

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Owner

It's easy to use and the customer service is on a high level.

Suited for Gyms, Personal Trainers, and Fitness Clubs, Virtuagym is an all-in-one Fitness software that provides the infrastructure for your business to manage members, recurring payments, a client app, and other fitness business needs.

Access Controls/Permissions

Accounting

Activity Dashboard

Activity Tracking

Alerts/Notifications

Application Management

Appointment Management

Appointment Scheduling

Attendance Management

Attendance Tracking

Automated Scheduling

Availability Management

Belt Ranking Classification

Billing & Invoicing

Billing Portal

Calendar Management

Calendar/Reminder System

Capacity Management

Class Management

Class Scheduling

Client Management

Client Portal

Client Profiles

Confirmations/Reminders

Contact Database

Contact Management

Contingency Billing

Contract/License Management

Credit Card Processing

Customer Database

Customizable Branding

Customizable Invoices

Customizable Templates

Document Management

Document Storage

Dues Management

Dunning Management

eCommerce Management

Electronic Payments

Employee Management

Employee Portal

Employee Scheduling

Enrollments/Onboarding

Event Calendar

Event Management

Event Scheduling

Exercise Library

Facility Scheduling

Financial Management

Fitness Assessments

Fitness Plan

For Dance Studios

Forecasting

For Gyms

For Martial Arts

For Yoga/Pilates Studios

Gamification

Goal Setting/Tracking

Group Scheduling

Health Coaching

Health Monitoring

HR Management

Hybrid Trainer

Instructor Management

Interaction Tracking

Inventory Management

Invoice Creation

Invoice History

Invoice Management

Lead Generation

Lead Management

Lead Qualification

Life Coaching

Marketing Automation

Member Communication

Member Database

Member Directory

Member Portal

Membership Management

Membership Renewals

Member Types

Mobile Access

Mobile App

Monitoring

Multi-Currency

Multi-Location

Nutrition Program

Online Booking

Online Invoicing

Online Payments

Online Registration

Online Trainer

Order Management

Payment Processing

Performance Metrics

Point of Sale (POS)

Program Management

Progress Tracking

Some reviewers feel Virtuagym's flexible pricing and customization are cost-effective, and some users report satisfaction with discounts. However, many users say it is expensive, lacks a free trial, and has unclear or inconsistent pricing. Reviewers indicate frustration with unexpected charges and costly setup fees.

Value for money

By industry, Virtuagym reviewers are most commonly professionals in health, wellness and fitness (62%). The most frequent use case for Virtuagym cited by reviewers is membership management (50%).

Virtuagym

Web-based

iPhone

iPad

Android

Windows

Mindbody

ABC Trainerize

ABC Glofox

Perfect Gym

PT Distinction

TeamUp

WellnessLiving

Vagaro

Kicksite

Basic

Difficult contract cancellation process

96% of reviewers feel negative about Cancel Contract. Users report the cancellation process is confusing, slow, and often requires multiple attempts and extensive documentation. They say contracts are long-term with strict terms, and early termination usually results in significant penalties or continued charges. Reviewers express frustration with delayed responses, lack of clear instructions, and feeling trapped in unwanted agreements. Many mention that communication about contract terms is unclear, leading to misunderstandings and dissatisfaction.

Frequent technical problems

Sr. Marketing Analyst

We still face often some minor bugs on the tool and sometimes the data is not correct unless we restart the app.

98% of reviewers feel negative about Bugs and Issues. Reviewers report persistent bugs, glitches, and operational issues that disrupt business activities and frustrate users. They say problems range from minor data errors to major outages that halt operations, with some experiencing long downtimes or features not working as intended. Users often mention that updates introduce new issues and that technical problems are not resolved promptly, leading to ongoing dissatisfaction and a lack of trust in the platform’s reliability.

High and opaque pricing

60% of reviewers feel negative about Pricing. Reviewers indicate the software is expensive compared to competitors and lacks a free trial, making it risky for new users. They mention unexpected charges, unclear billing, and difficulties understanding what features are included in their subscription. Some users feel the cost is not justified by the value received, especially for small businesses or those with limited needs. Others express frustration with price increases and the lack of transparent pricing information.

Slow and unhelpful support

39% of reviewers feel negative about Customer Support. Users report slow response times, frequent staff changes, and a lack of knowledgeable assistance. They say support often fails to resolve issues, passes feedback without action, and sometimes blames users for problems. Reviewers mention difficulty reaching support, unhelpful or dismissive communication, and frustration with repeated explanations to different representatives. Many feel the support experience does not match the expectations set by the product’s price and features.

Comprehensive customizable features

The most valuable feature is the ability to customize almost everything and the freedom to control the design and the different tiles

Commercial Manager

The community noticeboard feature has been vital to our customer-centric approach.

