OptimoRoute Pricing, Features, Reviews and Alternatives

The best part about this software is that it works. It does exactly what we need it to do, very happy with this tool.

Waiting on features like sms to client notification, and customer signatures.

Hello Kam, Thanks for leaving us this review - we appreciate the feedback. Glad to hear that OptimoRoute is a game-changing tool for your business. Just a little more waiting though, because we're working on SMS Realtime Order Tracking and signature capture - stay tuned!

We started using this product about 6 years ago to replace home grown javascript + route planning solution + manually loaded GPS's. The quick import, plotting, and route distribution saved us many hours of work to plan pickup routes for up to 6 trucks and up to 450 stops per Saturday for 3 Saturdays each January for a charity fundraiser. Tracking trucks and being able to change routes on the fly are big benefits also.

I'd like "avoid U Turns" and "avoid crossing street" to be separate routing constraints. We do a lot of side street pickups and crossing the street is no problem, but U-Turns in 16' trucks are difficult.I'd like the time per stop to be able to be seconds and tenths vs whole seconds.

Hi Joe, thank you for being our customer for 6 years! We're so happy to see that you were able to replace a homegrown solution with OptimoRoute and that our support team has been good. We created OptimoRoute to help organizations like yours save on planning time and help them adjust to changes that can happen unexpectedly. We appreciate your insights into separating the routing constraints and time per stop as well.

The promise of the resolution of an ongoing logistics challenge .

The software regularly gives you optimized routes that go in circles rather than in a logical progression. Moreover the estimated travel time between locations is significantly shorter on the app than the actual stated in the navigation app.

Hi Francesco, Thanks for taking the time to write a review and thanks for letting us know about your concerns and issues. We're very sorry to hear that you've had a subpar experience using our software. We'd love it if you'd give us a chance to make it better. If you've got a minute, you can write to us at support@optimoroute.com so we can work out which solutions are best suited for your company. Hope that helps!

Customer satisfaction & Employee satisfactionOur customers are well informed about when they woll receive their purchases. They can adapt in advance. Our drivers have all customer information at their finger tips. To ensure a speedy delivery.

We are very seasonal. A lot of work around Easter en Christmas. Less during the year. During the busy times we may need 2 or 3 drivers. But we only have a license for 1. That makes it difficult to operation efficiently. We don’t want a 2nd license for just a few weeks of work.

We're really glad to hear that your customers are happy with their real-time updates, and that your employees have important customer information handy so they can adapt to any changes. We work with a lot of businesses that are seasonal, and a hallmark of our product is that we have flexibility (including monthly billing and upgrades) to help businesses scale up during crunch seasons. Feel free to reach out to sales@optimoroute.com if we can help you with your billing plan. Thanks, Rutger!

Love the live tracking abilities for customers, review options for customers, etc. Allows us to give detailed instructions to staff on the task that needs to be completed.

Cost is good, however wish that we could use the system to send out emails (i.e. notices) to customers to be able to ask whether they want to opt for additional services, etc., sorta like a mail chimp, or some way to integrate into your accounting software such as other apps.

Seasonality that comes with lawn care and snow removal business creates very specific software needs and we are glad to hear that we have managed to cater to them. It's also nice hearing that our features are helpful for your everyday work. As for emails, whilst OptimoRoute does not accommodate marketing messaging, we do send email and text notification for when an order is complete. There is no character limit for email notifications and would be a perfect place to ask your customers to opt in for more services after a job is successfully completed. That said, our engineering team works daily on making improvements and updating OptimoRoute with new features and we would love to hear your suggestions! Just send us an email at support@optimoroute.com.