OptimoRoute Pricing, Features, Reviews & Comparison of Alternatives

OptimoRoute

Route & scheduling optimization for every service industry

4.55/5 (51 reviews)

OptimoRoute overview

What is OptimoRoute?

Cloud-based for straightforward and centralized deployment, OptimoRoute is a route planning and scheduling software for companies deploying delivery drivers and field service technicians. Available across scalable Starter, Business and Enterprise pricing packages, the system claims enough flexibility to meet the needs of any service industry that sends drivers and technicians into the field. Promising efficiency increases as much as 15-25%, OptimoRoute leverages genuine travel times and actual geographic distances to calculate unlimited route plans that really do meet the generated schedules. This not only inspires confidence in the accuracy of implied time and cost savings, but also that services will more than meet client or customer expectations.

Users can import orders in batch from CSV, generate routes and then share these plans with drivers. Orders can be viewed on the intuitive map-based interface and edited directly where necessary, setting order, driver and technician parameters. Administrators can stipulate work hours, overtime, start / end locations for particular drivers, lunch break times, skills, service areas and more, while defining fixed costs, distance-based costs and time-based costs. Different vehicle types too can be described to acknowledge limits on capacity such as number of boxes, weight and volume etc., plus any defining characteristics. Driver workloads can be balanced by hours and orders, and routes modified manually with automated recalculations to reflect changes. Routes can then be shared, exported, or sent directly to drivers via email with navigation links for installed smartphone apps and satellite navigation devices.
optimoroute.com

Pricing

Starting from
$17.10/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
OptimoRoute screenshot: OptimoRoute provides genuine, accurate travel times for effective scheduling How to plan routes in OptimoRouteOptimoRoute screenshot: The system suggests which driver or technician should be used to carry out certain orders and the sequence by which they should be dispatchedOptimoRoute screenshot: Reduce overall driving distances and needless time wasting with OptimeRoute's Smart Stop sequencesOptimoRoute screenshot: Automate processes with integration API support, which enables connectivity with a web store, ERP solution or other third-party appsOptimoRoute screenshot: Import orders from Excel and CSV files, and export generated routes to spreadsheet  OptimoRoute screenshot: Email routes directly to drivers or export to Microsoft Excel for convenient sharingHow to import orders via copy/paste

OptimoRoute reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.3
  4.5
  4.8
Mark Brown

Simply the BEST

Used daily for less than 6 months
Reviewed 2019-04-16
Review Source: Capterra

So you might have guessed I'm a little impressed with this software. I have been using route4me mobile for the last 3 weeks and it was adequate, but lacked. You CANNOT upload an address it does not recognize and as I previously mentioned "geotag". This simple ability, not to mention their generous 30 day trial (not 3) and the fair pricing led me to purchase a years subscription before I even used the software live on my route. I had a question about some routing so I emailed support on a Sunday and had a response within the hour. If you are on the fence about routing software, belive me this is the one. Don't even try anything else, unless you like giant pains in your butt or losing your hair from frustration!

Pros
First and foremost what I like the best is the pricing. I know that seems like a shallow response but I have not been able to find a comparable route planner that realizes I am only one person, not a fleet, and offers me a reasonable price for their service. Other benefits are the address matching function, it is much better than the programs I have been using. Better yet, if the program does not recognize an address in my upload lists it will proc a geotag I can move to where I want the address located. I work in a rural area and this is probably the most amazing ability I have found. Want it to be better?? It saves the name of the location in your active address book and will pull it up the next time eliminating future corrections. The fact that the computational process is all done on their servers means I can run the webservice on a very basic machine I feel safe leaving in my vehicle for this service. The mobile phone app is so simple, yet elegant in its design it boggles my mind. No heavy features to get in the way just simple functionality. The GPS tracking in real time is also quite accurate. The fact I can just push a route to my mobile from the Web service is outstanding. There are a host of other commonalities that this shares with other services like "in delivery" and "complete" functions.

Cons
OK, so I cannot ramble on about the service and not have something a little clunky about it so here it is... updating "live" delivery lists is a bit un-possible, I say un-possible because it is not impossible but the work around is a little bit of a PITA. The inability to have more than one "depot" at a time is a personally unique challenge seeing as I do an in and out run, but I just do my afternoon in reverse.... hardly the end of the world. That's the worst I have to say about it =)

Response from OptimoRoute


Hey, Mark. It's great to hear we checked so many of your boxes right off the bat. Email us at support@optimoroute.com so we can help make the "un-possible" a bit easier!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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JONATHAN STAVIN

Invaluable product

Used daily for 6-12 months
Reviewed 2019-12-02
Review Source: Capterra

Routing improved and streamlined, bottom line increased, product pays for itself many times over. I have tried a number of routing software applications and optimoroute is the top choice you can make. Reliable and easy to learn you will question why you ever did without it.