81% of reviewers feel positive about Features. Users say the software offers a wide range of customizable options, allowing them to tailor the system to their specific needs. Reviewers appreciate the inclusion of community features, business analytics, and a robust exercise library. They mention the ability to personalize member experiences and note that the variety of features supports both client engagement and business management. Some users find the features competitive compared to alternatives, helping them streamline operations and enhance their service offerings.

Versatile fitness management capabilities

77% of reviewers feel positive about Gym and Fitness. Users say the software supports a variety of gym and fitness business models, from small studios to large clubs. They value the extensive exercise library, customizable workout plans, and the ability to run fitness challenges. Reviewers mention the system’s flexibility in adapting to different fitness environments and its usefulness in tracking progress, managing classes, and integrating with fitness devices. Many feel it helps them grow and sustain their fitness businesses.

Efficient member management tools

Executive Director

Community boards and it was/is easy to add new members

81% of reviewers feel positive about Member Management. Reviewers indicate the system simplifies tasks like booking, sign-ups, and membership transactions. They appreciate being able to manage members online and in person, track attendance, and communicate efficiently with groups or individuals. Users highlight the ease of customizing memberships, managing financials, and automating administrative processes. Many say the platform helps foster community engagement and makes it easy for members to interact with trainers and access resources.

Intuitive and accessible platform

Manager

the mobile application is very user friendly and the portal is stable with almost no downtimes

85% of reviewers feel positive about Ease of Use. Reviewers indicate the platform is straightforward to set up and navigate, with an intuitive layout that helps both novice and experienced users manage daily tasks efficiently. They appreciate the customizable app, easy integration with other systems, and clear organization of features. Users say the mobile app is especially user-friendly, making it simple for members and staff to access tools and content. Some users highlight the ease of onboarding and the ability to adapt the system as their business grows.

Administrative assistant

Customer service and client support has a low response rate, the overall interface can be more user-friendly, as in some parts it may be difficult to navigate

Wellness Coach

For starters we were in love with the idea of having an app that contains all our business needed.

Co-Founder

We have build our health and fitness app for craft beer drinkers on the custom mobile app software.

He had to uninstall and reinstall the app twice just to use it.

Moreover, it wasn't free at all as they charged us over 300 Euros.

Also, I can easily create personalized training programs and adjust them according to the individual needs of each one.

I moved to my new gym about 1-2 years ago, and they automatically use the Virtuagym platform to manage member profiles.

Owner/Operator/Trainer

Further, the inability to adjust previously logged sessions: i.e. book a client, client cannot show up, scheduled time of appointment has passed, and we cannot undue the session.  

Directeur

Also the security to enter the platform is great

What I like the most about this platform as a personal trainer is its analytical approach and its powerful management tools.

Fitness

some problems with adding custom videos into general workout plans

Assistent manger, dietitian & sports teacher

The whole manage system, booking system (schedules) & the support by email

Easy to use after you installed the app on your mobile phone.

Personal trainer

I can see al my members of my school en work at Mondriaan, Haagsche hogenschool, Event Leisure en Defensie

Personal Trainer

The only option was to link with Paypal which had quite big payment fees.

You can not implementate dropsets or supersets in the training programm

At the time of use the app it was really lacking in development, from aesthetics to functionality.

Pictures of the exercise so it’s easy to see for the customer what kind of exercise he need to do

Personal training

It did not work for me so if was time consuming frustrating and expensive, a very bad combination.

I started working with Virtuagym at the beginning of my fitness professional career.

Healthy products distributor

Some people don't really give credit because is easier to give up and not see the whole purpose of the system.

Custom mobile app is impressive and works very well.

personal trainer 

Maybe it's an option that you make sure some client info field are marked to be filled in no or it doesn't work.

They should be more clear, and net on focusing on these people.

Ease of use, customer support and vast exercise library

Workout library , nutrition section was quite good and easy to use.

make sure you know and/or are commited to spend on this platform.

Virtuagym was brought to me by one of their sales representatives who made me believe that the application would specifically meet all my expectations, such as the integration of the virtuagym calendar with my Google calendar.

Coach

There is not an option yet for users to select their own meal plan.

Makes it difficult to track sessions completed and payroll.

It has a lot of feature that you can use with your clients and it gives you the chance to brand everything which is a plus when selling your services!

Business owner 

The sales team will mislead you and try yo get the sale over the line, I was told the app could do things that it couldn’t (even have the recording) and the sales team didn’t even hold their hand up and apologise, they just tried to shift the blame onto me and say I made assumptions, which was clearly wasn’t the case, as the recordings Cleary show.

Fittness Director 

There will only be a few things I'd change a out this app, clients and the public, being able to write reviews. If the virtual avatar can showcase the muscle this being used, have it highlighted.

Easy to use, great out of the box functionality.

Virtuagym vs Kicksite Comparison (2026)

Virtuagym

Kicksite

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives