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Parting Pro
4.7
(56)

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Business growth solution for the cremation industry

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Parting Pro Pricing, Features, Reviews and Alternatives

Parting Pro product overview

What is Parting Pro?

Parting Pro is a cloud-based business management solution, which helps enterprises in the cremation industry manage online payments, reviews, electronic signatures, forms, and more. It lets users generate proposals and automatically send follow-up emails to improve customer loyalty.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Chat
Email/Help Desk

Training options

Webinars
Documentation
Live Online
Videos

Parting Pro pricing information

Value for money

4.6

/5

56

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Parting Pro features

Functionality

4.5

/5

56

Total features

25

1 categories

Most valued features by users

Order Management
Customer Database
Contact Management
Pre-Need Management
Data Import/Export
Electronic Signature
Data Storage Management
Email Marketing

Parting Pro users reviews

Overall Rating

4.7

/5

56

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.12/10
Rating distribution

5

4

3

2

1

40

14

2

0

0

Pros
The ease of use is my favorite thing about the software. Being able to help a family along as they complete paperwork if they do have questions is also very helpful.
The customer service is the absolute best they respond within seconds and always eager to help us find solutions to any issues we have.
The clean and modern look. Very user friendly and there is always someone to help if I have any questions.
Cons
In the beginning there was some wording that was confusing to the families.
Then, I have two cases and end up having to delete one. The bad thing is it took me time to do all this.
As with any digital product, there will be end users that struggle no matter how simple the UI. For the end user, looking at long forms on a mobile screen can sometimes be difficult.
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Improves the Customer Experience, Easy to Use.

Reviewed 2 years ago
Pros

PartingPro streamlines our communication with the families we serve in a way we could not before using the software. The visual layout of PartingPro is fairly intuitive and allows the team to manage their work much more easily and obtain payments more quickly.

Cons

The invoicing functionality and reporting could be improved to provide easier use by our team and management. Features to help match the various payment scenarios each family requires such as splitting payments would be a value-add. Also, more robust, detailed automatic financial reporting would help management more easily perform general admin functions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software for cremation services

Reviewed 2 years ago

Overall great experience. No complaints.

Pros

The clean and modern look. Very user friendly and there is always someone to help if I have any questions.

Cons

There is nothing that I dont like. Everything is great. Maybe just the UPD urns shipping is longer than it should be, but that isn’t a parting pro issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Parting Pro Review

Reviewed 4 years ago

My over all experience has been enjoyable. It is a breeze to arrange a cremation through Parting Pro and its even fun.

Pros

I like that the software allows people to arrange cremation and funerals, sign legal documents with ID verification and even collect and send payment, all with the ease of never leaving your desk. It is accurate, precise and it allows you and your client to edit and communicate on the same document in real time. And Parting Pro has excellent customer service options to communicate with the admins via SMS.

Cons

I do not understand the convenience fee. I wish it was a set-in-stone percentage so that I could tell my families what the convenience fee will be before I send them the invoice.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review

Reviewed 4 years ago

I'm very happy overall with Parting Pro the software has been great and its always getting better as new advances come along. The people with Parting Pro are great too! Always so helpful and willing to make our business better.

Pros

My favorite parts are being able to do everything from one spot. Such as the paperwork being sent to families and the option to send them an invoice as well. Making it so we can send each family member their own forms is helpful. When we are able to make edits to help a family complete the forms or check their status is helpful, this way we know where the families are in the process. Being able to see all of our cases on one page with their status is nice and the ease of navigating through all the types of cases and in each individual case is something else I like.

Cons

If the software were to be more mobile friendly on our end and the families it would make things even better. When were out of the office and only have a phone to use it can sometimes be a challenge. If it were done in an app format would be great.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Parting Pro simplifies your LIFE!

Reviewed 2 years ago

The customer service at Parting Pro is the best. Any time I have had a question or concern they are right there to answer my questions and guide me through the process. I'm never left wondering what to do. Thanks Parting Pro!

Pros

Signing up with Parting Pro for my online cremation business was the best decision I ever made. My internal processes have been streamlined due to all the great features Parting Pro has to offer. If you are looking for a simple way to stay engaged with your client and organized at the same time, give Parting Pro a look. You won't be disappointed.

Cons

I would be nice if we could easily merge cases. When I take a call over the phone I will typically get their information and send them an email through Parting Pro. Often times when the client decides to move forward and go through the online process it adds them as a new case. I don't like deleting anything but there is not a feature for me to merge the two cases. That would be helpful.

Parting Pro FAQs and common questions

Q. What type of pricing plans does Parting Pro offer?

Parting Pro has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of Parting Pro?

Parting Pro has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does Parting Pro support?

Parting Pro supports the following languages:
English


Q. Does Parting Pro offer an API?

No, Parting Pro does not have an API available.


Q. What level of support does Parting Pro offer?

Parting Pro offers the following support options:
24/7 (Live rep), Phone Support, Chat, Email/Help Desk

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