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Shopify vs Lightspeed Retail Comparison (2026)

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Good recommendations?

Shopify

Lightspeed Retail

Overview

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Lightspeed is a unified point of sale and payments platform designed for retail, restaurant, and golf course businesses. The software offers inventory management, omnichannel sales capabilities, real-time reporting, and integrated payment processing. It includes features such as cloud-based operations, API connectivity for third-party integrations, wholesale buying tools, and multilocation support for businesses operating across multiple sites.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

109

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

6.7K

4.3K

1.9K

348

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

4.0

976

585

160

124

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

Pros

“I use it to sell photography albums, and it provides a professional checkout experience, secure payment processing, and multiple payment options for clients.”

michael k.

President

“We use Shopify for new webshop builds, redesigns, replatforming projects, migrations and ongoing webshop optimization.”

Simon A.

Founder and Shopify E-commerce Strategist at Opklopper

“Our experience is that Shopify gives growing brands a reliable foundation for product management, checkout, payments, shipping, content, tracking, apps, integrations and international growth.”

Simon A.

Founder and Shopify E-commerce Strategist at Opklopper

Pros

“A sudden "policy change" and now we're getting a additional $400 per month charge on top of our subscription fee until we switch to their merchant card service. ”

Matt C.

Pres

“I also had to get a separate plugin (from a 3rd-party) in order to fully get my POS and website to sync.”

Carleton T.

Admin

“It’s gives you a report graph to compair sales in whatever period or in categories.”

Amile B.

Administrator

Cons

“Monthly subscription that can strain cash flow at launch, some third-party apps get expensive quickly, advanced customization requires coding knowledge.”

Nicole T.

Event Marketing and Operations

“Another minor frustration is that certain features and reports are only available on higher-tier plans, which can make it difficult for smaller businesses to access the tools they need without upgrading.”

Gary A.

Founder CEO

“The discount code system is pretty basic - we can't do the tiered pricing structures our bulk buyers expect without workarounds.”

Andy C.

Sales Director

Cons

“After explaining the situation and providing written proof of what had been promised to me, [sensitive content hidden] assured me that the fee would be credited back to my account and that it wouldn’t be charged again until the end of my subscription term in May. If we don’t sign up with them for credit card processing before May, they will continue to charge us $ 930 per month for not processing with them. While the issue was eventually resolved as far as crediting us the $ 930, (after significant delays and frustration), the experience left a bad taste.”

Giuliana F.

co owner

“I’m now out over $2,000 for IT fees, paying more than $300 per month for a service that wasn’t what I was promised, and I’m now looking for a new POS system, because we do not want to process with them because of the bad reputation that they have with the credit card processing. ”

Giuliana F.

co owner

“Long wait time for customer support, and we were lied to by not being transparent about credit card fees for not processing with Lightspeed”

Giuliana F.

co owner