Pros
I need to route two different work crews all over northern Illinois, usually 150+ miles per crew per day. In the past each crew chief would use a Garmin GPS to manually route up to 15 service visits per day but since using optimoroute we have increased work time and decreased travel time plus saved 15% yearly on fuel costs per crew truck. This product pays for itself immediately and will increase your bottom line! The customer service is first rate and I always received an answer from the team at optimal the same day and enjoyed a solution within 24 hours, The program itself is user-friendly and easy to master.

Cons
Absolutely nothing, I could find no negatives using this software, dealing with the company and the people there

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Claire Molek

We love OptimoRoute

Used daily for 6-12 months
Reviewed 2020-05-11
Review Source: Capterra

Optimo's customer service is incredible, their software does almost everything we could ever need, in an intuitive way, and we'd be lost without them!

Pros
This software has enabled our business to be 2X more efficient! It's great that we can track and analyze the data over time, and has been an incredible tool for our drivers while on the road.

Cons
There's a couple things here and there that would make this thing easier to use, but the team at Optimo is constantly upgrading and even within the last 6 months, it has become a more suitable product for us!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

does the job but could be a lot better

Used daily for 6-12 months
Reviewed 2019-03-15
Review Source: Capterra

Customer service is very good and fairly responsive, but the product itself is unimpressive.

Pros
It's the best we could find, and it does the job well enough.

Cons
There are a number of improvements that could be made to this software, too numerous to recount here. And while the entire industry suffers from this, the fact that it's not married to live traffic data makes the software basically useless in terms of tracking driver effectiveness. Essentially this software is slightly better than just doing it through a spreadsheet.

Response from OptimoRoute


Companies see huge improvements over manual planning with our software. If you haven't seen similar gains, perhaps we can suggest a workflow which will get you great results automatically. What's different about OptimoRoute is we have many features like overnight, weekly and multi-day long haul planning, and many other features that other programs don't have.
If you want to know more, please contact us at support@optimoroute.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Kam Trocki

Game Changer

Used daily for 6-12 months
Reviewed 2019-09-06
Review Source: Capterra

Pros
The best part about this software is that it works. It does exactly what we need it to do, very happy with this tool.

Cons
Waiting on features like sms to client notification, and customer signatures.

Response from OptimoRoute


Hello Kam,
Thanks for leaving us this review - we appreciate the feedback. Glad to hear that OptimoRoute is a game-changing tool for your business. Just a little more waiting though, because we're working on SMS Realtime Order Tracking and signature capture - stay tuned!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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OptimoRoute pricing

Starting from
$17.10/month
Pricing options
Free trial
Subscription
View Pricing Plans

A 30-day free trial is available, then:

Starter: $17.10 per driver, per month (billed annually)
Business: $26.10 per driver, per month (billed annually)
Enterprise: $35.10 per driver, per month (billed annually)

OptimoRoute features

API
Activity Dashboard
Data Import/Export
Delivery Tracking
Dispatch Management
GPS
Location Tracking
Order Management
Real Time Data
Real Time Monitoring
Reporting & Statistics
Route Management
Route Optimization
Status Tracking
Third Party Integration
Transportation Management

Automatic Notifications (42 other apps)
Billing & Invoicing (44 other apps)
Real Time Updates (40 other apps)
Shipping Management (64 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for OptimoRoute

Key features of OptimoRoute

  • API available
  • CRM
  • CSV order import
  • Capacity planning
  • Collections management
  • Drag & drop scheduling
  • Driver management
  • ERP integration
  • Email integration
  • Excel route export
  • GPS tracking
  • Order management
  • Performance metrics
  • Professional services automation
  • Route costing
  • Route management
  • Route maps
  • Route optimization
  • Scheduling
  • Strategic planning
  • Territory management
View All Features

Benefits

OptimoRoute is a cloud-based route planning and advanced scheduling solution that is scalable to support the deployment of driver staff and service technicians across food delivery, retail and distribution, maintenance, healthcare and similar trades.

The solution claims to deliver an increased operational efficiency by as much as 15-25% by servicing a greater number of orders via optimized routes demanding less driving time and a reduction in miles that requires less fuel.

Setup and usage promises to be a matter of steps, starting with the ability to import multiples of existing orders from Excel or CSV files, assigning those orders to the best planned route, before sending those routes to drivers or exporting to Excel.

OptimoRoute works off of real travel times and distances in a way that ensures businesses, dispatchers, drivers, clients and customers alike can be confident that generated schedules are accurate and effective.

API-based integration allows OptimoRoute to be linked to web stores, enterprise resource planning (ERP) systems or any variety of third-party applications for adding further process automation capabilities.