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Cumulus Retail Pricing, Features, Reviews and Alternatives
Cumulus Retail FAQs
Cumulus Retail product overview
What is Cumulus Retail?
Cumulus Retail is a software platform developed for small and mid-size retailers to help them manage their business operations via a single system. Cumulus features a Getting Started Wizard that helps users with the setup process while the System Configuration option helps users set up the software in a customizable way. Cumulus Retail users can add frequently sold items to the Quick-Select Item Menu to help process sales efficiently. Cumulus allows users to search for products based on descriptions, style, or keywords and permits authorized users to update pricing levels for each item that is entered into the database.
Key benefits of using Cumulus Retail
• The platform provides reporting capabilities to help users gain access to pre-defined reports. The Report Designer allows users to create customizable reports.
• Cumulus Retail provides reports in four groups: customer reports, sales reports, employee reports, and inventory reports.
• Cumulus Retail allows users to track inventory levels with reports such as Year Over Year Sales, Inventory History Report, Inventory Summary, and Inventory Sales.
• Cumulus Retail integrates with standard point of sale hardware including receipt printers, monitors, cash drawers and barcode scanners.
Typical customers
Platforms supported
Support options
Training options
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Starting from
125
Per month
Per Feature
Starting from
No pricing info
Cumulus Retail pricing information
Value for money
4.4
/5
11
Starting from
125
Per month
Per Feature
Pricing options
Value for money contenders
Cumulus Retail features
Functionality
4.5
/5
11
Total features
89
6 categories
Most valued features by users
Functionality contenders
Cumulus Retail users reviews
Overall Rating
4.5
/5
11
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.2/10
8
2
0
0
1
Overall rating contenders
Connor H.
Sporting Goods, self-employed
Used weekly for 6-12 months
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THE PRODUCTS AND SERVICES THEY PROVIDE ARE PORBABLY SOME OF THE BEST OUT THERE. THEY WERE ABLE TO GET ALL OF THE SAME ITEMS I DROPSHIPPED THROUGH RSR GROUP AND PUT THEM ON OUR WEBSITE AND THEY COVERED A LOT OF THE PROCESS. THEY MADE THE TEMPLATE AND TOOK CARE OF THE RED TAPE TYPE OF STUFF, ALL YOU HAVE TO DO IS ADD YOUR PERSONAL FLAIR AND IMAGES TO IT. ONCE YOU GO THROUGH THE TRAINING IT BECOMES A LOT EASIER AND QUICKER TO GET THINGS DONE THEY CAN BE A BIT PRICEY FOR A SMALL BUSINESS AND YOU WILL NEED TO PLAN ON SPENDING MUCH MORE THAN THE $350 A MONTH AND MAKE SURE YOU READ WHATEVER CONTRACTS THEY HAVE YOU SIGN COMPLETELY. I WAS UNAWARE OF A FEW DIFFERENT THINGS THAT I SIGNED UP FOR AND ONLY REALIZED AFTERWARDS THAT I REALLY COULDNT AFFORD IT LONG TERM.
THE POS SYSTEM IS VERY IN DEPTH INTERGRATIONS WORKED WELL WITH MY VENDOR/WHOLESALER GREAT WEBSITE DESIGNS GREAT EMPLOYEES AND TRAINERS VERY PROFESSIONAL EXPERIENCED IN MANY INDUSTRIES FIREARMS AND 2A FIRENDLY
A LOT OF THINGS YOU HAVE TO COORDINATE LOTS OF ACCOUNTS TO MAKE WITH MANY COMPANIES NOT THE BEST COMMUNICATION BETWEEN DEPARTMENTS UNEXPECTED COSTS LONG TERM CONTRACTS CUAGHT ME BY SURPRISE
Paul S.
Retail, 1-10 employees
Used daily for 6-12 months
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As we were one of the first adopters we had a few issues, but they were addressed in a timely manner. We converted over to Cumulus from Retail Star, and I was a little disappointed that some of the main features that I used on a daily basis were not accessible on day 1. After some updates these features are accessible now.
Ease of use with a host of features. Cloud based allows for Inventory access from anywhere with Internet access.
We had the local server option install for redundancy, but this service can be slow at times. Plus any updates to products are not instant.
Thanks for the review, Paul!
Russell M.
Sporting Goods, 1-10 employees
Used daily for 2+ years
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The overall best part was signing the termination of the contract three years after we started. After it was determined that the software would not do what they said it would do and they agreed in writing it couldn’t do what it was sold to do they would not terminate the contract and refund thousands of dollars spent on a system. So we paid for 36 months on a system that never processed an actual transaction. We also revoked ACH authorization for payment in writing and they still continued to ACH. We also tried to reach out to members of the leadership team and all of our communications including communications that were mailed physically were never responded to or acknowledged.
This software in theory is great but it does not actually get going
The features that were pitched to us in all of the sales presentation turned out to be things that could not be delivered and implementation. Almost 9 months of back-and-forth with the implementation teams never could get system running.
Roxanne B.
Apparel & Fashion, 11-50 employees
Used daily for less than 6 months
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All my products transfered over to the new data base, my empolyees love our new touchscreen cash register monitor, customer support and training people are awesome to work with! Overall the product is super easy to work with.
When ordering on a PO I wish there was a way to see "on hand" items on the same screen as the PO. (I heard that this will be in an upcoming update though). Also, I wish I could just hit the ENTER button when doing searches (instead of mousing up to the search button).
Thanks for the review, Roxanne! And, yes, we have now added that feature to our software. You can now see "On Hand' items on the same screen as the PO. Hopefully you have already upgraded to our current version, if not- please reach out to our Updates Department and we can schedule your update!
Mayur S.
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
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Loved the inventory management and order management feature. It syncs all the data from my store to the POS easily.
Till now not find any disadvantages of this software.
Common Cumulus Retail comparisons
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