Virtuagym Pricing, Features, Reviews & Comparison of Alternatives

Virtuagym

All-in-One Club Management Software

3.82/5 (60 reviews)

Virtuagym overview

What makes Virtuagym so special?

Combining the latest in cloud-based technology with expert fitness and industry knowledge, Virtuagym is a platform built from the ground-up for ambitious businesses.

Fitness software that oozes usability, Virtuagym has created an all-in-one solution that opens new revenue streams, reduces administration time and ultimately provides the perfect platform to elevate your fitness business.

With a wide range of functionalities, like gym entry check-in systems and automated billing, Virtuagym is adaptable to enterpises of all shapes and sizes.

Creating a webshop is a streamlined process. With built in modules to handle your billing and invoicing needs, there is no need to combine multiple solutions to get it up and running. Virtuagym does it all for you, at one easy price.

But that's not all, the world of Virtuagym is yours to explore. Join us today for a free demo.
virtuagym.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

Dutch, English, French, German, Italian and 5 other languages, Polish, Portuguese, Russian, Spanish, Turkish
Virtuagym screenshot: Virtuagym can be used for facility, class and instructor schedulingVirtuagym: Proven solution to boosting member engagementVirtuagym screenshot: Users have their own Virtuagym profiles, and can be given challenges and rewards for motivationVirtuagym screenshot: Virtuagym can be used for credit-based systemsVirtuagym screenshot: Virtuagym also includes a Point of Sale (POS)Virtuagym screenshot: Sales reports are automatically generated from Virtuagym's POSVirtuagym screenshot: Virtuagym can also be used for nutrition and diet tracking

Virtuagym reviews

Value for money
Features
Ease of use
Customer support
  3.6
  3.8
  3.7
  4.0
Ryan LeBreux

By far the BEST training software for Fitness Professionals!

Used daily for 6-12 months
Reviewed 2017-02-03
Review Source: Capterra

I have been using Virtuagym since April 2016.. I have used other platforms for my business (Mindbody, AmStatz, MyPTHub).. Virtuagym is on another level. There is a reason why they are internationally recognized and used by gyms around the WORLD. What sets them apart from any other service out there is there database of exercises and the ability to demonstrate each movement without having to be sent to a youtube video. The workout builder is awesome and very easy to use. The ONLY problem I can say about it is I wish there was a way to switch between reps vs time on exercises, and allow a way to create supersets & circuits. I have been able to easily work around that by just adding a note in the specific workouts I create. And their customer service has already confirmed them working on updating that portion of the software. Speaking of customer service.. They are amazing! You can call them anytime and speak to a real person! If you email them about an issue, someone replies within an hour. Scheduling clients is super easy. The app allows clients to register for their classes and automatically tracks remaining sessions/credits. The nutrition side is great for holding clients accountable and works similarly to myfitnesspal, but better, mainly because it is integrated with the workout portion of the program allowing clients to track calories burned/consumed. As the trainer it allows us to monitor each client individually allowing the info to remain private between trainer/client. The software also has a online portal allowing you to create "groups".. This allows you to separate members and easily communicate with your entire team. Overall I absolutely LOVE Virtuagym. Whether you're running a small studio (like me) or managing a large capacity box gym, investing in Virtuagym will instantly separate you from your "competition", especially with the custom mobile app! *****5 STARS ALL DAY! *****Everything! But most of all I like the Workout Builder. 2nd would be the "Online Portal"

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Joost Horstink

VG can be big

Used daily for 2+ years
Reviewed 2016-06-16
Review Source: Capterra

I like VG because it offers it all. In the beginning the development went very fast, but lately I didn't see a lot of improvements. The small details make VG hard to work with. And also for training, I don't like it. It's to complex The supportservice is great and doing the best they can. I hope the development will show some results in the next year. Virtuagym tries to be a total sollution, and will be that. But for no it's "in progress". Has a lot to offer. The foodapp is great Customer administrations is good, but need a lot of solvings Roster app is great. Easy overview of groupsessons and PT. Extra pay options are good.

