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Lightspeed Retail vs LS Retail Comparison (2026)
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Good recommendations?
Lightspeed Retail
4.0
(976)5
585
4
160
3
61
2
46
1
124
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
LS Retail
4.3
(125)5
56
4
56
3
13
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Lightspeed is a unified point of sale and payments platform designed for retail, restaurant, and golf course businesses. The software offers inventory management, omnichannel sales capabilities, real-time reporting, and integrated payment processing. It includes features such as cloud-based operations, API connectivity for third-party integrations, wholesale buying tools, and multilocation support for businesses operating across multiple sites.
A unified ERP + POS software solution built on Microsoft Dynamics technology that is ideal for retailers, restaurants, hotels, pharmacies and gas stations with at least 50+ employees, or multiple locations. Ideal also for companies with ambitious growth goals.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.0
976
5
4
3
2
1
585
160
61
46
124
- Value for money
- Ease of use
- Features
- Customer support
70%
would recommend this app4.3
125
5
4
3
2
1
56
56
13
0
0
- Value for money
- Ease of use
- Features
- Customer support
82%
would recommend this appPros
“A sudden "policy change" and now we're getting a additional $400 per month charge on top of our subscription fee until we switch to their merchant card service. ”
MC
Matt C.
Pres
“I also had to get a separate plugin (from a 3rd-party) in order to fully get my POS and website to sync.”
CT
Carleton T.
Admin
“It’s gives you a report graph to compair sales in whatever period or in categories.”
AB
Amile B.
Administrator
Pros
“LS Retail is a powerful, all-in-one retail management solution that seamlessly integrates POS, inventory, and back-office operations on a single platform — eliminating the need for multiple disconnected systems.”
KA
Khaled A.
It manager
“Telemetry helps, but root-cause analysis often requires deep familiarity with both BC and the LS extension.”
Rasmus G.
Solution Architect
“Documentation is improving but still uneven, and partners frequently have to fill gaps from experience.”
Rasmus G.
Solution Architect
Cons
“After explaining the situation and providing written proof of what had been promised to me, [sensitive content hidden] assured me that the fee would be credited back to my account and that it wouldn’t be charged again until the end of my subscription term in May. If we don’t sign up with them for credit card processing before May, they will continue to charge us $ 930 per month for not processing with them. While the issue was eventually resolved as far as crediting us the $ 930, (after significant delays and frustration), the experience left a bad taste.”
GF
Giuliana F.
co owner
“I’m now out over $2,000 for IT fees, paying more than $300 per month for a service that wasn’t what I was promised, and I’m now looking for a new POS system, because we do not want to process with them because of the bad reputation that they have with the credit card processing. ”
GF
Giuliana F.
co owner
“Long wait time for customer support, and we were lied to by not being transparent about credit card fees for not processing with Lightspeed”
GF
Giuliana F.
co owner
Cons
“Hardware station and EFT setup also remains more fiddly than it should be in modern deployments.”
Rasmus G.
