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eFD Pricing, Features, Reviews and Alternatives

eFD product overview

What is eFD?

eFD from Seker is designed to give Funeral Directors more time to care. Our complete funeral home management and administration software combines automated processes, intelligent learning, and industry expertise to reduce the burden of administration whilst ensuring consistent quality of presentation and product. From first call to aftercare, eFD is the natural choice for independent Funeral Directors.

Key benefits of using eFD

- Complete management: from first call to after care
- Cloud-based: access from any device, any time, anywhere.
- Automated processes: reduce the burden of administration
- Reporting & analytics: make smarter business decisions

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
FAQs/Forum

Training options

In Person
Live Online
Webinars
Documentation
Videos

eFD pricing information

Value for money

5.0

/5

3

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

eFD features

Functionality

5.0

/5

3

Total features

34

1 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Multi-Location
Activity Dashboard
Alerts/Notifications
Customer Database
Customizable Reports
Contact Management

eFD users reviews

Overall Rating

4.7

/5

3

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

2

1

0

0

0

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Douch Family Funeral Directors Say

Reviewed 2 years ago
Pros

The ability to seamlessly integrate our accounts package (Xero) to eFD in real-time. To host the software cloud based so it can be accessed from anywhere and by all staff. To talk automatically to our Client's Web based Memoriam Portal via eFD's API. To be able to provide personalised correspondence to the client in a an easy to use editable format. The intuitive way the software leads the Funeral Director through funeral arrangement journey. The ability to review the up-to-date status of a funeral, at any time.

Cons

It took a little time to understand the setting up procedure. Once we fully understood how the suppliers, products, contacts and documents worked within eFD, all became clear, however a little time consuming.

Vendor response

Thank you for your feedback Jonathan. We have enhanced our training to ensure a better understanding of how eFD handles products, suppliers & contacts. Since your launch we have introduced a Microsoft Word add-on to assist with the creation of documents.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

An excellent product with professional support

Reviewed 7 months ago

They are supportive, professional and keen to work with us as we develop our service

Pros

Ease of use, giving our team time to concentrate on the families we are serving

Cons

Nothing to dislike, very pleased with the move to Seker and eFD

Vendor response

Thank you for your feedback James, we look forward to continuing to grow eFD with the funeral industry expertise of our Users.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Simon says!

Reviewed 2 years ago

Overall, the product has revolutionised the way we work without requiring too much adaptation of our ways! Going forward, once we manage to integrate with an accounting package we will be able to take full advantage of its features.

Pros

The intuitive way that data is captured, displayed and used in progressing a funeral from initial enquiry through delivery.

Cons

Understanding and setting up products, suppliers and contacts, which is fiddly and repetitive. It also requires an acceptance that it will replace, or at least duplicate, your sales ledger. Once this is accepted its 'ways' become easier to understand.

Vendor response

Thank you for your feedback Simon. We have enhanced our training to ensure a better understanding of how eFD handles products, suppliers & contacts. During the onboarding process we recommend utilising our data import tool by submitting the data in the required templates to be imported by Seker, once the set up is complete, updating products, suppliers & contacts manually moving forward is simpler.

eFD FAQs and common questions

Q. What type of pricing plans does eFD offer?

eFD has the following pricing plans:
Pricing model: Free
Free Trial: Available


Q. Who are the typical users of eFD?

eFD has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does eFD support?

eFD supports the following languages:
English


Q. Does eFD support mobile devices?

eFD supports the following devices:
Android, iPad, iPhone


Q. Does eFD offer an API?

No, eFD does not have an API available.


Q. What level of support does eFD offer?

eFD offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum

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