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Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.
Suited for Gyms, Personal Trainers and Health Clubs, Virtuagym is an all-in-one Fitness software that provides the infrastructure...
Starting from
139
Per month
Starting from
29
Per year
4.0
2.8K
1.3K
763
342
135
232
Pros
Pros
Cons
Cons
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User reviews that mention these apps
tim w.
Recreational Facilities and Services, 11-50 employees
Used daily for 1-2 years
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TERRIBLE. TOP TO BOTTOM.
AWFUL ACROSS THE BOARD. TOTAL RIP OFF. ZERO CUSTOMER SERVICE. CONSTANT PROBLEMS WITH SOFTWARE. RUN. MINDBODY IS 1000X BETTER. SO GLAD WE SWITCHED BACK TO MINDBODY.
AWFUL CUSTOMER SERVICE. INADEQUATE APP. USER EXPERIENCE WAS AWFUL AND CONFUSING. WAY OVERPRICED.
Dear Tim, Your feedback is very much appreciated, It is indeed very sad to hear that our services did not meet your expectations. We've been performing constant improvements to the system itself and the options available that it's a little bit strange to read it did not work for you at all. Unfortunately, when dealing with technology, obstacles will always arise and while we try to deal...
Josko K.
Health, Wellness and Fitness, 1-10 employees
Used other for less than 6 months
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Terrible.
There were absolutely no pros using this product. Every other system I used was better 10 fold. I have used Mindbody, Acuity, Appointly, and other similar fitness apps.
1) They lied in their sales call. When I asked about payroll they navigated around the question and didn't answer it directly (they don't offer pay roll). They told me that it was a mindbody substitute and while it looked great, their appointment booking was in BETA with many of the features missing. When I told them that I was dissapointed that they lied about the software they denied everything....
"Dear, Josko Thank you for your review, We are very sorry to hear that your Virtuagym experience was not as you expected from the sales standpoint. During the sales process, your needs are analyzed and our sales team will adapt our different modules accordingly. Nevertheless, I understand that the lack of clear communication must be very frustrating for you. We will definitely look into the details of the communication that took place between our you and our team and address any possible areas of opportunity we may find on our way. Once again thank you for taking the time and sharing your opinion. With Warmest Regards, Virtuagym, "
Ryan L.
Health, Wellness and Fitness, 1-10 employees
Used daily for 6-12 months
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I have been using Virtuagym since April 2016.. I have used other platforms for my business (Mindbody, AmStatz, MyPTHub).. Virtuagym is on another level. There is a reason why they are internationally recognized and used by gyms around the WORLD. What sets them apart from any other service out there is there database of exercises and the ability to demonstrate each movement without having to be sent...
Everything! But most of all I like the Workout Builder. 2nd would be the "Online Portal"
The ONLY thing I wish they would update is the Workout Builder.. Offering buttons to more easily switch reps/time, type of workout (circuit, hiit, supersets). Also maybe a way to copy exercises if you are doing them more than once within a workout? Virtuagym has already confirmed they are working on updates. In the meantime I have been able to easily work around these by adding little notes within the specific workouts.
Hi Ryan, thank you so much for your feedback! Just reading this made us feel proud about the hard work we all put into creating not only a great product but also cater each client's specific needs. As my colleagues have already confirmed, we are currently building a new version of the workout editor which will include many more different functions such as circuits and supersets. All best, Alkistis