Solution Architect
- Vendor responds to reviews
- Last review21 days ago
- Vendor responds to reviews
- Last review6 months ago
Key features
- Total features116
- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Automatic Refills
- Availability Management
- Barcode Printing
- Barcode Recognition
- Barcode/Label Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Billing Rate Management
- Booking Management
- Built-in Accounting
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Cash Flow Management
- Cash Management
- Catalog Management
- Catering Management
- Channel Management
- Charting
- Check-in/Check-out
- Claims Management
- Client Portal
- Clock In/Out
- Commission Management
- Communication Management
- Compliance Management
- Compounding
- Consignments
- Contact Database
- Content Management
- Cost Tracking
- Credit Card Processing
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Management
- Customer Profiles
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Data Import/Export
- Data Synchronization
- Delivery Management
- Delivery Tracking
- Discount Management
- Document Management
- Dynamic Pricing
- E-Prescribing
- Electronic Payments
- Electronic Signature
- Email Marketing
- Employee Management
- Engagement Tracking
- Extended Stay
- For Bakeries
- For Food Trucks
- For Jewelry Stores
- For Liquor Stores
- For Restaurants
- For Retail
- For Small Businesses
- For iPad Devices
- Forecasting
- Forms Management
- Front Desk Management
- Fuel Management
- Generative AI
- Geolocation
- Gift Card Management
- Guest Experience Management
- Housekeeping Management
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- IoT Integration
- Item Management
- Kitchen/Menu Management
- Kitting
- Labor Cost Reporting
- Layaway Management
- Loyalty Cards
- Loyalty Program
- Mail Order
- Marketing Automation
- Marketplace Integration
- Medication Database
- Member Portal
- Membership Management
- Menu Builder
- Merchandise Management
- Mobile Access
- Mobile Booking
- Mobile Commerce
- Mobile Payments
- Multi-Campaign
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Property
- Multi-Store
- Offline Access
- Online Ordering
- Online Payments
- Online Refills
- Online Reservations
- Order Entry
- Order Management
- Order Processing
- Order Scheduling
- Order Tracking
- Ordering Automation
- Payment Processing
- Performance Metrics
- Point of Sale (POS)
- Point of Sale (POS) Integration
- Prescription Processing
- Price/Margin Management
- Pricing Management
- Product Catalog
- Product Configurator
- Product Identification
- Product Management
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Rate Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Receipt Management
- Recipe Management
- Referral Tracking
- Remote Access/Control
- Reorder Management
- Reordering
- Repair Tracking
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- Retail Inventory Management
- Retail Management
- Retail POS
- Returns Management
- Returns Tracking
- Revenue Management
- Rewards Management
- SEO Management
- SKU/UPC Codes
- SSL Security
- Sales History
- Sales Management
- Sales Order Management
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Search/Filter
- Self Service Portal
- Separate Checks
- Serial Number Tracking
- Shopping Cart
- Social Promotion
- Spa/Activity Management
- Split Checks
- Status Tracking
- Stock Management
- Supplier Management
- Table Management
- Tagging
- Templates
- Third-Party Integrations
- Time Clock
- Tips Management
- Touch Screen
- Transaction History
- User Management
- Vendor Management
- Wait List Management
- Website Management
- Workflow Management
- eCommerce Management
- Total features162
- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Automatic Refills
- Availability Management
- Barcode Printing
- Barcode Recognition
- Barcode/Label Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Billing Rate Management
- Booking Management
- Built-in Accounting
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Cash Flow Management
- Cash Management
- Catalog Management
- Catering Management
- Channel Management
- Charting
- Check-in/Check-out
- Claims Management
- Client Portal
- Clock In/Out
- Commission Management
- Communication Management
- Compliance Management
- Compounding
- Consignments
- Contact Database
- Content Management
- Cost Tracking
- Credit Card Processing
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Management
- Customer Profiles