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Daniel DeSalvo

Virtuagym: great all-in-one system

Reviewed 2017-03-10
Review Source: Capterra

My partner and I began with Virtuagym after I had investigated their booth at the 2016 Club Industry Show in Chicago. From a mobile-fitness owner's standpoint and for traditional clubs, this system can be your go-to for a complete software. First off, their support is exceptional with live chat and dedicated, rapid email response. All of my concerns and questions were always answered in a timely manner and from my requests, they've made changes to our system for us on what we wanted. For specific feautures, Ill touch on a few, but their pdf catalog/brochure really lays out everything nicely for what is offered. New and existing members can sign up for the system via request or going to the club's "online shop" where they may browse the club's products and packages. They can view a schedule with the club's class listings and book their spot. Member's receive their own profile page which can be customized and it is part of the club's own social feed. Groups can be added for different demographic purposes for what population the content speaks to. Members can create their own workouts from a large exercise and activity database, track their progress with many measurement options. Track food with a huge database of foods as well as create your own meals by saving particular foods in the nutrition diary as a meal, so it can be accessed later if the client makes and eats the same thing. Nutrition facts are clearly displayed and this can be a good tool, however does take time and work for one to become proficient and willing to do this all the time. The system syncs with Fitbit for basic statistics and VG has their own activity trackers that go with their system, NeoHealth, which could be a promotion to members. From a personal coaching standpoint, I would grade this system a B. Ive been told some updates are near that would work out some kinks and be useful additions. Push notifications, a "circuit/superset" option in the workout builder, majority of posts on the social feed go through, but some receive an error and most be re-entered. But alot is offered. You can send workouts and activities to the client's activity calendar, set up and fill in their meal plan and set goals. For business, everything is offered. Point of sale, kiosk check ins, marketing, services, memberships and more can be edited for the individual club or coach's liking

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Oliver Roberts

BUSINESS PLANNING AND CUSTOMER SUPPORT

Used daily for less than 6 months
Reviewed 2018-08-20
Review Source: Capterra

My business model required a software where we can prescribe and schedule exercise for business travellers and the Virtugym software has way exceeded our expectations and in fact has shaped our business plan much more than we could of antipated.The software is extremely versatile which has shaped the business direction of our physical activity intervention for the corporate market. The number of exercises and activities listed in the library is amazing, you can really shape your fitness programming to any demographic, we specialise in corporate health and the library provides everything and more for our exercise prescription. Finally, I find that the using the animated personal trainer is really motivating for clients as they are not intimidated by a perfectly toned personal trainer, which can be demotivating, this tool enables you to look at the character and visualise that you can do the exercise demonstrated by looking at an illustration.

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Allen Langham

Customer retention and ease of communication was our primary goal this software smashed those goals

Used daily for less than 6 months
Reviewed 2018-06-08
Review Source: Capterra

The fact that I can communicate with all my members in one place, schedule, take payments and have the full functionality of the finance section, but also add in as many staff members as needed specifically to their individual departments just Love this option. Great to track memberships and attendance as well as online option to our business. The support by far is AWESOME the team that looks after the UK clients are simply incredible and they go over and above to help and have worked late working on our system and to know that you have a full office pulling out all the stops to make things awesome for your business is such a relief. Telephone, email and chat feature are the support methods and when that office is shut other offices worldwide pick up the issue and assist so the support package is by far the best I've come across and without them I would have not stayed with the software. But they have gone above and beyond to help us get it right and that I value a lot, team is fantastic real-life hero's

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Virtuagym pricing

Pricing options
Subscription
View Pricing Plans

Pricing information is available on enquiry.

Virtuagym features

Activity Dashboard
Attendance Management
Automated Scheduling
Automatic Notifications
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Credit Card Processing
Customer Database
Electronic Payments
Event Scheduling
POS
Recurring Billing
Registration Management
Reporting & Statistics
Time & Attendance Tracking
Website Integration

Automatic Reminders (33 other apps)
SMS Integration (24 other apps)

Additional information for Virtuagym

Key features of Virtuagym

  • Workout plan templates
  • Branded club app
  • Scheduling
  • Online and in-app booking
  • Payment management
  • Attendance monitoring
  • RFID check-in system
  • Point of sale (POS)
  • Automated invoices by email
  • Integrated online payment service
  • Progress tracking
  • Member profiles
  • Support for credit-based services
  • Multi-visit passes
  • Member filtering
  • Member retention dashboard
  • Branded community portal
  • Member challenges and rewards
  • Multi-language member emails
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Benefits

Users can create branded invoices, and accept payments via cash, credit cards, direct debit, and wire transfer.

The member retention dashboard allows users to see the number of active members, new subscriptions and unsubscribed clients, across different time periods, and calculations and visualizations for business growth, client retention rates and expected customer lifetime.

Users can filter members based on when their membership ends, by those without current memberships, or those who have been inactive, to target specific groups.

Support for credit-based accounts allows users to set up multiple credit-based services, such as classes, solariums, or personal training sessions, with credits automatically deducted every time a member uses any one of these.

The integrated check-in system allows users to monitor member access, with RFID card or key tag scan-in, and options for credit deductions and check-out requirements.