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Lightspeed Retail vs Cumulus Retail Comparison (2026)

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Lightspeed Retail

Cumulus Retail

Overview

Lightspeed is a unified point of sale and payments platform designed for retail, restaurant, and golf course businesses. The software offers inventory management, omnichannel sales capabilities, real-time reporting, and integrated payment processing. It includes features such as cloud-based operations, API connectivity for third-party integrations, wholesale buying tools, and multilocation support for businesses operating across multiple sites.

Cumulus Retail software is a Celerant retail management solution for small and mid-size retailers. The product helps manage business tasks through one platform and offers a combination of e-commerce, point-of-sale, digital marketing, and back office features to ensure real-time visibility.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

109

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

125

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

976

585

160

124

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

4.4

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

Pros

“A sudden "policy change" and now we're getting a additional $400 per month charge on top of our subscription fee until we switch to their merchant card service. ”

Matt C.

Pres

“I also had to get a separate plugin (from a 3rd-party) in order to fully get my POS and website to sync.”

Carleton T.

Admin

“It’s gives you a report graph to compair sales in whatever period or in categories.”

Amile B.

Administrator

Pros

“Bobby brings a unique blend of technical expertise and genuine care to everything he does—whether he’s collaborating on a project, offering guidance, or troubleshooting a complex issue, he always delivers with clarity and confidence.”

Zayra C.

Associate

“Overall, when the system runs smoothly, it is easy easy to navigate and helps us keep track of our inventory more efficiently and creates a faster checkout process for our customers.”

Traci H.

Inventory Specialist

“What we weren't told was that the ordering is only based off of whomever has the most in stock not the best price.”

joshua w.

managing member

Cons

“After explaining the situation and providing written proof of what had been promised to me, [sensitive content hidden] assured me that the fee would be credited back to my account and that it wouldn’t be charged again until the end of my subscription term in May. If we don’t sign up with them for credit card processing before May, they will continue to charge us $ 930 per month for not processing with them. While the issue was eventually resolved as far as crediting us the $ 930, (after significant delays and frustration), the experience left a bad taste.”

Giuliana F.

co owner

“I’m now out over $2,000 for IT fees, paying more than $300 per month for a service that wasn’t what I was promised, and I’m now looking for a new POS system, because we do not want to process with them because of the bad reputation that they have with the credit card processing. ”

Giuliana F.

co owner

“Long wait time for customer support, and we were lied to by not being transparent about credit card fees for not processing with Lightspeed”

Giuliana F.

co owner

Cons

“The interface isn’t always intuitive, and certain processes—like reporting or managing complex inventory—can be more time-consuming than expected.”

Debra C.

Owner

“It is cumbersome to add inventory to the database.”

ron j.

manager