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Data Import/Export
- Data Synchronization
- Delivery Management
- Delivery Tracking
- Discount Management
- Document Management
- Dynamic Pricing
- E-Prescribing
- Electronic Payments
- Electronic Signature
- Email Marketing
- Employee Management
- Engagement Tracking
- Extended Stay
- For Bakeries
- For Food Trucks
- For Jewelry Stores
- For Liquor Stores
- For Restaurants
- For Retail
- For Small Businesses
- For iPad Devices
- Forecasting
- Forms Management
- Front Desk Management
- Fuel Management
- Generative AI
- Geolocation
- Gift Card Management
- Guest Experience Management
- Housekeeping Management
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- IoT Integration
- Item Management
- Kitchen/Menu Management
- Kitting
- Labor Cost Reporting
- Layaway Management
- Loyalty Cards
- Loyalty Program
- Mail Order
- Marketing Automation
- Marketplace Integration
- Medication Database
- Member Portal
- Membership Management
- Menu Builder
- Merchandise Management
- Mobile Access
- Mobile Booking
- Mobile Commerce
- Mobile Payments
- Multi-Campaign
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Property
- Multi-Store
- Offline Access
- Online Ordering
- Online Payments
- Online Refills
- Online Reservations
- Order Entry
- Order Management
- Order Processing
- Order Scheduling
- Order Tracking
- Ordering Automation
- Payment Processing
- Performance Metrics
- Point of Sale (POS)
- Point of Sale (POS) Integration
- Prescription Processing
- Price/Margin Management
- Pricing Management
- Product Catalog
- Product Configurator
- Product Identification
- Product Management
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Rate Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Receipt Management
- Recipe Management
- Referral Tracking
- Remote Access/Control
- Reorder Management
- Reordering
- Repair Tracking
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- Retail Inventory Management
- Retail Management
- Retail POS
- Returns Management
- Returns Tracking
- Revenue Management
- Rewards Management
- SEO Management
- SKU/UPC Codes
- SSL Security
- Sales History
- Sales Management
- Sales Order Management
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Search/Filter
- Self Service Portal
- Separate Checks
- Serial Number Tracking
- Shopping Cart
- Social Promotion
- Spa/Activity Management
- Split Checks
- Status Tracking
- Stock Management
- Supplier Management
- Table Management
- Tagging
- Templates
- Third-Party Integrations
- Time Clock
- Tips Management
- Touch Screen
- Transaction History
- User Management
- Vendor Management
- Wait List Management
- Website Management
- Workflow Management
- eCommerce Management
Integrations
- Total integrations57
- 7shifts
- APPSeCONNECT
- Adobe Commerce
- Agendrix
- Amaka
- Ascent360
- BevSpot Food and Beverage Management
- Birdeye
- Booxi
- CXMEngine
- City Hive
- Cloudbeds
- CoverManager
- Craftable
- Dynamicweb
- Flipdish
- GolfNow for Business
- Google Ads
- Growzer
- Homebase
- Hubtiger Service and Repair Software
- Incentivio
- Kangaroo
- Kimoby
- MDWare
- Marketman
- Meta for Business
- Pepper
- Perkville
- Planday
- QuickBooks Online Advanced
- ResNexus
- SKU IQ
- SevenRooms
- Shiftbase
- Shopify
- SkuVault Core
- Smartwaiver
- Solink
- Stayntouch PMS
- Stitch Labs
- Supreme Golf Solutions
- SwiftCount
- SynergySuite
- TapMango
- ThinkReservations
- UEAT
- Uber Eats
- Uberall
- Unleashed
- Venga
- VoucherCart
- WebRezPro
- Webgility
- Whistle Messaging
- WooCommerce
- Worldpay for Business
- Xero
- bike.rent Manager
- Total integrations3
- 7shifts
- APPSeCONNECT
- Adobe Commerce
- Agendrix
- Amaka
- Ascent360
- BevSpot Food and Beverage Management
- Birdeye
- Booxi
- CXMEngine
- City Hive
- Cloudbeds
- CoverManager
- Craftable
- Dynamicweb
- Flipdish
- GolfNow for Business
- Google Ads
- Growzer
- Homebase
- Hubtiger Service and Repair Software
- Incentivio
- Kangaroo
- Kimoby
- MDWare
- Marketman
- Meta for Business
- Pepper
- Perkville
- Planday
- QuickBooks Online Advanced
- ResNexus
- SKU IQ
- SevenRooms
- Shiftbase
- Shopify
- SkuVault Core
- Smartwaiver
- Solink
- Stayntouch PMS
- Stitch Labs
- Supreme Golf Solutions
- SwiftCount
- SynergySuite
- TapMango
- ThinkReservations
- UEAT
- Uber Eats
- Uberall
- Unleashed
- Venga
- VoucherCart
- WebRezPro
- Webgility
- Whistle Messaging
- WooCommerce
- Worldpay for Business
- Xero
- bike.rent Manager
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