App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Cumulus Retail Logo

Write a review

POS & eCommerce for Small Business That Works Well & Right

(3)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Cumulus Retail Pricing, Features, Reviews and Alternatives

Cumulus Retail product overview

Price starts from

125

Per month

Per Feature

What is Cumulus Retail?

Cumulus Retail is a software platform developed for small and mid-size retailers to help them manage their business operations via a single system. Cumulus features a Getting Started Wizard that helps users with the setup process while the System Configuration option helps users set up the software in a customizable way. Cumulus Retail users can add frequently sold items to the Quick-Select Item Menu to help process sales efficiently. Cumulus allows users to search for products based on descriptions, style, or keywords and permits authorized users to update pricing levels for each item that is entered into the database.

Key benefits of using Cumulus Retail

• Cumulus Retail’s Inventory Management functionality helps users create inventory adjustments, create auto-replenishment for products based on preset product levels, carry out real-time tracking of inventory movement and track inventory using the serial number.

• The platform provides reporting capabilities to help users gain access to pre-defined reports. The Report Designer allows users to create customizable reports.

• Cumulus Retail provides reports in four groups: customer reports, sales reports, employee reports, and inventory reports.

• Cumulus Retail allows users to track inventory levels with reports such as Year Over Year Sales, Inventory History Report, Inventory Summary, and Inventory Sales.

• Cumulus Retail integrates with standard point of sale hardware including receipt printers, monitors, cash drawers and barcode scanners.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Chat
Phone Support
Knowledge Base

Training options

In Person
Documentation
Webinars
Live Online
Videos

Cumulus Retail pricing information

Value for money

4.4

/5

20

Starting from

125

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Cumulus Retail features

Functionality

4.4

/5

20

Total features

89

6 categories

Most valued features by users

Third-Party Integrations
Activity Dashboard
Reporting & Statistics
API
Data Import/Export
Alerts/Notifications
Reporting/Analytics
CRM

Functionality contenders

Cumulus Retail users reviews

Overall Rating

4.5

/5

20

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.44/10
Rating distribution

5

4

3

2

1

15

3

0

0

2

Pros
Nice layout, and very good features for a retail store. Love that my website is connected with the point of sale system.
Everyone I've dealt with has been extremely friendly and helpful during the setup and training process. The support after the sale when minor issues have arisen has been excellent as well.
All my products transfered over to the new data base, my empolyees love our new touchscreen cash register monitor, customer support and training people are awesome to work with.
Cons
No gunsmith support yet. No simple offline mode (local servers are optional, but if cloud based, there isn't a temporary cache to allow operation when the internet fails).
The search function is so horrendous that I have to search for the product in my old system then use the part number or UPC to find it in the new system.
We converted over to Cumulus from Retail Star, and I was a little disappointed that some of the main features that I used on a daily basis were not accessible on day 1.

Overall rating contenders

BC
AvatarImg

Bob C.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cumulus Review

Reviewed 10 months ago
Pros

POS functionality and ease of use once one get familiar with all its options. Searching and drilling down for specific items, brands, etc is very helpful. Reporting is extensive if you get the report design package. Staff extremely knowledgeable and helpful down the line: sales, implementation, and customer service.

Cons

Just getting familiar with program. I don't have any cons.

DM
AvatarImg

Daniel M.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Above and Beyond!

Reviewed a year ago

As I said, the employees have gone above and beyond to make sure our transition was as easy as possible while still keeping business running as usual.

Pros

The training staff, Quinn in particular, have gone above and beyond when it comes to getting us ready for the transition into a new system. He has gone over things more than once when they werent clear, as well as spending extra time to make sure things during the transition, everything was set up promptly and correctly.

Cons

I feel like the back office could be set up a little better and clearer when it comes to the different applications.

RM
AvatarImg

Russell M.

Sporting Goods, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Be Extra Cautious, What was covered in the sales pitch couldn’t actual be done

Reviewed 2 years ago

The overall best part was signing the termination of the contract three years after we started. After it was determined that the software would not do what they said it would do and they agreed in writing it couldn’t do what it was sold to do they would not terminate the contract and refund thousands of dollars spent on a system. So we paid for 36 months on a system that never processed an actual transaction. We also revoked ACH authorization for payment in writing and they still continued to ACH. We also tried to reach out to members of the leadership team and all of our communications including communications that were mailed physically were never responded to or acknowledged.

Pros

This software in theory is great but it does not actually get going

Cons

The features that were pitched to us in all of the sales presentation turned out to be things that could not be delivered and implementation. Almost 9 months of back-and-forth with the implementation teams never could get system running.

KM
AvatarImg

Kat M.

Sporting Goods, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cumulus retail review

Reviewed 6 months ago

Very good! No bad experiences throughout the system!

Pros

Fast & easy to use! Efficient in sale tracking and customer management!

Cons

We have no complaints about the platform!

TH
AvatarImg

Traci H.

Sporting Goods, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cumulus/Celerant Review

Reviewed 5 months ago

Overall, when the system runs smoothly, it is easy easy to navigate and helps us keep track of our inventory more efficiently and creates a faster checkout process for our customers.

Pros

How easy it was to learn to navigate the back office and POS.

Cons

It freezes up and kicks users out at random, causing the user to have to clear the cache, and log back in. All work is lost when that happens. Which can be time consuming if it happens repeatedly.

Vendor response

Thanks for your review and feedback! It refreshing to see how easy it was for you to learn and navigate. I'll also share your feedback on your system freezing with our support team; that should not be happening and we will get it addressed.

Cumulus Retail FAQs

Q. What type of pricing plans does Cumulus Retail offer?

Cumulus Retail has the following pricing plans:
Starting from: $125.00/month
Pricing model: Subscription


Q. Who are the typical users of Cumulus Retail?

Cumulus Retail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Cumulus Retail support?

Cumulus Retail supports the following languages:
English


Q. Does Cumulus Retail offer an API?

Yes, Cumulus Retail has an API available for use.


Q. What other apps does Cumulus Retail integrate with?

Cumulus Retail integrates with the following applications:
Adobe Commerce, WooCommerce, PayPal, QuickBooks Online Advanced, Meta for Business, QuickBooks Online, Instagram, BigCommerce, Shopify


Q. What level of support does Cumulus Retail offer?

Cumulus Retail offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Phone Support, Knowledge Base

Common Cumulus Retail comparisons

Cumulus Retail logo
Lightspeed Retail logo
Cumulus RetailvsLightspeed Retail

Related categories