App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Virtuagym Pricing, Features, Reviews and Alternatives
Virtuagym FAQs
Virtuagym product overview
What is Virtuagym?
The complete Virtuagym software accommodates various fitness features, such as a nutrition app, a workout app, a membership management platform with a recurring billing system for each client, a custom business portal displaying your brand colors and images and an entry tag for clients
Key benefits of using Virtuagym
Typical customers
Platforms supported
Support options
Training options
Not sure about Virtuagym? Compare it with a popular alternative
Virtuagym
Starting from
No pricing info
Starting from
89
Per month
Flat Rate
Virtuagym pricing information
Virtuagym features
Functionality
3.8
/5
223
Total features
124
19 categories
Most valued features by users
Functionality contenders
Virtuagym users reviews
Overall Rating
3.8
/5
223
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.26/10
90
64
22
21
26
Overall rating contenders
Naomi T.
CEO,Dance Fitness Instructor
Health, Wellness and Fitness, self-employed
Review source
Transcript
Naomi T.: Hi, I'm Naomi. I am a group fitness instructor in the fitness instruction industry, and I rate...
Verified reviewer
Recreational Facilities and Services, self-employed
Used daily for 6-12 months
Review source
Share this review:
I enjoy using Virtuagym and so do my clients.
I love how much the software has to offer! I wanted a software that does it all to automate some of the work. They have scheduling, coaching, exercises, nutrition, activity tracker, point of sale, online shop, challenges, etc. The customer service has been amazing!
Because it has so much to offer, it has been a bit overwhelming setting it up and learning. However they offer lots of training videos and 1-on-1 training, you just need to set time aside for that.
Hi There! Thanks for leaving such a wonderful review for Virtuagym! We are glad that you are enjoying our product to take of your scheduling, coaching, exercises, nutrition, activity tracker, point of sale, online shop, challenges. It sounds like Virtuagym is taking care of some heavy lifting so that you can focus on making the world a healthier place! We work very diligently to give you the...
Dan E.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
It has been very beneficial to every day use. From setting up new membership to taking payments
Was easy to set up with the one on one help going over all features and way to use them. It make our book keeping easy and membership and payment management is awesome.
Tech support not available 24/7 if there is a problem can take days to fix. One of the features my members like most was when they scanned in at gym door it greeted them by name and told them how many credits they had left. One day it just stopped showing and after many phone calls still not back up.
Dear Dan, Thank you for providing us with your valuable insight. We are glad to hear about your positive experience with Virtuagym, and your feedback will be, of course, taken into consideration. As for the issue you mentioned you have been experiencing with the check-in system, please feel welcome to email us at support@virtuagym.com so we can look further into this and help you find a resolution! Team Virtuagym
Rita C.
Health, Wellness and Fitness, self-employed
Used daily for 2+ years
Review source
Share this review:
Not that great, since the person who told me about the software told me that I had to only give a month's notice for my license to be cancelled, but I am told I have to give a YEAR's notice. I'd also rate the customer service a 2.5 at best, as they like to blame you, the customer, for any issues.
Ease of putting in client info, though I did not like that everyone was automatically a male. Very strange.
If you have clients who have expirations for packages, the software does not keep track of it as users book classes, nor does it keep track of the number of credits left as clients use them. You are only aware when there is none left. There is a pop up that pops up each and every time you log on, even if you click on "no thanks" for the notifications.
Dear Rita, Thank you for your review. I do think that there was some misunderstanding so I hope we can help to clarify. You had originally purchased the system back in 2018 and used it fully and frequently for 2.5 years without any complaints. So it seems that you were pretty satisfied with the system overall. Data on packages is available in the Business Analytics section of your portal. When...
Allie B.
Health, Wellness and Fitness, self-employed
Used daily for 1-2 years
Review source
Share this review:
I’ve had a great experience between the Programming and the customer service.
The ability to create workouts with avatars for clients.
Schedule integration is a little confusing between the scheduler and Appointment Schedule. It would be a lot easier to manage if they communicated or were combined.
Dear Allie, Thank you very much for taking the time to share your feedback with us. We are thrilled to know that you have used the Coach module in such a good way. Lastly, merging the schedule and the appointment schedule is already part of our roadmap, so we will notify you, and the rest of our clients when this has been implemented. Please feel free to contact us at support@virtuagym.com if you need assistance. Team Virtuagym
Amieris L.
Civic & Social Organization, 51-200 employees
Used daily for 6-12 months
Review source
Share this review:
Overall, our organization is happy with our choice to move to virtuagym. There are some features that we want to see the app develop into, but it offers a benefit to our internal team and clients.
-The new business analytics feature is going to a wonderful asset to our team -Setting up the app was clear- we had a lot of support from the team -We are able to manage various calendars and systems -The system is very user friendly -There are clear ways to customize the experience -customer service is pretty responsive to the needs of our organization
-We currently use Daxko billing software and the two systems do not naturally integrate. So our membership data doesn't track into Virtuagym -Programs aren't as customizable as we would like. Individuals have to have their own distinct log in and app in order to sign up for classes- it makes it difficult for doing open community events, or for parents/guardians to sign up their minor child to a class. (i.e people should be able to sign up for more than one slot. -The notifications/move reminders sent to clients-want to have that turned off -We had to work to have weight removed from the first questions that app asked -Overall, we want to have a more "holistic wellness" approach and this app is very normative in its approach to health.
Dear Amieris, We are delighted to hear about your positive experience with us. It is exciting to know that our system has met your expectations! we work very hard to ensure we provide our customers with a very high-notch product, so we are very appreciative to know our efforts have been paying off. As for the integration with Daxko, this is not currently part of our system but we will, of course, take your feedback into consideration for future planning. Let us remind you to share any further questions and ideas by emailing us at support@virtuagym.com. Team Virtuagym
Common Virtuagym comparisons
© 2010-2023 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.